Hotel & Spa REGENT PETITE FRANCE By Stay Collection
Top rated by guests





8.7Excellent
(2,308 Ratings)
"Everything was perfect"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Hôtel Régent Petite France & Spa is located in the center of Strasbourg, in the heart of the Petite France district of the city.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(2,308 Ratings)
"Everything was perfect"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything was perfect
Nothing
10.0 / 10.0
The front desk personal was amazing, professional and very interested on us learning all about the Hotel and the town. Thank you. we appreciate the help. Hotel was confortable and relax.
8.0 / 10.0
The location was fantastic!
The value of what we paid for the quality of the room was not great . For the value paid the room should have been a signature level room . Gum was too small , old équipement , one mat, one free weights - needs to be improved
9.0 / 10.0
Everything
No milk in the room
10.0 / 10.0
This is the ideal location if you're visiting the Christmas markets. The staff is fantastic. It is dreadfully painful to find it due to the streets being blocked off during the Christmas market time. You need to call ahead and make sure you understand how to get here because you will get lost. Once you arrive - it is all perfect!!!
Beautiful view and perfect location.
9.0 / 10.0
Location and staff
Breakfast was expensive for what they offered 45 euros x Perón for an American breakfast and bacon was burnt
10.0 / 10.0
The hotel is awesome.The staff is very helpful.My baby stroller broke and the staff at the front desk, as well as the bellman helped me find a new store in which to buy a new stroller.They even offered to lend me while I bought a new excellent hotel with a very helpful staff
NA
10.0 / 10.0
Gorgeous room, amazing location in petit France, quiet and relaxing. Friendly staff.
Nothing
10.0 / 10.0
We stayed here during the Christmas markets and had a wonderful time. The hotel is located in Petite France (steps away from a Christmas market) and a very easy walk into the main area near the Cathedral. The staff was helpful and friendly, and our room was spacious. Loved our stay!
Everything was great!
9.0 / 10.0
Location of this hotel is outstanding! So close to the old city with plenty of restaurants nearby. The rooms are very clean and beds are comfortable. Especially we would like to appreciate the personnel, ladies at the reception and the guy who parked our car, your service and politeness is making a huge difference! thank you
There isn’t much to improve, as the hotel is truly lovely. Since we were celebrating our wedding anniversary, it would have been a nice touch to receive a simple greeting card from the hotel. Nothing more — just a small gesture that would have made our stay feel perfect.
9.0 / 10.0
Location! The best place to petit France!
The photos of our room were a bit misleading regarding the extra bed for an adult, which was ultimately nothing more than an armchair that turned into a bed, with all that this entails, e.g. a narrow bed and an unsatisfactory mattress.
9.0 / 10.0
The hotel is very nice, cosy and with friendly staff.
7.0 / 10.0
Incredible location in the heart of old petite France in Strasbourg with incredible views no matter which way you look
They seem to be shortstaffed which impacted service and the drinks were very overpriced.
6.0 / 10.0
The room was comfortable and clean, and the location was convenient and in a beautiful part of town.
The street outside was quite noisy, especially at night. Light sleepers may want to keep this in mind.
Second, I had an unexpected problem with room service. I placed an order through the hotel’s app, received a confirmation, and went to bed assuming everything was taken care of. The next morning, nothing had been delivered. When I inquired at the front desk on my way out for the day, they immediately knew who I was and explained that the order had been sent to room 111 instead of my room, 110 due to a typo that I entered in the app (1 digit off and the room next door) While I understand that mistakes can happen, they apparently don’t. I was required to enter my full name, phone number, and email when placing the order, and the hotel made no attempt to contact me to resolve the issue—even though they clearly had all my information.
I was also told that because I had placed the order, I would either need to return to my room immediately for a redelivery or cancel but I would be charged regardless because I made the mistake, not them. This reaction was especially disappointing considering the hotel emphasizes that they are “at guests’ disposal” for anything needed, and sent several emails boasting their level of service they provide. It’s surprising that they could reach out proactively for marketing and guest support, but not even make the smallest effort to try to contact me about a problem with my breakfast order.
8.0 / 10.0
1. The hotel building and the views were fascinating.
2. It is in the heart of all attractions, promixity is a great advantage.
3. Hotel is very clean, the staff are friendly, smiling and addressing all needs immediately.
1. Breakfast buffet needs to be improved for this boutique 5 star. There needs to be more choices for international travellers.
2. I was not pleased to see people with bathroom robes at breakfast while eating with your family, even in a spa hotel.
10.0 / 10.0
Fantastic location. Romantic & picturesque outlook, especially from our corner room overlooking the river & old town. Spa facilities were also excellent. Wonderful service.
