Los Lorentes Hotel Bern City
Top rated by guests





8.3Excellent
(3,304 Ratings)
"The facilities suited our needs perfectly
Have been cleaner there where cobwebs on the ceiling and the floor had bits on it"
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located in Bern and with Bern Train Station reachable within 1.8 miles, Los Lorentes Hotel Bern City provides express check-in and check-out, allergy-free rooms, a garden, free WiFi throughout the property and a shared lounge.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Kitchen
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(3,304 Ratings)
"The facilities suited our needs perfectly
Have been cleaner there where cobwebs on the ceiling and the floor had bits on it"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The facilities suited our needs perfectly
It could
Have been cleaner there where cobwebs on the ceiling and the floor had bits on it
6.0 / 10.0
I understand it’s a budget hotel, but no staff at night to fix issues could lead to problems for the guest. Luckily you can reach out on them by phone.
The check-in, parking (got recommend somewhere outside where the walls were full of graffiti..)
9.0 / 10.0
Location was good and easily accessible. Easy check in process and had a nice stay.
8.0 / 10.0
The room was comfortable, the bathroom was clean, the lobby was excellent for sitting down with friends and having a chat.
Not enough parking spaces for everyone, so we had to park 5 minutes by foot from the hotel, on a really dodgy location, during the night.
5.0 / 10.0
The place is easily accessible and comfortable
The room provided was different from my expectation. When asked , the response we thought you would like to have a place for crafting etc🙆♀️
9.0 / 10.0
All new and clean
You don’t see or talk to any staff. Not per se bad, just strange.
10.0 / 10.0
All great we enjoyed our staying !! Staff is helpful and super kind and location is quiet ! Rooms are large and comfortable
There was a misunderstanding with the parking spaces we needed to notify the hotel before our arrival. There was another parking in the area but it would be better if it was stated firmly in the description that you need to reserve a space in advance
7.0 / 10.0
Nice clean place
Good kitchen
Nonparking
7.0 / 10.0
Location close to appointment we had on Monday morning
Nothing in general, had some electronic card key issues, but could be solved
10.0 / 10.0
Everything perfect! Will be back for suer!
Nah!
8.0 / 10.0
Didn’t have breakfast
The building going on around the hotel.
8.0 / 10.0
There is a supermarket outside the hotel. The local bus is free for the guest.
It is not that convenient for self drive. The carpark is far.
10.0 / 10.0
Room was very clean. Great location with only few minute walk from the bus stop and the local shop. Very quiet hotel.
N/A
7.0 / 10.0
New hotel, looks modern, good quality facilities
Noise: Noisy appliances in kitchenette, flushing elsewhere in the building could be heard loudly in bathroom. No staff for check in after 20h, instead irritating self-check-in. Expensive parking, if you can even get it- did not find a way to get into the garage arriving after 20h. Not so great neighborhood. Numbers of keypad for getting in unintelligible.
10.0 / 10.0
Big clean rooms and nice kitchenette.
Nothing
8.0 / 10.0
Nice place
Morning noise from de construction site
10.0 / 10.0
Great value for money, a spacious room, hot water, a TV, everything we could want for a last minute booking. There was no staff, it was self check in on an Ipad which was fine for us
When I needed parking for our car, I called the number provided in the reception space. Someone answered immediately, and told me their garage was full, and kindly directed me to a parking lot nearby. It definitely would have been hard for me to fine that lot on my own so I am grateful for their help and patience.
9.0 / 10.0
If you're digitally comfortable, the check-in is a breeze. It's self check-in by uploading your id proof, etc. Rooms were clean
Slight smell in the room of some food from the kitchenette. The view from the window was of a construction site, not great at all.
10.0 / 10.0
We stayed for 4 nights. The spacious feeling , just like in the pictures , modern , minimalist building, still new. Staff were extremely kind and helpful. The bus stop is outside with a five minute trip to the centre of Bern and station , using the free city Swiss travel card issued by the hotel. An Aldi adjacent to the hotel and a short walk to an amazing speciality coffee roasters.
Nothing
9.0 / 10.0
The place is really good. Clean and tidy. It's more like a small studio provided with a kitchen, including utensils. It's fully self-checkin, and staff is available only till 8 in the evening. So, we never interacted with any staff.
