LOOMZ living Self-check-in
Top rated by guests





8.6Excellent
(2,086 Ratings)
"Specious and clean accommodation. 1 minutes walk to Bus stop of line J which takes you to Innsbruck Old town, Base of NordKette and Patscherkofel mountains"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
LOOMZ living Self-check-in offers accommodations in Innsbruck, 1.2 miles from State Museum of Tyrol – Ferdinandeum and 1.3 miles from Innsbruck Central Station. Free Wifi is available throughout the property and private parking is available on site.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Ski in/Ski out
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(2,086 Ratings)
"Specious and clean accommodation. 1 minutes walk to Bus stop of line J which takes you to Innsbruck Old town, Base of NordKette and Patscherkofel mountains"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
This accommodation can only be described as an average short-term stay option. New and clean room, drawer with card lock option. Internet.
Bed and pillows with limited comfort and coziness. Small kitchen that is not well equipped and does not offer the possibility of serious cooking. Small kitchen table with only two chairs. We were guests as a family and used two rooms, so it was impossible to organize a joint lunch. Heating in the room upstairs was very poor, the temperature controller is just a nice decoration. Poor interior lighting.
The self check-in system is a separated story. We have successfully completed the process, but I am not sure that it is suitable for every guest. Only one terminal is located in front of the entrance door and you, with frozen fingers, tired after the trip, need to scan your personal documents and fill out the forms yourself because the owner does not want to hire and pay a receptionist. Overnight security is also a problem, as you are staying in unstaffed accommodation. I don't know how they would get into your room if you lose your ID or the system doesn't recognize it or you lose your room card and you don't have a mobile phone to call someone. My personal opinion is that accommodation with self check-in should be avoided because of the great possibility of unpleasant situations.
Too little service and comfort for too much money. We paid for accommodation in expensive Switzerland for seven nights in a luxury apartment of 60 m2 in a hotel with a pool and spa, as much as for two small rooms for 4 nights in this accommodation, and we booked everything at the same time through booking.com. Last year I had the same bad experience with accommodation in Austria, which was not the case in previous years. Everyone started cutting costs to the maximum without good service. Polite e-mail messages will not fix bad impressions.
9.0 / 10.0
Easy find
Needs more user friendly check in i was lost on emails for an hour
5.0 / 10.0
We liked that it was clean. The parking was convenient. We are glad that we could charge our car.
The room was furnished in a very basic way. Essential items were missing, such as shampoo — the only thing provided was body wash in large bottles. Four coffee capsules were left, but the coffee was not good. The hairdryer was small and couldn’t dry long hair properly. The apartment was cold when we arrived. The mattress was extremely soft and uncomfortable, and the bed was narrow. We slept terribly. The check-out time is 10 a.m., after which access is deactivated — which is far too early.
10.0 / 10.0
Specious and clean accommodation. 1 minutes walk to Bus stop of line J which takes you to Innsbruck Old town, Base of NordKette and Patscherkofel mountains
Microwave and Toaster was missing in kitchen.
8.0 / 10.0
The rooms were roomy, television was modern and easy to use, kitchen was well equipped and coffees and teas were provided, the water pressure in the shower was excellent. Very clean and there was a mid-stay clean as well. . Parking was available and not too expensive.
The staff were very quick to answer messages, which was very useful. And they helped me sort a date change without issue
The check in process seemed like it should have been smooth, but nothing actually connected and I ended up filling in the same information multiple times. More annoying than not.
There was a laundry room available but it only had one machine and use was limited to specific times of day which meant we had to sit around waiting to try and get a spot.
Our room was in the basement. It did have windows but a below ground level view of the car park. That won't be every room, of course, so might be worth asking in advance if you want to be above ground.
7.0 / 10.0
Terrific location for the Olympia stadium and Tivoli field, if that is where your destination is. It's a bit far from old town, but a bus stop is only here two blocks away which will take you there in about 10 minutes. There is a grocery store about two blocks away. The better restaurants are further and would require public transportation. Television was great once we had management reprogram the menu in English, and the Wi-Fi worked very well. Another thing is that the water quality is great, I did not mind drinking water right out of the tap.
Google maps says the facility has air conditioning. It does not, and neither the facility website nor Booking.com says so, so be sure to check the amenities. We were there during a warm spell, and even the large windows were not sufficient to keep the room from becoming oppressive at night. When we requested a fan, the management provided one which was very welcome. There needed to be more surfaces to put things on, and the bathroom was woefully lacking in hooks to hang things like towels , toiletry kits, and so forth. Like many European accommodations, there only one pillow, but the management obliged us when we asked for a couple more. The kitchen area was sufficiently stocked to make simple meals. The table is very small with only two chairs and no place else to sit. Some of the units have a couch, ours did not. Check-In was not straightforward, it took us several tries before the system recognized our identification, and it did not recognize our hotel code at all. It took about 15 minutes for us to check in at the automated kiosk. Many people experienced similar problems. The staff is in office downstairs, but only limited hours. So we were not fans of of the check-in process.
