Hotel Sailer
Top rated by guests





8.5Excellent
(3,814 Ratings)
"I love the beautiful Tyrolian culture and the Sailer does it best."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Hotel Sailer is located just a 2-minute walk from Innsbruck Main Train Station. The historic old town can be reached on foot in around 10 minutes. Many sights, shops and restaurants are close by.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Shared living spaces
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Accessible by lift
Key card access
Fire alarm
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(3,814 Ratings)
"I love the beautiful Tyrolian culture and the Sailer does it best."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Very clean
No gym
1.0 / 10.0
Good location near train station and airport bus stop
Air conditioning turned off during the winter but rooms are very stuffy. Can’t open windows overnight due to generator noise from construction site opposite hotel and smell of exhaust fumes in room.
7.0 / 10.0
Location
Very small room. Uncomfortable beds
9.0 / 10.0
Only used for an overnight stay whilst travelling, and could have stayed longer. Comfortable room with opening window to get some fresh air and views of surrounding mountains.
Included breakfast was a great way to start the day. Staff very friendly and helpful.
Walking distance to main train station and markets in town.
Pillows in room very soft. Having a firm and a soft option would be good.
8.0 / 10.0
Very comfortable hotel in a great location. Wonderful breakfast.
8.0 / 10.0
Friendly staff, clean and comfortable rooms, close to the train station and city center, good restaurant
Shower and sink area was only separated from rest of the bedroom by a curtain
9.0 / 10.0
Location was great. Comfortable.
Glass toilet and bathroom walls are kind of impractical for a family. But this seems to be what Hotels are doing these days.
9.0 / 10.0
The room was fantastic, very spacious. Excellent shower! The breakfast was very good and the restaurant was also very good. The hotel has character and history. Amazing view of the mountains from the lift. Staff were very helpful and took time to help.
10.0 / 10.0
I love the beautiful Tyrolian culture and the Sailer does it best.
7.0 / 10.0
- room very clean and quiet
- nice choice of breakfast
- service and cleaning staff very friendly
- conveniently located
More as general feedback to the hotel: as a 4-star hotel, I think there could be a little bit more attention to the details. Mainly the reception staff could do a little bit better in my opinion/experience.
- At time of check-in I was not given/offered the Innsbruck Welcome Card (which gives discounts/advantages while exploring in the region, if you stay 2/3 nights). Only on my last day I was offered it when I inquired with Reception staff about tickets for Nordkette.
- As an international visitor, one does not always know about local holidays etc (and what its impact could be eg. special events, open/closed museums) . At check-in, nor any other time later, did the Hotel advice that the Austrian national holiday was happening during my stay, which feels like a missed opportunity. (In contrast, it was appreciated that the Hotel informed its guests of the clock changes happening that weekend, eg. summer vs winter time.)
- It was my birthday while I was staying at the hotel, and I was a solo traveler. It went completely unnoticed by the Hotel. As a 4-star hotel, it could be so easy to pay that little extra attention to the guests.
- Upon check out, I was not asked the usual whether I enjoyed my stay. If they had, I would have given this feedback in person.. :)
9.0 / 10.0
Central location
Great room
Great views
8.0 / 10.0
Great little hotel. It has a wonderful restaurant. It is located close to the city center but sits out of the fray, so it is quiet and comfortable and felt very safe. My room was simple but had all the things one might need. Everything was very clean. I found it to be a great value for the price.
9.0 / 10.0
Perfect location, friendly staff, AMAZING breakfast - lots of options, and very nice, clean rooms.
We didn't like how low the pillows were, even though we folded them in the middle. The couch also wasn't very comfortable to sleep on, but the bed is okay.
10.0 / 10.0
Location, nice & comfortable room
Pls add additional curtain for business room.
7.0 / 10.0
The hotel is tidy
The breakfast room
9.0 / 10.0
It was at a great location, although construction was going on in the surrounding area. Room was quite large and well appointed. Breakfast had a great variety with good cold cuts. Breads were superb.
