Hotel Arok
Top rated by guests





8.9Excellent
(2,928 Ratings)
"We stayed at Hotel Arok to celebrate our 20th anniversary in December, and it was absolutely wonderful. The complimentary room upgrade was such a lovely surprise, and the bottle of crémant waiting for..."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Featuring a bar, Hotel Arok is located in Strasbourg in the Alsace region, a 7-minute walk from La Petite France and 1.5 miles from St. Paul's Church.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(2,928 Ratings)
"We stayed at Hotel Arok to celebrate our 20th anniversary in December, and it was absolutely wonderful. The complimentary room upgrade was such a lovely surprise, and the bottle of crémant waiting for..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Location, and a big room.
Breakfast was rather poor in variety, and about 7.30 many things were gone and not renewed again.
10.0 / 10.0
We stayed at Hotel Arok to celebrate our 20th anniversary in December, and it was absolutely wonderful. The complimentary room upgrade was such a lovely surprise, and the bottle of crémant waiting for us made the occasion feel extra special. We also really appreciated the rose petals on the bed — a thoughtful and romantic touch that didn’t go unnoticed.
The location is excellent: only about a 10-minute walk to the city centre and very close to the train station, which made it easy to take day trips and especially convenient on the day we left. We thoroughly enjoyed our stay and would highly recommend Hotel Arok to anyone looking for a comfortable, well-located hotel with great attention to detail.
We loved our stay here and want to come back. If there is anything I would like next time, it would be a kettle in the room.
9.0 / 10.0
The staff were very friendly and helpful. I was impressed with the Christmas decorations and the interiors. I loved that they had a special bed and treats for my dog.
It would have been perfect if there were a kettle and a small fridge in the room.
9.0 / 10.0
Staff were excellent. Very helpful 24 hours. Excellent stay
Lifts are small and busy sometimes.
10.0 / 10.0
We stayed at the new wing of the hotel: everything was brand new. I like the style and design of the hotel. The receptionists were very friendly and nice. Breakfast was good: not too extensive variety but everything that one can need. Location is good, very close to the city Centre, late in the evening keep in mind it’s near the train station (it was slightly sketchy) but in general felt safe.
The windows on floors below 5 floor can’t be open, and the use of air conditioner seems to be seasonal. Even though the temperature is the room was fine I find it’s a bit uncomfortable not to be able to have fresh or cool air. I think it would be better to allow a small window opening.
10.0 / 10.0
Evrything.
Nothing.
6.0 / 10.0
Pleasant surroundings and a good breakfast with free coffee available all day.
Nice staff
We were booked into a good sized rooom which proved to have faulty aircon which simply would not switch off and was incredibly noisy. After one night with no sleep we asked for a move of rooms- we ended up in a much smaller room which while pleasant had a lot less space.
8.0 / 10.0
Location is great if you would like to explore main Strasbourg attractions
Few boulangeries near the hotel are great 😍
Staff is very helpful, early checkin was available
10.0 / 10.0
The hotel is close to station and within a few minutes walk to central Strasbourg. The rooms are clean and quite.. Spacious and stylish with the quirky art of a great photographer creating a great theme
A Little constricted access in food serving areas
8.0 / 10.0
comfortable, nice staff, close to station, and conveniaent for the town as well
8.0 / 10.0
Property and location across from train station was excellent value. There were a few cafes nearby as well as a small grocery store.
I am African and when I came to the front desk I got a puzzled and confused look by the receptionist. She seemed genuinely shocked that I asked her to check-in. It didn’t feel good.
10.0 / 10.0
Super comfy room, amazingly dog friendly (they left three dog beds with treats on them for my 3 dogs in our room when we arrived!) and comprehensive breakfast.
Could not fault.
9.0 / 10.0
Location was excellent, fittings and furnishings high standard, very comfortable.
The tv channels were mislabeled - I needed cbbc and it was a different channel which was more for teens - was a little inconvenient
10.0 / 10.0
Cosy and stylish, good soundproofing, nice view.
All was good. Just wonder now if there are family rooms in Arok hotel.
8.0 / 10.0
The staff were very friendly and gave us access to our room when we arrived earlier than expected. The room was quietly situated at the back of the hotel and the bed was just right so we slept well. The included breakfast was of excellent quality and was plentiful and varied. Hygiene standards were high throughout.
