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Goldener Schlüssel

Top rated by guests

Property building

City view

Coffee/tea facilities, Coffee/tea facilities, Seating area

TV and multimedia, Coffee/tea facilities, Photo of the whole room

Shower, Toilet, Bathroom

8.0Excellent

(2,645 Ratings)

"The location in the old town of Bern was perfect"

Verified guest

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(2,645 Ratings)

Hotel in City of Bern

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, Parking and more

About this hotel

Goldener Schlüssel is the oldest hotel in Berne’s Old Town; located just a few yards from the Zytglogge tower, it offers free Wi-Fi in all areas, a traditional restaurant and stylish rooms.

Amenities at Goldener Schlüssel

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Map of City of Bern

city location on map

Nearby attractions

Bern, Dählhölzli + BärenPark Zoo

Doubs Natural Regional Park

Zoo du Bois du Petit-Château

Etang de la Gruère

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.0Excellent

(2,645 Ratings)

"The location in the old town of Bern was perfect"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(2,645 Ratings)

Hotel in City of Bern

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Internet / Wifi, Parking and more

Map of City of Bern

city location on map

Nearby attractions

Bern, Dählhölzli + BärenPark Zoo

Doubs Natural Regional Park

Zoo du Bois du Petit-Château

Etang de la Gruère

Available Rooms

About this hotel

Goldener Schlüssel is the oldest hotel in Berne’s Old Town; located just a few yards from the Zytglogge tower, it offers free Wi-Fi in all areas, a traditional restaurant and stylish rooms.

Amenities

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.0 / 10.0

Excellent(2,645 Ratings)

100% verified reviews

8.0 / 10.0

Clean and friendly hotel in the old town. Convenient for a night with family.

Location. Breakfast. Large room.

Very noisy. Room right next to the lift.

6.0 / 10.0

Great choice for location and a short stay, in a beautiful building with charmless, minimal rooms.

The location was outstanding. Easy access from the train station. Building was very nice from the outside. Clean room. Friendly and responsive staff and good coffee for the breakfast. Good hot water and pressure for the shower. Free wi-fi. Ok on cost, but we almost felt like it was the best room in a hostel.

Room had no amenities - very little usable storage. Bed for a couple was 2 twin (US size) mattresses pushed together without a mattress pad over the seam where the two came together. Not comfortable or good for a couple. Bathroom was tiny. It was one of those pre-fab units that they stick in old buildings- all colored glass walls and had large glass slider (7' x 7' )that opened to the room. If used at night, the entire room was flooded with light and you can hear everything going on. The neighborhood was very loud into the late night/early morning on weekends.

10.0 / 10.0

Great staff, very clean, wonderful location

The location in the old town of Bern was perfect

Loved it all

9.0 / 10.0

Excellent value if not staying indoors

Friendly check-in. No nonsense rooms. Waterkettle in the room.

No view from 4th floor. Wasn't able.toup to open window. Wasn't able to look out.

10.0 / 10.0

Great location, great staff, great sleep

Excellent stay. Great staff and great location :)

N/A

8.0 / 10.0

Lovely city, lovely people

The rooms were very good, just a little street noise from the bars/restaurants below (but earplugs were thoughtfully provided!). Breakfast was substantial, lots of choices, and excellent coffee. Great central location, easy access to buses and the train (and the famous clock).

Street noise, but that comes with a central location.

3.0 / 10.0

Not again

Location good for old town Bern

Room very small and I was confused with booking for two people. No air and room on third floor overlooked a very loud street scene until two AM.

9.0 / 10.0

A great place to stay with Old World charm and modern amenities.

Great location - clean room with comfortable bed.

Room was quite warm

10.0 / 10.0

Nice place, i would have liked an extra day in Bern but we were passing through on this occasion.

The location in the centre of old Bern is perfect.

Parking is off site and a tad expensive

7.0 / 10.0

A nice hotel

Location good. The Check in was easy. Breakfast included and nice. Tea and coffee facility in the room. Free WiFi was good

Room small with single bed. Only one pillow. TV controls were defective. Not show stopppers but need to be addressed to improve guest experience.

8.0 / 10.0

Comfortable hotel in a central location

Friendly staff, central location, clean room, comfy bed & ear plugs & plug in fan available. Parking is not far way.

Very noisy street (in a good way the place came alive in the evening and was buzzing) but we couldn’t sleep with the window open, and it was very warm. But we were there at the weekend so it may not always be like that.

9.0 / 10.0

Fantastic location

Fantastic location, decent breakfast, friendly and accommodating staff, pillow menu! Would recommend.

The acoustics. The street somewhat carries sound and with an open window, you’d say you’re sitting in one of the restaurants, not on the third floor. Closing the window cuts the noise to a surprisingly low level, but Summer nights could mean warm nights. This however comes with the location and that makes the tradeoff well worth it.