Nothing could be faulted. I would love to return one day & repeat it all
10.0 / 10.0
Amazing location, spotless hotel. Serene atmosphere and Friendly staff. Restaurant taster menu was an experience to remember.
Nothing
10.0 / 10.0
Absolutely everything! The stuff were wonderful, location could not be better, the room was spotless clean, room size was specious and the interior lovely. Breakfast was fantastic with a wide variety of foods, fresh and high quality. Our room had a very nice size balcony with exceptional views of one of the canals.
Nothing
7.0 / 10.0
Lovely position. Restaurant good.
Rooms. Shower - most basic type.
9.0 / 10.0
Great location.
It’s a bit pricey but you pay for the convenience.
7.0 / 10.0
Location
Room Size
10.0 / 10.0
Great location lovely room
Nothing
9.0 / 10.0
Great location, nice clean, modern & charming hotel, nice little spa & very nice staff 😊
The only thing missing was a shower curtain or some sort of shower door to prevent water from splashing all over the bathroom
10.0 / 10.0
The best Location and our room was extremely comfortable!
Nothing
8.0 / 10.0
Fabulous location beaut hotel and surroundings.
No need to be pushed into going to spa.
10.0 / 10.0
Everything and the people working there were awesome!
9.0 / 10.0
The bed was very comfortable!
The staff was welcoming and easy to communicate with.
The hairdryer was behind a mirror in the bathroom and was only labeled in a small way which we did not see. We went to dinner with wet hair.
9.0 / 10.0
We had a spacious room full of character and a good view. The room included a staircase (but steep though!) up to a separate bed for our daughter. The hotel’s breakfast was excellent, everywhere was very clean and the staff were extremely helpful and friendly.
The only thing we didn’t like was the shower in our room as it was just a shower head in the bath. Women need to stand up in the shower to wash their hair!!
10.0 / 10.0
Location was great. Parking options available but a bit pricey. Nice spa and service menu. Wonderful breakfast with wait staff that took orders for eggs, coffee. Room was a nice size and very comfortable. Bottled water provided daily.
Nothing. Everything was fantastic.
10.0 / 10.0
Great location.
Great car parking facility.
Lovely hotel with great staff.
Nothing
10.0 / 10.0
Location incredible, staff very friendly and professional.
Nothing
10.0 / 10.0
Everything. It felt like 5 star ultra luxurious hotel. Staff facility and especially the location was awesome. Close to everywhere and its restaurants cannal view was awesome. Have a bottle of wine in the evening in that restaurant is the must.
Nothing.
10.0 / 10.0
The hotel is in a great location in a charming section, right on the canal. Our room overlooked a lock. The outdoor dining area was lovely and next to the water. It was an easy walk to the sights in the old town. The staff was amazing. Breakfast was wonderful.
Everything was great.
10.0 / 10.0
Fatya completely made our stay. We have never experienced such genuine warmth and kindness. Our daughter Olive has autism and completely 'imprinted' on Fatya who was utterly delightful with her, letting Olive 'help' her with her work and showing her around the hotel. Every time we returned back to the hotel, Fatya would give Olive a big hug and ask her what she'd been up to and they are now lifelong friends! Our daughter cried all the way home - she was devastated to leave. The staff at this hotel are second to none, it made our entire weekend so memorable and the attention to detail is phenomenal.
The very corporate looking outside of the hotel which is a shame because it is in such a beautiful location and the team who run it are so wonderful.
8.0 / 10.0
Lovely hotel in a great central location. The staff was friendly and helpful. It’s a 10-12 minute walk from the Strasbourg train station. It was flat and doable with luggage and easy to find this hotel. The staff can hold your luggage while you explore. The hotel has a fridge and the room is comfortable.
Late check in. I wish it was 2pm instead of 4pm. We were very tired and wanted to take a nap after waking up early to catch the train to get here. They said our room wasn’t ready to check in early but they were allowing other guests to check in early.
9.0 / 10.0
Location, air conditioner, spa
Need a shower mat so people won’t slip and fall. Also add grab bars.
10.0 / 10.0
Room, Location, Cleaning, staff,
There is no sink in the toilet in room
4.0 / 10.0
Air conditioner didn’t work at 36 plus degrees outside and hotel staff didn’t react in a helpful way - not interested
10.0 / 10.0
The staff, amenities and well appointed rooms were second to none. We thoroughly enjoyed our stay and found the staff to be exceedingly friendly and knowledgeable. Communication was excellent during booking process and our stay. Hotel is beautiful and the views are unsurpassed. Very comfortable beds & high end toiletries and linens. Fantastic stay.
Hotel restaurant prices high compared to most restaurants nearby
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel & Spa REGENT PETITE FRANCE By Stay Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel & Spa REGENT PETITE FRANCE By Stay Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel & Spa REGENT PETITE FRANCE By Stay Collection?
We found 31 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