Parking in their garage was full. It was bit challenge to find alternate public parking.
8.0 / 10.0
Cleanliness
Check in is stressful
5.0 / 10.0
It was clean
Could not find water anywhere. the vending machine that had water was broken. Check in was difficult with the self check in. Not close enough to town to walk,
8.0 / 10.0
1) Basement carpark is spacious, safe and provide convenience.
2) Room is modern with all essential amenities for short stay,
3) Vending machines for quick meal.
1) High parking fee;
9.0 / 10.0
Everything excellent in property
10.0 / 10.0
It was very clean and had great staff.
Not a fancy location but good value for money.
7.0 / 10.0
Spacious, modern
Lacked a lot of essentials including shampoo, conditioner, and slippers
Also no air-con
10.0 / 10.0
The hotel itself was clean and smart decorated. Comfortable and big bed, and a small kitchette that facilitated the preparation of easy meals.
The staff were very helpful and friendly. We had a smooth check in, whereas check out was a breeze.
An Aldi supermarket was right in the corner.
Bern Bahnhof and city centre easily reachable.
Nothing, it was a pleasure staying there.
9.0 / 10.0
the location was nice and rooms were neat and clean and staff is friendly and helpful
they provided Bern city ticket for the entire duration of our stay which gave us free access to intercity bus and tram etc which was good to go around city
9.0 / 10.0
A very clean and friendly place to stay
Location for our needs a bit far
9.0 / 10.0
Nice new hotel with all the amenities. Parking available right on site. Nespresso coffee in the room. it also includes a free public transport ticket to take the bus into town, which was very convenient. would stay again.
The online check in was buggy so I had to do it all at the hotel. Fix the platform and this would be a perfect stay.
10.0 / 10.0
cleanliness, amenities and location
no reception
9.0 / 10.0
The size of the room and large window for veiw
Some more cooking pans frypans
7.0 / 10.0
Far away from masses of tourists
Strange surroundings.
10.0 / 10.0
the property is modern and clean
couldn’t figure out how to register to use the laundry facilities
9.0 / 10.0
There was no breakfast included, but the mini-kitchen is really good equipped and it allows you to cook all the essential stuff you need. There's also an ALDI groceries store like 200 meteres away where you could buy even some non-grocery goods (clothes, travel stuff etc.). The hotel is quite well automated and the mobile app allows you to open all needed doors with a simple swipe. The equipment in the hotel is quite new and fully functional.
There was a problem with a parking space. Although reserved ahead of time, no free parking space was left in an underground garage as we arrived (this garage has spaces for multiple companies, not only the hotel). But after contacting the 24h support I've been told about an alternate space from another company which could be used in the same garage.
9.0 / 10.0
Very clean, quiet, comfortale room, very friedly and helpful staff. Our room was on the fifth floor overlooking a courtyard. Hotel gave us a free transportation pass. It was very convenient. There are 5 bus stops from the hotel to the old town. The bus stops next to the hotel.
Location, but the price is good to compare to central accommodations.
4.0 / 10.0
There was no breakfast !
Some of the guests were threatening !! They simply used threatening demeanour when i stepped out of my room to go to the elevator & even tried to block me !
Daily house keeping was promised at check-in ! It did not happen on 1 day & on the next dirty the bath mat was folded & placed for use ! Disgusting !!
Didnt know there would be no concierage ! Its not suitable for guests with luggage - its more like a hostel !
There was a naked baby crying in the corridor & no parent to be found !
Not an ideal place because of the guests that inhabit it !
10.0 / 10.0
I really loved that the place has a kitchenette and furnished with plates/cookingware/cutlery! This was a pleasant surprise to us. We were able to cook our own meals especially since Aldi was right next to the hotel. The room is very spacious, modern, and clean; the hotel is very accessible from historic center of Bern - it's only about a 10-minute bus ride and the bus comes every 10 minutes. Would highly recommend!
Nothing, everything was ideal.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Los Lorentes Hotel Bern City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Los Lorentes Hotel Bern City pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Los Lorentes Hotel Bern City?
We found 25 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
