Hotel Les Haras By Stay Collection

Spacious, modern and decluttered room - very good breakfast with terrace - location next to hyper city centre - possibility to get an early check in and late check out

Nothing

The room is beautifully designed and spacious enough. The hotel is conveniently located next to Petite France.

AC wasn't cooling enough, but a fan was supplied upon request. The hotel doesn't offer any toiletries - everything needs to be requested. If you need to put something in the fridge, you need to request the hotel staff to put it for you in the fridge. The staff aren't friendly at all. My wife was even ambushed by one of the staff members right before check out to settle the payment asap, even though I informed them I was going away for some time before checking out. It felt humiliating to be treated as if we were going to leave without paying.

It was wonderful! The room was excellent, restaurant was great, included spa time was such as bonus and having gym access. Great location too.

The hotel is in a great location, making it easy to explore Strasbourg. The property has some nice facilities and the staff were generally friendly and helpful. Overall, it was a perfectly fine stay and a convenient base for the city.

Unfortunately, the hotel didn’t quite live up to expectations for the price. There was a mix-up at reception when we arrived, as we were given another guest’s room because they had the same last name and the team became confused. This was eventually resolved, but it wasn’t a great first impression. Our room was quite basic and felt somewhat worn and tired, which was disappointing given the price. The spa also requires you to book a time slot, and when we visited there was very little atmosphere, so it didn’t feel particularly relaxing or special. The coffee was also very disappointing, especially considering the prices being charged. Overall, the hotel was fine and the location is good, but for the price we expected a more polished and memorable experience.