5.0 / 10.0
Place is good
Staff was not supportive .. AC & WiFi doesn't work properly
1.0 / 10.0
Check-in was easy... because there’s no reception or staff. But that’s also the problem. The building felt unsafe from the start, with a suspicious man smoking inside, people trying to get in, and no security or personnel on-site or anyone who will come if there's an issue. I wouldn’t feel safe here alone, and certainly wouldn’t recommend it to any woman travelling solo.
Beds felt unclean. Exposed electrical wiring in the room — genuinely dangerous. When I reported it, the remote staff were rude, dismissive, and borderline threatening, asking me to leave if I had a problem. Parking was unsecure and expensive, and the location had people loitering who made me feel very uneasy. The rooms also reek of cigarette smoke due to a poorly designed ventilation system that connects all the units. The street outside is busy with traffic, so opening a window means no chance of a peaceful night’s sleep. No idea how this place is rated 4 stars, it’s a complete con. Also far from the city centre. Stay at your own risk. I’ve travelled extensively and this was one of the worst experiences I’ve ever had.
9.0 / 10.0
Spacious, clean and cosy. The self-check-in machine is a smart and convenient solution.
The only small downside is that it’s a bit of a distance from the city center, but if you don’t mind a short commute, it’s absolutely worth it for the peace and comfort. Would happily stay again!
8.0 / 10.0
Good room. Nice district.
Not really a need to pay the internal parking (12 euro)since there was plenty of parking available in the street and you have to pay just one euro/hour and only before 19 and after 9.
I knew that it was a self check in structure but I understand now that I am too old for an accomodation where no staff was available at all if not by email. The automat for the check in had some fault and we had to repeat the long procedure twice, under the rain, with the concern of having to look for another accomodation if we were not able to complete the check in, even if we already paid for this one.
9.0 / 10.0
Modern and very nice hotel and the room. Very clean, which is my priority number one.
Ventilation could have been better in the room. Also bed was too soft for us.
8.0 / 10.0
New, stylish apartment. Far from city centre, but there is a good bus connection
No paper towels in room, staff absence (no immediate questions, requests could be made)
9.0 / 10.0
Spacious, clean, new, and it has everything you need for a night stay or two. The location is excellent (near the city centre, highways, ski resorts, supermarkets, etc.). The parking is also spacious and has a gated access for added convenience.
Parking is a bit expensive (20 euros per day) but it's worth the money. The self-check in can be confusing, especially regarding the steps. The UI/UX can be improved though.
6.0 / 10.0
Was a great location
Noisy neighbours, bed tooooo soft and very hot
4.0 / 10.0
I am not against the concept of having no staff, it has potential. eventually it worked
- If you have no staff, at least make sure the user experience at check-in is flawless. Definitely not the case here.
- Amenities in general were mediocre in terms of usability and ugly in terms of taste and appearance, but price still high for international standards (albeit it seems to be the norm in Austria)
- Overall a very aseptic, impersonal place with no soul
9.0 / 10.0
Brand new building, very clean
8.0 / 10.0
Proximity to public transport services. The apartment was well equipped and comfortable
Not clear information concerning garbage and cleaning instruments for the apartment
5.0 / 10.0
Very clean and dog friendly (+10€)
Bed not comfortable; too expensive for a hotel far from the center and without staff. Check in at the machine
7.0 / 10.0
Interesesting check in method ( self check in)
It has a private parking
Nice apartment- quiet area.
Here we go..
Reaaaallly dissapointed about the cleaning staff. ( I’m sorry but I will have to mention the “older lady” was so mean and rude - we asked if we could do the check out at 11:00 instead of 10:00.. we got an OK for that BUT.. at 09:55 next day the cleaning lady knocked and opened the door without even waiting for an answer…RUDE !!!!🤌🤌🤌. We told her that we discussed with the staff to do the check out at 11:00. She was back at 11:55 - we were packing out bags and preparing to leave but she seemed really pissed and RUDE !!! We left in a hurry just the see the complete cleaning personel including this lady smoking outside the front door or the hotel… while we were placing the bags in the car. What kind of policy is this ??? RUDE ! - We will most probably not come here again. Really sorry for that but I think you should revise the cleaning staff. ) and… we asked for a 4 person apartment.. but only 1 bed was assembled.. we had to assemble the couch by ourselves… and the couch cover was NOT Clean. !!! Again.. please have a small chat with your cleaning staff.
Thank you and really sorry for all these. The apartment was really nice and it deserves better memories that this.
8.0 / 10.0
The room was big and well equipped. The location is not at all central.
The bed was very small for two people. No coffee machine at the building.
10.0 / 10.0
Staff were extremely helpful and made it very easy for us to stay here. Super clean and easy to use apartment. Loved the experience.
10.0 / 10.0
The apartment was really nice and super and the check in was easy.
It is not so far to the center of the city - 30 minutes walking.
10.0 / 10.0
Very clean and gorgeous views. The neighbourhood is pleasant and easily accessible via public transport. I would definitely stay here again!
8.0 / 10.0
- Self check in
- Clean
- Had an earlier check in
- The bed was very narrow, not a proper double bed
10.0 / 10.0
lovely place. everything was perfect
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at LOOMZ living Self-check-in. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is LOOMZ living Self-check-in pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at LOOMZ living Self-check-in?
We found 22 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
