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Hotel National Bern

Top rated by guests

Facade/entrance

8.1Excellent

(2,661 Ratings)

"A historic building with an elevator that could be a tourist attraction in its own right. The room was basic, and clean, but had every convenience, including hot tea and a hair drier. Anna at the ..."

Verified guest

Don't miss out! Price and availability may change

8.1 / 10.0

Excellent(2,661 Ratings)

Hotel in City of Bern

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in the center of Bern, Hotel National is only a 5-minute walk from the Main Train Station. Guests can dine in the restaurant and make use of free Wi-Fi.

Amenities at Hotel National Bern

Pets allowed

Internet / Wifi

Smoking allowed

Parking

TV

Family friendly

Map of City of Bern

city location on map

Nearby attractions

Bern, Dählhölzli + BärenPark Zoo

Doubs Natural Regional Park

Zoo du Bois du Petit-Château

Etang de la Gruère

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.1Excellent

(2,661 Ratings)

"A historic building with an elevator that could be a tourist attraction in its own right. The room was basic, and clean, but had every convenience, including hot tea and a hair drier. Anna at the ..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.1 / 10.0

Excellent(2,661 Ratings)

Hotel in City of Bern

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of City of Bern

city location on map

Nearby attractions

Bern, Dählhölzli + BärenPark Zoo

Doubs Natural Regional Park

Zoo du Bois du Petit-Château

Etang de la Gruère

Available Rooms

About this hotel

Located in the center of Bern, Hotel National is only a 5-minute walk from the Main Train Station. Guests can dine in the restaurant and make use of free Wi-Fi.

Amenities

Pets allowed

Internet / Wifi

Smoking allowed

Parking

TV

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.1 / 10.0

Excellent(2,661 Ratings)

100% verified reviews

1.0 / 10.0

Awful

The room had neither a toilette nor a bath! To use these one had to leave the room, go to the corridor and to a different room! The price, more than 200.- Euros for a night in such a substandard room is incredibly high!

9.0 / 10.0

Excellent location, friendly staff and a prefect base in a beautiful city!

Fantastic location just yards from the main train station. Very clean, excellent breakfast and Anna on reception was excellent, as were all staff, but she really stood out. Our stay included free public transport which was very convenient.

Being a city centre hotel, it was quite noisy at night but you have to expect that when being so centrally located. Pillow could have been better (as in all European hotels!)

5.0 / 10.0

Clean and good location but rooms quite small and had to change room twice to get a reasonable one.

Location excellent

Small lift not all the way to top. Rooms small, ok for one person.

8.0 / 10.0

One night stay in Bern

Very good hotel close to the main station in Basel and hence perfectly located for both getting out of the city and exploring the charming city itself. The hotel is old but works well with a wonderful very old elevator. My room wasn't large but it was OK for staying there. The breakfast buffet was OK but there were no cooked choices.

10.0 / 10.0

A conveneniently located property with historic flair.

A historic building with an elevator that could be a tourist attraction in its own right. The room was basic, and clean, but had every convenience, including hot tea and a hair drier. Anna at the front desk was especially patient and helpful. I appreciated her courteous professional manner; a wonderful ambassador for Bern.

There is a theatre next door which had a rock concert, but I am sure they must follow code as they ended precisely at 10:00 pm.

10.0 / 10.0

Great location and wonderful staff.

The location was perfect. Very close to the train station and right in the heart of the center. The receptionists were so kind and so lovely. The place was clean and the breakfast was good.

Not one negative point.

5.0 / 10.0

September holiday

This is an older property in a good location.

The breakfast was poor in comparison to other Swiss hotels.

1.0 / 10.0

Over charged hotel.waste of money

Terrible. The heater is not working and only works if it gets to certain degree

Heater syster and elevator is old

7.0 / 10.0

Good location but no hot food for breakfast

Location, near to the Bern Train Station

No hot food for breakfast

9.0 / 10.0

Historical building! 120 year elevator is FUN!

