Goldener Schlüssel
Top rated by guests





8.0Excellent
(2,826 Ratings)
"The location in the old town of Bern was perfect"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Goldener Schlüssel is the oldest hotel in Berne’s Old Town; located just a few yards from the Zytglogge tower, it offers free Wi-Fi in all areas, a traditional restaurant and stylish rooms.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(2,826 Ratings)
"The location in the old town of Bern was perfect"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Very clean and perfect location
We asked for a large bed and we got a twin room…
7.0 / 10.0
Breakfast was very tasty
It was very hot and you couldn't adjust it, so the pillows weren't very comfortable
9.0 / 10.0
A lovely hotel in a central location
8.0 / 10.0
Location. Breakfast. Large room.
Very noisy. Room right next to the lift.
6.0 / 10.0
The location was outstanding. Easy access from the train station. Building was very nice from the outside. Clean room. Friendly and responsive staff and good coffee for the breakfast. Good hot water and pressure for the shower. Free wi-fi. Ok on cost, but we almost felt like it was the best room in a hostel.
Room had no amenities - very little usable storage. Bed for a couple was 2 twin (US size) mattresses pushed together without a mattress pad over the seam where the two came together. Not comfortable or good for a couple. Bathroom was tiny. It was one of those pre-fab units that they stick in old buildings- all colored glass walls and had large glass slider (7' x 7' )that opened to the room. If used at night, the entire room was flooded with light and you can hear everything going on. The neighborhood was very loud into the late night/early morning on weekends.
10.0 / 10.0
The location in the old town of Bern was perfect
Loved it all
9.0 / 10.0
Friendly check-in. No nonsense rooms. Waterkettle in the room.
No view from 4th floor. Wasn't able.toup to open window. Wasn't able to look out.
8.0 / 10.0
The rooms were very good, just a little street noise from the bars/restaurants below (but earplugs were thoughtfully provided!). Breakfast was substantial, lots of choices, and excellent coffee. Great central location, easy access to buses and the train (and the famous clock).
Street noise, but that comes with a central location.
10.0 / 10.0
Excellent stay. Great staff and great location :)
N/A
3.0 / 10.0
Location good for old town Bern
Room very small and I was confused with booking for two people. No air and room on third floor overlooked a very loud street scene until two AM.
9.0 / 10.0
Great location - clean room with comfortable bed.
Room was quite warm
7.0 / 10.0
Location good. The Check in was easy. Breakfast included and nice. Tea and coffee facility in the room. Free WiFi was good
Room small with single bed. Only one pillow. TV controls were defective. Not show stopppers but need to be addressed to improve guest experience.
10.0 / 10.0
The location in the centre of old Bern is perfect.
Parking is off site and a tad expensive
8.0 / 10.0
Friendly staff, central location, clean room, comfy bed & ear plugs & plug in fan available. Parking is not far way.
Very noisy street (in a good way the place came alive in the evening and was buzzing) but we couldn’t sleep with the window open, and it was very warm. But we were there at the weekend so it may not always be like that.
9.0 / 10.0
Fantastic location, decent breakfast, friendly and accommodating staff, pillow menu! Would recommend.
The acoustics. The street somewhat carries sound and with an open window, you’d say you’re sitting in one of the restaurants, not on the third floor. Closing the window cuts the noise to a surprisingly low level, but Summer nights could mean warm nights. This however comes with the location and that makes the tradeoff well worth it.
5.0 / 10.0
Great location!
Lack of ventilation considering it was a heat wave. The fan in the room was broken as well.
1.0 / 10.0
Nothing
To start with I arrived at 11pm and there was no reception to actually get my key to my room. I sat outside for a long time knocking on the door. In the end a guest went out and I managed to get in. I found an emergency number which was inside the hotel, so you can’t see it to call. I called the number I have from my reservation and no answer. In the end some nice local people helped to call the emergency number and I managed to get a key which was left at another hotel 5 mins away walk. So as tired as I was I had to go there and back. I absolutely hated this expletive and I can say it is the worst time I ever had with a hotel.
Inside was hot and ugly room
9.0 / 10.0
Right in center of old town. Also had a flat fee for public parking. Staff, especially man who greeted me were exceptionally nice.
Nothing in the hotels control. No AC but provided a fan. There was a metal band playing which could be heard but ended relatively early.
10.0 / 10.0
Great location. Comfortable & clean
Nothing
9.0 / 10.0
Perfect spot in the middle of town (but still quiet!), very friendly and efficient personel, excellent breakfast.
10.0 / 10.0
Great location, friendly and helpful staff
Comfortable beds, very good breakfast and very nice people at the restraurant where we had breakfast! The bathroom is like an indoor not so big closet but comfortable
7.0 / 10.0
Great location, friendly staff
8.0 / 10.0
Location and restaurant.
Faucets in sink and shower. Hard to turn.
9.0 / 10.0
Great Location! The breakfast was good, nice variety. Bed comfortable. Clean. Friendly, helpful staff. Modern amenities.
It can get a little loud on the street below, especially at the weekend. We already knew that though and prepared with earplugs.
9.0 / 10.0
The hotel breakfast was absolutely fantastic, we enjoyed it every morning and it helped us save money versus finding local breakfast options. No complaints about the room, the beds and facilities were clean and comfortable. They were able to accommodate our request for pillows without feathers, which was extremely helpful. The hotel is located in an absolutely fantastic location.
Only complaints would be the price and the room size.
4.0 / 10.0
The location is great, just in the town centre, but quiet.
We searched and booked the hotel because it was a parking option, but when we arrived they told us we have to use the council public parking and pay for it.
The breakfast was also very, very poor. No toaster available, no olive oil, I have to ask the member of the staff to refill orange juice and provide more bread after minutes of no activity. The breakfast is not poor quality or variety, it was just inexistent. It is a shame, as the rooms were ok, but the breakfast experience was horrendous
8.0 / 10.0
Central location, within a walking distance from the train station.
Very nice breakfast.
Room small, but equipped with everything that one may need during a short stay.
WiFi worked well.
The hotel has some kind of agreement with the city of Bern to offer free tickets for public transport. Very handy in times of bad weather.
I didn’t like the pillow, it was as if half of the filling was missing.
Walls are thin, so you can hear neighbours walking (luckily there were no noisy ones during my stay).
10.0 / 10.0
location
9.0 / 10.0
Perfect location, breakfast included, ice machine available (unfortunately it broke our last night there), comfortable bedding.
A mini fridge in room would have been nice.
7.0 / 10.0
Very good location. Confortable room and bed
Decorated NY your worst enemy.
No light in the breakfast room. One can’t see if one is choosing ham or jam.
7.0 / 10.0
Very well located in Bern center. conformable beds
7.0 / 10.0
locarion, friendly staff, good value for money
9.0 / 10.0
It was a great experience for our stay. I cam say inner peace, staffs were very friendly, helpful and debonair. Location was also very good. It is located in the old town. I am highly recommend to stay at this cute, comfy hotel.
10.0 / 10.0
Staff all very helpful and went above & beyond in order to help
nothing
9.0 / 10.0
excellent location and very helpful staff
9.0 / 10.0
It was a lovely and cosy room with everything I needed.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Goldener Schlüssel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Goldener Schlüssel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Goldener Schlüssel?
We found 23 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
