Maison Rouge Strasbourg Hotel & Spa, Autograph Collection
Top rated by guests





8.7Excellent
(1,397 Ratings)
"Great location, professional and friendly staff, clean rooms, great in-room facilities. No noise from the outside which was great, although some noise from adjoining rooms."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in the pedestrian area around Place Kléber, the historic Maison Rouge features ancient stained-glass windows and rooms decorated with individual character. Guests will benefit from free WiFi throughout the hotel.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Electric Vehicle Charging Station
Family friendly
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(1,397 Ratings)
"Great location, professional and friendly staff, clean rooms, great in-room facilities. No noise from the outside which was great, although some noise from adjoining rooms."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The location was superb to the sights and on the main train line from the train station. Easy access to everything.
I booked a larger room. At check in, I was told that I received an upgrade. The room was cramped. When I inquired about room size, I was told that I was given an upgrade. The upgraded room was smaller… but had a balcony they said. The balcony is of no use when it’s 30 degrees and raining. I should have insisted on a room change upon arrival, but we were travel weary, and nothing could be done.
5.0 / 10.0
The staff were extremely friendly and welcoming, and the breakfast was delicious!
Cold separate toilet in our room with no heating, the bathroom was also freezing. They promised to do something special for my partner’s 30th and then didn’t. The tv only provides French channels and screen sharing doesn’t work as the WiFi on the screen doesn’t coincide with that we are given.
Having to pay so much for 1 hour of spa as a hotel guest is crazy.
10.0 / 10.0
Great location, professional and friendly staff, clean rooms, great in-room facilities. No noise from the outside which was great, although some noise from adjoining rooms.
Even though the overall design of the room was great, there was virtually no layout space in the bathroom on or near the vanity for toiletries. The narrow ledge over the toilet, on the opposite side of the bathroom was not practical for this. And a handrail for towels would be very beneficial as the heated towel rack could only accommodate one persons towels once used.
8.0 / 10.0
Well located. Great service. Very clean.
Rooms are smallish.
10.0 / 10.0
Breakfast was wonderful!
Everything was perfect, there wasn't anything we didn't like.
9.0 / 10.0
We really enjoyed our stay here. The location is fantastic and made everything easy. We arrived by train from Paris and reached the hotel in about eight minutes by tram. Once you are here, you can walk to almost everything, especially during the Christmas market season. Great cafés, restaurants, pastry shops and the main sights are all right downstairs, which makes it simple to explore and enjoy the city.
The staff were friendly, welcoming and multilingual. There is also a nice restaurant on the lobby floor, which adds to the convenience.
Our room had a comfortable amount of space and a cozy feel. The bed and pillows were very comfortable, which was perfect after full days of walking around the city. The room was clean and had its own distinct decor, which gave it some character.
This is also a great base for day trips. Getting to Colmar, Eguisheim and other nearby towns was straightforward and stress free.
One small note about our room is that the space between the bed and the wall with the TV was quite narrow, and since that was the path to the bathroom, we ended up walking through that tight spot often.
7.0 / 10.0
Very well located
The shower has very little water, even it’s a spa hotel.
The mattress are very hot and without them it’s cold!
The cleaning staff was very noisy early in the morning, waking us up before wanted!
The breakfast was ok, but the cakes were not fresh and today we didn’t have croissants at all!
10.0 / 10.0
Great location and extremely nice decoration. Exceptional service! We were also able to charge our electric car.
Nothing
10.0 / 10.0
Super central. Elegant.
Parking
10.0 / 10.0
Location, the room and the staff
Nothing
8.0 / 10.0
B fast was very good, the room was great. And the location is very central
There is nothing to say
9.0 / 10.0
The service was great, friendly and relaxing.
The location is central and has all attractions within walking distance.
Lack of parking spaces, which is understandable since the Hotel is in the middles of the City.
10.0 / 10.0
Location
Atmosphere
Stylish
Pillows quite voluminous (alternate options would be great)
Mattress very soft
From public parking options distance is relatively far (especially for guests with mobility issues)
5.0 / 10.0
It was centrally located and updated. Nice Clarins products.
Parking was an absolute nightmare. Do not stay here if you want ease. Hotel parking not possible — long walk from public garage. There was a party the night we arrived, making dinner not possible after a long journey. Terrible value for the money.
9.0 / 10.0
Location, staff were exceptional, amenities were very good.
Nothing
8.0 / 10.0
The hotel location is great at the city center so all sightseeing spots are on walking distance. The room was specious and clean, bathroom was very nice and toiletry of high quality. The stuff is very friendly and helpful.
The only point is the breakfast is quite expensive but there are lot's of patisseries around, it wasn't a problem.
5.0 / 10.0
Unfortunately this hotel was a big disappointment for us. One the day of arrival we drove by car 8 hours to reach Strasbourg, upon calling reception to get a car parking we were notified that they had only 7 car parking places and they are all reserved.The person on the phone was extra rude and didn’t explain us where to park nor assisted us with baggage or how to deal with it, moreover that person just hang the phone on us. We tried call many times back and ask for details how to reach Hôtel or where to leave the car…No help. Only because it was prepaid we had to finally find on our own and check in, otherwise we would have canceled and drove elsewhere.