Beautiful older building, Art-Deco era Elevator (more fun than funicular), wonderful, friendly staff, very helpful and attentive. Room for one person is very small but cozy, great views. You may want to get an earplugs to not be bothered by the running trams outside. Location couldn’t be better. Breakfast is nice and free. I would stay there again.

Nothing

3.0 / 10.0

We’ll find another hotel next trip.

It was not difficult to reach from train station. Woman at desk very pleasant.

Way too loud! Awful room to sleep in. Traffic kept us awake until midnight.

7.0 / 10.0

Central location to transport in Bern

Location close to public transport

Small rooms. Breakfast did not have any hot food other than coffee. No lift to fifth floor.

4.0 / 10.0

Good for a short stay

Location and staff

Upstairs reception

9.0 / 10.0

Great location and excellent staff

Excllent staff

Breakfast isn't anything special

10.0 / 10.0

Our stay was fantastic! The staff at the front desk were so welcoming and helpful.

Beautiful old building within walking distance to popular attractions.

Bathroom was a little small.

7.0 / 10.0

Well located hotel, but a bit expensive for what it offers you

The staff of this place are exceptional. Everybody is so nice and helpful! They offer a free of charge service for leaving the bags on a locker after checkout. This hotel was very very clean.

If you are going in the summer, please notice that the hotel does not have AC, and you need to pay extra for installing a portable AC on your room (and not all rooms can accomodate it). On the morning of the first day, they put a very loud fan in the first floor to make air circulate above, and due to the extreme noise of this "industrial size" fan, it was impossible to keep the window open, it was just too loud. The elevator is only available until 9pm, after that you will need to climb up. (The elevador is also very small and slightly scary.) The breakfast is very minimal, there are not many options, and they don't even offer scrambled eggs. I don't recommend it.

7.0 / 10.0

OK stay

Very clean. Lovely bathroom.

It was a central location. There was no air conditioning so had a noisy night listening to trams.

4.0 / 10.0

Convenient location, but 5th floor was a real disappointment.

Good breakfast, good location both for seeing the old city and proximity to the train station

Our room (on the 5th floor) was small and windows were too high to have any view at all. And we had to drag our heavy suitcases up a flight of stairs since the elevator only goes to the 4th floor. (According to the concierge, it was "a few steps," but it was actually two sets of 8 steps each--we counted.) We suspect that using the 5th floor for hotel accommodations may have been an add-on, inconvenient and cramped--perhaps formerly servants' quarters?

6.0 / 10.0

A budget choice.

Reception staff was very helpful. Very clean. Good water pressure and very hot. Great location near train station and a tram stop just outside. Restaurants nearby.

The traffic was very noisy. The room was small. The bathroom had no place to put toiletries. The breakfast could have been much better. The fresh fruit was mostly apples. Restaurant staff didn’t replenish things unless you asked. I picked this hotel to save money since Switzerland is so expensive. If you can’t afford more, it’s an okay choice.

8.0 / 10.0

The hotel receptionist were very nice and helpful, the room was clean and in a good location.

The hotel was in a good location, close to town,, and transport.The reception staff were very nice and helpful, the lift was very quirky. The breakfast was average and so were the staff. No coffee was provided in our room and when we asked for coffee we were told that they only provided tea which was very disappointing..

The fact that no coffee was provided in the room. No black out curtains or blinds so the room was very light when sleeping.

8.0 / 10.0

Great location to experience Bern.

Location Clean Pristine Excellent staff support

Too hot without AC Bitter noisy from the streets

8.0 / 10.0

Comfortable hotel with great staff in a central location.

Room was small which was fine but I was given sole access to an outside space as well which was a treat. Everything in the room was perfect for my stay, tastefully decorated, very good quality bedding and linen, natural materials in the bathroom. The staff could not have been nicer; they were outstandingly helpful with everyone and multi- lingual. Breakfast offered a great range of fresh food in the traditional way. Transport was at the door.