We would have liked hooks for clothes and towels in the rather small bathroom. It was awkward having few dry spots on which to put stuff, especially as the type of shower meant the floor got pretty wet. Also, there was no luggage rack in the room on which you could put an open case, just a stool on which I had to precariously balance my cabin bag. The room was too small to just use the floor.
9.0 / 10.0
Close to station but quiet.
Slightly odd ‘themed’ decor.
10.0 / 10.0
The room offered plenty of space and with windows closed, was quiet even though in a busy area.
9.0 / 10.0
We had a good sized room and bathroom, situated on the first floor as requested. The staff were very friendly and welcoming, and the breakfast was good. The location was great, just a stone's throw from the main station and only a short interesting walk from the cathedral area.
7.0 / 10.0
A little dated and small rooms but perfectly adequate for a night or two.
9.0 / 10.0
Loved the included coffee, location, and staff. Lovely place to stay close to train and city centre.
10.0 / 10.0
Everything you need done with style and a smile.
10.0 / 10.0
Excellent hotel. Friendly staff. Room quiet and clean. Breakfast was very well done. Good coffee for a change too.
2.0 / 10.0
The location was very central and well connected to tourist destinations
The A/C did not work in our room or our families other room even when turned all the way to 5 degrees celsius.
There were flies in the hallway which is really gross.
The first room smelt like smoke, which is terrible for a small baby (must caveat that they gave us another room even after saying that the hotel is “fully booked” previously.
The complimentary coffee only had sour milk, which made the coffee taste terrible and ruined my breakfast routine.
Overall very disappointing, because if not for COVID19 I would have spent a part of my honeymoon here, which due to travel restrictions we had to cancel, and they were also one of the only place who refused to refund a newly married couple. Very glad we didn’t go, because we would have been duly disappointed.
10.0 / 10.0
One of the nicest hotel experiences in recent memory. Clean, elegant and pretty funky.
10.0 / 10.0
Excellent location, great breakfast, unique interior.
Small room
9.0 / 10.0
The staff personable and helpful. Updated facilities.
8.0 / 10.0
The staff were welcoming and helpful and the breakfast was excellent.
For the money, the bedroom was very small. There was nowhere to put suitcases without blocking movement around the room.
9.0 / 10.0
the location was perfect. The room was clean and quiet. There was a coffee machine for hot beverages available as well as some pastries and sweets. Great that we could stay in the room until 12 noon.
the breakfast area was quite small and when the hotel was full, it was very busy. Only one coffee machine to get your coffee-quite long queues.
I would have prefered to have a kettle in the room to make your own tea/coffee.
8.0 / 10.0
Lovely staff that were super helpful and the sauna!
My room was quite small and didn't have much natural light.
10.0 / 10.0
Location close to the train station and easy walk to the town markets etc. Breakfast was very good. Decor of Hotel was very trendy and modern. Staff were friendly and helpful. Will stay again.
Everything was excellent.
10.0 / 10.0
Great location near train and many restaurants. Good breakfast, reasonable price. 24 hour free coffee. Very quiet, comfy beds.
No mini fridge.
7.0 / 10.0
Breakfast was pretty good with a tea and coffee machine, fruit juices, some fresh fruit and canned peaches, scrambled eggs and bacon, beans and franks, croissants and madeleines, cereals, etc.
Arok has pleasant common areas like the breakfast lounge and an outdoor (walk a flight up) terrace. The hotel is across a large promenade from the train station, so very quick and easy to find for train travelers. Our room was modern with an updated bathroom. Enough outlets are a welcome plus. The staff was helpful and friendly.
Our room on the top floor during our hot stay was too warm- the air con did not work to cool down our room enough. We requested a fan but even with it the room was very warm. Also the bed was hard and made for an uncomfortable two nights (Sciatica issues on my part). I would not recommend staying at this hotel if you require a softer mattress.
8.0 / 10.0
Very nice room and bathroom with excellent shower. Spotlessly clean and comfortable bed…but
The aircon was not working properly and we had a very uncomfortable night which is such a shame as everything else was so lovely.
9.0 / 10.0
Clean, modern hotel and room. Excellent breakfast with many options - the scrambled eggs were delicious. The location is superb for a quick trip. It is right outside the train station and only ~10 minute walk from Le Petit France.
9.0 / 10.0
The rooms were very clean the atmosphere in the whole hotel was very nice and friendly Staff
9.0 / 10.0
clean, across the road from the station, friendly staff.
nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Arok. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Arok pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Arok?
We found 26 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
