Mercure Strasbourg Centre Gare





7.0Good
(338 Ratings)
"Close to the station, excellent staff, good facilities!"
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4-Star Hotel
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Top-tier experienceA high end property in this area
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Mercure Strasbourg Center Gare is opposite the TGV train station and a 10-minute walk from the Hyper Center and the Petite France area of Strasbourg.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.0Good
(338 Ratings)
"Close to the station, excellent staff, good facilities!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Great location, spotless clean, great staff, good breakfast, just across from public transport and also train station.
No frige in the room.
6.0 / 10.0
I needed a location near the train station, so in that sense it was good.
The room was clean but old fashioned. It needs updates. Not enough outlets for charging devices. The carpets and furniture outdated. The bathroom had a tub, ok, but the WC was old and needs replacement. The lighting in the bathroom was poor. No makeup mirror. No kits with toiletries etc. no minibar. No free bottles of water in the room. For EUR 420 a night without breakfast, I think there should be much more offered.
5.0 / 10.0
The only thing I truly liked about the hotel was the location, which was across the street from the train station. The hotel staff were pretty nice too. They left a bag of cookies for you upon arrival, which was nice and left a large bottle of water, which I would refill each evening downstairs. The breakfast buffet had good variety, but the staff wasn't very attentive, and they seemed to talk to each other more than they were paying attention to what foods needed replenishing.
The room looked like it had been refurbished quite a long time ago. The toilet was cracked. The towels were pretty old and tired and so was the bathrobe. The room needed to be repainted and the bathroom door jam was chipped. There were no complimentary toiletries, which is odd for the price we were paying.
3.0 / 10.0
The location was excellent for rail travellers, and the breakfast was good too - tasty and plenty of choice
It is not a 4-star - far from it. Tired and worn decor, and very poor facilities. A few cardboard cups and cheap coffee sachets does not scream 4-star to me. It would have been fine for a budget stay for €200 less
8.0 / 10.0
Couldn’t check in until 4pm which was very inconvenient. Check in time is advertised as 3pm!
4.0 / 10.0
Good location. Didn't have breakfast.
I checked in at 15.35 and my room wasn't ready. I wanted a shower and to get changed before going out for the evening. I was told I could get changed in the public toilet near the bar. I waited until 16.05 but it still wasn't ready. I finally checked in at 1.05. I thought this was appalling!
7.0 / 10.0
Reception and bar area extremely luxurious
Rooms were really basic and dated and certainly do not live up to a 4 * rating
7.0 / 10.0
The room was a good size, the bed clean crisp sheets & comfy, very handy to Gare Centrale
Unfortunately we were put in a room which had a cracked toilet bowl, when I told the reception the lady didn’t want to know, the hotel wasn’t full so didn’t need to use that room. Chipped paint around the doors. Some of the reception staff were arrogant.
8.0 / 10.0
Location
7.0 / 10.0
The location is great - being close to the central station has its perks, and we could easily walk to our hotel from the city center. There were several easy train connections.
The hostel looks quite old - given that it is a Mercure hotel, I expected it to be a bit more fancy and well taken care of. The hotel felt like it did not age well.
6.0 / 10.0
We only stayed for one night the hotel needed updating but we was advised this is in the pipeline. Our overall stay was fine the breakfast was very good and we had a good night sleep. The room was very small but very clean.
Size of room.
8.0 / 10.0
Amazing location, friendly staff, comfortable rooms.
Needs renovation. Rooms are starting to show their age from the 90s.
10.0 / 10.0
Close to the station, excellent staff, good facilities!
7.0 / 10.0
A great location, large clean rooms.
We were put on the smoking floor, with no correspondence or warning . two out of our four rooms smelt like cigarettes. no refrigerator in rooms.
5.0 / 10.0
Lobby of the hotel is very beautiful.
The location of the hotel is good, beung so close to the train station as well as walking distance from the city center.
The room we had has a balcony, which has some good views.
The room is outdated and can use an upgrade.
If you have a room on the station side, be sure to bring earplugs, as it can get quite noisy.
The beds are not very comfortable.
I often sleep on my side, which starts to hurt after a few hours.
Bathroom didn't come with a toilet brush, which seems very odd.
7.0 / 10.0
Excellent location and breakfast was brilliant. Very friendly staff and clean.
Room size and room design was rather 2 Star. Building is at the moment in restoration. Felt therefore a bit suffocating.
7.0 / 10.0
friendly and helpful staff, good location nearby the station and public transport
clean but not very up-to-date
8.0 / 10.0
It’s clean and comfortable
Nothing
9.0 / 10.0
とにかく駅から近い。一番近いと思う。
朝食が種類も豊富でとてもおいしかった。
昼間に部屋に帰った時に清掃中で、スタッフに舌打ちされた。
5.0 / 10.0
L'emplacement en face de la Gare
L'accueil froid, les chambres ne sont pas propres, toilettes cassées, pas de 3 papiers dans la boîte pour se sécher les mains, l' odeur dans les couloirs et la chambre, tôt le matin des gros travaux juste à côté,c'est vieillot... Le prix pour toute c'est raison énoncer au dessus
8.0 / 10.0
Merci au personnel de la réception pour son accueil chaleureux et son attention.
Le stationnement est un peu compliqué, il est cher malgré la réduction.
7.0 / 10.0
Parfait et copieux
8.0 / 10.0
l'ancienneté de la chambre
7.0 / 10.0
De ligging van het hotel
Zeer kleine kamer bed ik tafel en stoel geen kapstok
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Strasbourg Centre Gare. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Strasbourg Centre Gare pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Strasbourg Centre Gare?
We found 28 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
