One Suite Hotel - Zollhaus
Top rated by guests





9.5Outstanding
(36 Ratings)
"Unique in many ways"
Verified guestDon't miss out! Price and availability may change
4 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Housed in a historic building, One Suite Hotel - Zollhaus features accommodations with a bar and free Wifi in Bern, a few steps from Bärengraben. The property is close to Bern House of Parliament, Bern Train Station, and University of Bern.
Free WiFi/internet
Non-smoking
Bar
Balcony/Terrace
WiFi/Internet
$$$$
Top rated by guests
9.5Outstanding
(36 Ratings)
"Unique in many ways"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
the apartment was definitely unique as it’s situated right on the bridge so the location is obviously undeniable. it was clean and very nicely decorated.
not the most comfortable as the AC did not work very well and it was rather hot and we were advised to not open the windows downstairs. it was also a bit stressful with all the tourists constantly looking through the windows and having to make sure that the door was locked so no random people would come in. I’d also recommend another safety lock on the door such as a latch to add that extra peace of mind since it’s such a busy location. the unit was also very very expensive and for the cost, I would have wanted to feel more secure and more comfortable
10.0 / 10.0
Unique in many ways
not applicable
7.0 / 10.0
The place is super neat as its literally part of the bridge crossing the river. Everything has been remodeled and looks great. The location is great. Overlooking the bears and the river is great.
The location is so good tourists were trying to get in the room as they passed over the bridge. The downstairs has no AC and with cool nights shouldn't be a problem but with no screens the windows had to be closed to prevent any insects, animals or persistent revelers from coming in and therefore was definitely uncomfortable.
10.0 / 10.0
The hotel was so comfy that it felt like home away from home! The location cannot get any better and is right at the bridge of the Aare river, offering stunning views. Everything you need is at your door step- restaurants for delicious local food, leafy forests for hiking, and beautiful old city centre for shopping/ tourism. The living space itself is beautiful- historic with a modern twist. There is an entrance hall, living room with a comfy sofa, 2 lovely bathrooms with large beautiful modern showers, a comfortable kitchen with a fridge and a coffee machine (which makes delicious coffee 24/7), a bedroom with a closet, a small adjusted tv room, and a beautiful spiral staircase. As per other reviewers, there were a lot of tourists around the hotel during the busy hours of the day, but it did not disturb us. The rooms in the first floor, including the bedroom, are well- hidden from the view. The rooms in the ground floor area (kitchen & living room) have transparent window curtains, which do a perfect job of preserving your privacy, while allowing light inside. The noise levels were minimal on the ground floor and almost non-existent on the 1st floor, where the bedroom is. Towels in the bathrooms were large and soft, and you also get slippers and bathrobes. The place is very clean and tidy with daily housekeeping visits. There also were loads of windows, which was great for airing. Breakfast was good, and was delivered contactless to your door in cute boxes and bottles. It included traditional Swiss selection of regular cold meats, cheeses, breads, fresh milk and yogurts, croissants, granola/ cornflakes, juices, and at times also fresh fruit platters with strawberries etc. Throughout the stay, we felt very welcome and well taken care of- the hotel staff went above and beyond. A special thanks to Sara, and to the rest of the team who have made this stay unforgettable! P.S. Watching bears was also a bonus!
Everything was perfect, but for minor additions, I would recommend to management to consider the following:
-Adding a full sized mirror, potentially inside the closet door in the bedroom; Install slightly larger-sized bins in the bathrooms (the small ones sometimes topple over when the pedal is pressed because of the size); Switching the liquid hand soaps for bar soaps; consider including an option to order cooked eggs/ fresh pressed juice for breakfast from the restaurant.
10.0 / 10.0
This property was unique and different. All amenities were specific to the area including all mini bar items. Breakfast was great, delivered in the morning so no need to leave the room. My son had his own room with a bath on the bottom floor so there was lots of space. The bears outside were amazing to watch.
This property is directly on the entrance bridge to Bern and there are lots of people walking around at all hours, right in front of the door to your apartment. It was very noisy at night with vehicle and people noise, no insulation. Finding parking was difficult. I recommend you park on the bridge and speak with the reception person first so she can direct you where to park. Overall it was an amazing experience regardless of these minor issues
6.7 / 10.0
The apartment was beautiful and looks out over the bear pit.
It was noisy, being on a busy street, and I could not get the water in the downstairs shower to work.
My travelling companions remarked that there was no comfortable place to sit, such as a sofa, and we ended up at the kitchen table until it was time for bed.
9.2 / 10.0
Great location & unique property
10.0 / 10.0
Outständing. Einfach wahnsinn. Soooo toll, mit viel Liebe zum Detail eingerichtet! Nichts hat gefehlt, an nichts gemangelt. Frühstück sehr liebevoll hergerichtet, absolut genug. Wir kommen wieder
Die Räume waren kühl, wir haben die Heizkörper dann hoch gestellt.
10.0 / 10.0
Das Hotel Zollhaus Bern vereint stilvolles Design, herzliche Gastfreundschaft und ein einzigartiges Raumkonzept.
Das Personal
Überzeugt durch Professionalität und echte Aufmerksamkeit – jedes Detail zeugt von Engagement und Leidenschaft für exzellenten Service.
Die Lage
Direkt beim Bärenpark in Bern bietet das kleinste Hotel, die perfekte Balance zwischen urbanem Flair und ruhiger Privatsphäre. Die Inneneinrichtung verbindet modernes Design mit behaglicher Eleganz – ein Ort zum Ankommen, Wohlfühlen und Verweilen.
Das Highlight
Zwei exklusive Etagen ganz für Sie allein – ein unvergleichliches Erlebnis von Privatsphäre, Komfort und Stil.
Fazit
Ein aussergewöhnliches Boutique-Hotel, das Individualität und Raffinesse harmonisch vereint – das Zollhaus Bern ist ein Ort für Gäste mit Sinn für das Besondere und Exklusive.
Die Türschliessung / Öffnung bei der Eingangs-Türe sollte optimiert werden
10.0 / 10.0
Top Lage!
Kein direkter Balkon, könnte man aber aus dem kleinen TV zimmer machen! Das wäre Mega! Hätte auch schon eine Idee!
10.0 / 10.0
Ein einmaliges Erlebnis! Die Lage, der Komfort, alles wunderbar!
6.0 / 10.0
Die Lage
Teilweise zu kalt im Bad und Küche
TV funktionierte nicht
Steile Wendeltreppe
10.0 / 10.0
die lage, sauberkeit, einrichtung, grösse der suite und die kleine terasse.
es war alles perfekt.
10.0 / 10.0
lieu magique très bien entretenu, une très belle rénovation d'un ancien poste de douane.
Terrasse privée agréable, vue directe sur la fosse aux ours. Tout simplement merveilleux.
Voyage avec un enfant de 7 ans qui a également apprécié le site.
Le seul bémol est le manque de plaque de cuisson à la cuisine qui aurait permis de faire à manger. Pour un voyage court pas de problème mais pour un séjour plus long cela peut être problématique.
FAQs
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at One Suite Hotel - Zollhaus. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is One Suite Hotel - Zollhaus pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at One Suite Hotel - Zollhaus?
We found 5 amenities for this rental. This includes free wifi/internet, non-smoking, bar, balcony/terrace, and wifi/internet.