10.0 / 10.0
Very comfortable beds with great AC - fantastic location and very helpful staff - beautiful Clarins toiletries in the room, so nice, going to buy some in the airport going home :)
Maybe a non slip mat would be good for the bath as it became quiet slippery when having a shower
10.0 / 10.0
Amazing hotel close to all the attractions in Strasbourg. Staff went above and beyond to make us feel comfortable during our stay. It was recently renovated so all the amenities are top notch.
5.0 / 10.0
Location and for solo visits. Myself, I will not bring my family again to this hotel!
They have racist employees who don’t welcome others. I had a dinner with my wife, two daughters and female guest. The waiter was behaving in a very strange way with negative attitude.
9.0 / 10.0
Great central location and very well decorated, comfortable rooms. The staff were excellent; we checked out to find that the roadworks in Strasbourg had given us a flat tyre, and Julien, the concierge, was able to help us find someone to repair it on a Sunday afternoon, which saved our vacation. Thank you!
The water pressure in the shower was poor.
10.0 / 10.0
Very comfortable and quiet rooms.Location is perfect. Staff very friendly.
Checkin at 16:00 is to late.
10.0 / 10.0
The hotel was a great location, staff on reception were great, bar staff were excellent and the housekeeping team- went above and beyond 😀
Parking !
8.0 / 10.0
Bed comfortable. Bathroom well equipped with a good hot powerful shower. Breakfast good. Quiet, comfortable rooms despite being on Strasbourg’s main boulevard.
This is an up market signature brand city centre hotel. As such you expect things to be near perfect. The Maisonette Rouge is good, but not to the same standard as other Autograph hotels. For example the A/C was at a fixed temperature and could not be changed. There was always a queue for the lift in the lobby. The Concierge was missing most of the time. Nothing major but not what you expect for the price.
9.0 / 10.0
Quiet but central
9.0 / 10.0
Location was great, design of the rooms, of the lobby and the breakfast area.
Receptionists could have been a bit more polite, breakfast menu could be also a bit better and with more options, plus staff of the breakfast could be more accurate with the refill of the finishing products
9.0 / 10.0
The spa is fantastic but you have to book it
The rooms were quite small
10.0 / 10.0
This place has fully met our expectations. The stuff was very welcoming, friendly and attentive. The hotel room was clean and beautiful. The restaurant is a pearl of this place. We had an amazing dinner there. Staying in Maison Rouge was the best decision we made on my wife's birthday. Hope we'll come back one day.
Having Youtube or access to smart functions on the TV would be great.
10.0 / 10.0
The rooms and bathroom was incredibly comfortable, and the bed was amazing. The spa is excellent and it was mostly empty when I was there. The gym was also really nice. Breakfast is nice with a good selection. Location is great for the center.
I liked everything but wish spa access was included for guests. (Paid 25 EUR)
10.0 / 10.0
Breakfast was amazing and the reason I would stay here again!
Nothing- it was great!
9.0 / 10.0
Perfect location for multiple visits to the Christmas Markets and restaurants . Very good accommodation and very helpful staff and Concierge . I requested a feather pillow and a non-slip mat for the bath/shower , which were immediately supplied We really enjoyed our stay.
NIL
10.0 / 10.0
Beautiful hotel, super clean with charming staff
The fitness room was a bit too rudimentary
4.0 / 10.0
Nice location, rooms where clean,
Room did not have a bathtub, concierge didn’t return call, Spa is only usable if prebooked,
10.0 / 10.0
Beautifully decorated. The pictures do not do it justice. Very kind staff.
I wish we stayed longer
7.0 / 10.0
Location and staff were great. Spa is small but nice.
Room was noisy - could hear TV in next room. Couldn’t get the hang of the lights, they were either all on or off.
Breakfast was disappointing, especially for the price charged. Egg white not cooked properly in Benedict. Scrambled eggs over cooked (like rice) and cold when served. Tea and coffee were lukewarm. For the price, really shouldn’t have had to pay extra to access the spa.
8.0 / 10.0
Friendly relaxed atmosphere, air conditioning and proximity to all shops and galleries
All lovely
9.0 / 10.0
The location, architecture and staff were fantastic. The hotel is located about 4 streets away from the cathedral. The also have a great bar at the hotel.
The parking situation is not great, we had to park in a public garage, but the concierge of the hotel helped us get all the luggage from the public garage to our room and back… the hotel has a fantastic service.
7.0 / 10.0
Since it has been taken by Marriott group… it is all renovated and the quality of the hotel has reached another level.
Staff are a bit conceited. Not the most friendly ones you want to talk to.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Maison Rouge Strasbourg Hotel & Spa, Autograph Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Maison Rouge Strasbourg Hotel & Spa, Autograph Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Maison Rouge Strasbourg Hotel & Spa, Autograph Collection?
We found 26 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