1.0 / 10.0

Not a hotel, this is worst than a hostel

Nothing

To start with I arrived at 11pm and there was no reception to actually get my key to my room. I sat outside for a long time knocking on the door. In the end a guest went out and I managed to get in. I found an emergency number which was inside the hotel, so you can’t see it to call. I called the number I have from my reservation and no answer. In the end some nice local people helped to call the emergency number and I managed to get a key which was left at another hotel 5 mins away walk. So as tired as I was I had to go there and back. I absolutely hated this expletive and I can say it is the worst time I ever had with a hotel. Inside was hot and ugly room

5.0 / 10.0

A good hotel in a great location.

Great location!

Lack of ventilation considering it was a heat wave. The fan in the room was broken as well.

9.0 / 10.0

Bern hotel historic center

Right in center of old town. Also had a flat fee for public parking. Staff, especially man who greeted me were exceptionally nice.

Nothing in the hotels control. No AC but provided a fan. There was a metal band playing which could be heard but ended relatively early.

10.0 / 10.0

Great location comfortable & clean

Great location. Comfortable & clean

Nothing

9.0 / 10.0

perfect address for a city visit

Perfect spot in the middle of town (but still quiet!), very friendly and efficient personel, excellent breakfast.

10.0 / 10.0

Excellent stay in Bern!

Great location, friendly and helpful staff Comfortable beds, very good breakfast and very nice people at the restraurant where we had breakfast! The bathroom is like an indoor not so big closet but comfortable

7.0 / 10.0

Great Location

Great location, friendly staff

8.0 / 10.0

Staff were very kind and extra helpful.

Location and restaurant.

Faucets in sink and shower. Hard to turn.

9.0 / 10.0

Great location and friendly hotel

Great Location! The breakfast was good, nice variety. Bed comfortable. Clean. Friendly, helpful staff. Modern amenities.

It can get a little loud on the street below, especially at the weekend. We already knew that though and prepared with earplugs.

9.0 / 10.0

Very great stay

The hotel breakfast was absolutely fantastic, we enjoyed it every morning and it helped us save money versus finding local breakfast options. No complaints about the room, the beds and facilities were clean and comfortable. They were able to accommodate our request for pillows without feathers, which was extremely helpful. The hotel is located in an absolutely fantastic location.

Only complaints would be the price and the room size.

4.0 / 10.0

Breakfast really poor

The location is great, just in the town centre, but quiet.

We searched and booked the hotel because it was a parking option, but when we arrived they told us we have to use the council public parking and pay for it. The breakfast was also very, very poor. No toaster available, no olive oil, I have to ask the member of the staff to refill orange juice and provide more bread after minutes of no activity. The breakfast is not poor quality or variety, it was just inexistent. It is a shame, as the rooms were ok, but the breakfast experience was horrendous

8.0 / 10.0

All in all a very nice hotel.

Central location, within a walking distance from the train station. Very nice breakfast. Room small, but equipped with everything that one may need during a short stay. WiFi worked well. The hotel has some kind of agreement with the city of Bern to offer free tickets for public transport. Very handy in times of bad weather.

I didn’t like the pillow, it was as if half of the filling was missing. Walls are thin, so you can hear neighbours walking (luckily there were no noisy ones during my stay).

10.0 / 10.0

very good

location

9.0 / 10.0

Great stop to visit Bern, great jumping off point to walk in all directions of city.

Perfect location, breakfast included, ice machine available (unfortunately it broke our last night there), comfortable bedding.

A mini fridge in room would have been nice.

7.0 / 10.0

Could be super with such a good location and builfing

Very good location. Confortable room and bed

Decorated NY your worst enemy. No light in the breakfast room. One can’t see if one is choosing ham or jam.

7.0 / 10.0

Good

Very well located in Bern center. conformable beds

7.0 / 10.0

Good

locarion, friendly staff, good value for money

9.0 / 10.0

Cute and Comfy Hotel

It was a great experience for our stay. I cam say inner peace, staffs were very friendly, helpful and debonair. Location was also very good. It is located in the old town. I am highly recommend to stay at this cute, comfy hotel.

10.0 / 10.0

excellent location and was great value for money

Staff all very helpful and went above & beyond in order to help

nothing

9.0 / 10.0

A historic hotel in the heart of old town. This is where we will always stay when we are in Bern!

excellent location and very helpful staff

9.0 / 10.0

great hotel for a solo traveller, close to everything and breakfast was wonderful. staff also very friendly and happy to

It was a lovely and cosy room with everything I needed.

8.0 / 10.0

see above...

LOCATION IS FINE, AFTER A VISIT IN DULL AND OVERQUET MOUNTAIN AIREA. ALL ALIVE IN THE NEIGHBOURHOOD!

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