Internet could have been a bit faster.
10.0 / 10.0
Perfect location, cheap parking, nice rooms
7.0 / 10.0
In room air conditioning that worked well!
Friendly staff.
Great location, few minutes walk to old town.
Decent sized room.
Can and must reserve parking in advance - very useful.
Very few amenities in the room. No tea or coffee. No slippers, just very bare. Not that great value for the price charged.
Breakfast choice was limited.
8.0 / 10.0
Nice staff, good breakfast.
Major construction across the street. As I was there on Sunday, no problem, but the crew was working Monday morning.
8.0 / 10.0
Nice and cosy
Parts, like the hallways feel outdated
9.0 / 10.0
Play room near reception is very handy, breakfast was good and the separate bedroom for the kids was perfect for us. Shower was decent too.
Downstairs communal areas had clearly had money spent on them and been renovated recently to a high standard. Hopefully they will get round to the rooms too as they could do with a lift.
8.0 / 10.0
Nice historic frontage, good breakfast, very helpful and friendly reception staff and cleaning team.
The scrambled eggs were mostly not available and the boiled eggs hard
8.0 / 10.0
Location near the station and public transport pass was very useful to explore the area.
We ate in the garden restaurant in the evening.
The room was comfortable with good sound insulation.
The breakfast was disappointing, not great selection and wasn’t replenished.
9.0 / 10.0
We got a room with enough space for the suitcase and generally great quality and amazing location. Tip: there's a good breakfast cafe on the corner: Boop cafe.
The air conditioning was on a timer. After 3 hours or so it switched to 22 degrees C, which was annoying in the summer.
9.0 / 10.0
The lobby and room out fittings were very elegant and chic. Front desk people were very nice and helpful. The travel pass is a great idea and a nice perk!
9.0 / 10.0
The room was as expected. We had a glass bathroom but there was a door and curtain to keep privacy between the two rooms. The price was very good value. It was clean and space was descent. Breakfast was very good.
Nothing
10.0 / 10.0
Very accommodating staff. Well run hotel.
8.0 / 10.0
Good breakfast. Excellent location in relation to rail station and downtown attractions
Room was a bit cramped. Had to sit sideways at the desk. Shower had a very slippery metal floor.
10.0 / 10.0
Loved this hotel. Location was pretty close to the river and the parking was easy.
9.0 / 10.0
A really old and nice hotel with a mix of traditional and modern interiors. Double room was quite spacious. Good breakfast. Very friendly staff. I was able to check-in a bit earlier which, apparently, is not a given in Austria.
Pillows are too soft to the extent that I had to sleep on two of those which I never ever do. Shower and WC are located in a glass closet with fully transparent windows which can lead to uncomfortable eye contacts at best and seriously uncomfortable situations in other cases. No kettle in the room.
9.0 / 10.0
Very nice, modern furnishings blended in a character building. Air conditioning and windows that open were a plus. The staff were very helpful and went above and beyond to help out. Very centrally located and close to the ÖBB station and many restaurants are nearby.
10.0 / 10.0
Location.
Friendly staff.
10.0 / 10.0
Great location, magnificent restaurant !
Nothing comes to mind
8.0 / 10.0
Room was very comfortable and quiet, and close to railway station. While hotel could not provide laundry services a laundromat was just around the corner. Breakfast met our needs.
When showering, the shower recess door allowed excessive water to seep into main vanity area.
10.0 / 10.0
Love the restaurant, and Jenny our server.
8.0 / 10.0
Really nice inside. Good restaurant.
Construction site across the street
3.0 / 10.0
Location
Rooms not as described
Breakfast not good scrambled eggs pretty raw
10.0 / 10.0
The room was clean and comfortable. There was lots of storage room and the air conditioning was great. The location in proximity to the train station was perfect. The staff was very friendly!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Sailer. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Sailer pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Sailer?
We found 20 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