Entirely happy, sorry to leave!

10.0 / 10.0

I would like to come again!🥰

All was perfact: friendly staff, clean room, good breakfast and excellent location!

8.0 / 10.0

Great location and welcome at reception

The location and the receptionist Anna Perreira was very friendly and helpful.

Breakfast could be better, it was a bit limited. Nobody was there to help.

5.0 / 10.0

I am not coming back! Hotel not appreciate hard working staff!

Location was great as much as staff. Receptionist Ana was very helpful and done everything to make our stay comfortable.

Room is very dark, no ac, only window is for a courtyard. Was not possible to open the window overnight because of noises from other guests using courtyard. Sandra on breakfast was a absolute gem! She was ALONE serving breakfast with no help whatsoever. Selection was fair, but it was painful to watch how one person trying to organise everything over there. Quality of good was not really impressive (unwashed tomatoes and fruits, no fresh croissants, only bread was freshly baked). I have feeling that staff is working hard but nobody from management appreciates that!

8.0 / 10.0

Nice shower

Nice bread and croissants Very helpful staff

Room backed onto stairs for function room, very noisy during evening

8.0 / 10.0

it was nice, clean and comfortable. better if you are not driving or have a car. unlike us, the garage is off property s

location, its an older hotel but they invested on updating it

I didnt like the breakfast unfortunately

7.0 / 10.0

Good location for city break.

Location! It is not far from the train station. The lift is also a nice feature. The lady at the reception when I first checked in was really polite.

The room is really small and basic. Somehow I thought the restaurant is much bigger too from the photos I saw.

5.0 / 10.0

If you stay here recommend requesting a room that is externally facing so you have some ventilation

Breakfast was great, building is lovely very clean

We had a room that faced an interior courtyard - it was very stuffy, no window with outside ventilation- and with the windows open it was incredibly noisy- people below were talking and making noise until very late and then em very early, and the sound just came right up into the rooms

10.0 / 10.0

Will use again

Central location, very clean, lovely breakfast

Struggle with the quaint lift

9.0 / 10.0

Great staying in centre of city

Breakfast very good ,location in Bern great

Restaurant open for dinner

7.0 / 10.0

Nice short stay close to train station

Very good location, close to train station. Cleanliness. Polite and nice staff. Comfortable bed.

Room was very small.

3.0 / 10.0

Would not go again and it’s not worth of the money. Just for the location it was great.

Location was excellent.

The room was horrible bed of 1 person and small room not like in any pictures. The windows were facing to inside yard direct view and acces to other guests rooms. I came for work and couldn’t rest well without any privacy. I heard every sound, other quests making noises and wake up call going on at 6 AM and every visitor going throught the corridor. The building is extremly old and they need to renovate atleast the furniture in the room. The breakfast was very poor I had to go eat breakfast elsewhere afterwards. Should have ended at 10 AM but they were arleady taking everything away at 9:30 so there was no selection of breakfast. The staff didn’t seem very happy there.

10.0 / 10.0

Bery

The location was amazing. Within 5 easy minutes of the Bern Hauptbahnhof and to the city. The room was a bit tight, but for one traveler who only spent the time there to sleep and cleanup it was perfect. The bathroom was actually quite spacious. The staff was very friendly, professional and helpful. The breakfast was fantastic! The dining room staff was also just great! There was also a really cool old fashioned elevator you can use! Definitely recommend this hotel. This made me two for two great stays on this trip! 👍😃😎

Really nothing, no issues at all.

7.0 / 10.0

Convenient

Location near to train station.

Really hard mattress.

5.0 / 10.0

not recommend

place is great

too expensive. breakfast was not good, boring.

10.0 / 10.0

Highly recommended

Vey kind staff and owners. Superb breakfast. Love freshly squeezed orange juice :)

8.0 / 10.0

Have restrict rules to control noises from customer

Location.

Somehow, the room next door created knocking noises during late night( after 11 ) for a total 3 nights.

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