Best Western Plus Hotel Bern
Top rated by guests





8.7Excellent
(3,426 Ratings)
"The location is near the SBB, clock tower and all the other sights. Friendly staff and comfortable rooms."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Just a 5-minute walk from Bern Main Station, Best Western Plus Hotel Bern is located in the center of the Swiss capital, between the French Church and the Zytglogge Tower.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(3,426 Ratings)
"The location is near the SBB, clock tower and all the other sights. Friendly staff and comfortable rooms."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Location
Breakfast was not included with the price
9.0 / 10.0
Great location, light and airy room that was very comfortable, helpful staff.
Breakfast was ok, but not great
10.0 / 10.0
The location is near the SBB, clock tower and all the other sights. Friendly staff and comfortable rooms.
8.0 / 10.0
Location
The room smaller than expected
9.0 / 10.0
Good location for the city and only 5 mins walk from car park. Did not use the bar or restaurant but they looked very pleasant. Clean, spacious and modern room with lots of storage space. Nice lighting options, fridge, bath robes & slippers. Large window for plenty of light, but also very good blackout curtains. Most importantly for me, it was lovely and quiet. Friendly reception staff.
Only a little minor, but I don't think the bathroom had an extractor fan - so it got quite steamed up after use.
6.0 / 10.0
We stayed here as a couple and the location is unbeatable — everything in Bern feels walkable and convenient. The hotel was clean and well-run, and the staff were friendly. A special highlight was the Fondue Chalet on the rooftop: the food was excellent, and our server Christian was genuinely a delight — warm, attentive, and really accommodating. It ended up being one of our favourite parts of the stay.
The room was very small for two people, especially once we had our luggage open. Fine for a short stay, but tight if you’re traveling as a couple.
9.0 / 10.0
Bed and pillows are so comfy. The space of the room is ok for 2 persons. Location wise is also fine. Thanks!
Our floor trap in our shower room was not ok, there’s water pooling. We have reported to receptionist, they sent someone to repair while we were away, but when we were back to our room, sadly the floor trap is still not ok.
10.0 / 10.0
Well located. Comfortable. Nice staff.
9.0 / 10.0
Comfortable rooms and good location. The restaurant on the ground floor of the building was a nice addition
Nothing
10.0 / 10.0
Staff are exceptionally kind and helpful.
And thru remembered me from 2 years ago.
All in my room war personalised for me
More light above the desk and plugs near the desk not under the desk. A more affordable breakfast option.
8.0 / 10.0
Comfortable & very near to most tourist attractions.
Bathroom no lock, thus no privacy & no place to hang clothes inside the bathroom
10.0 / 10.0
The Best Western in Bern was a delight to stay at, perfect location to see and experience Bern - the hotel was the best hotel we stayed at on our European trip for cleanliness and obviously has management that takes pride in ensuring the hotel is always looking it best.
10.0 / 10.0
I really enjoyed staying in this beautifully renovated historic Trade Union building in the center of Bern. The rooms were comfortable and well-equipped, with coffee and tea provided.
-
8.0 / 10.0
Great location, very clean
10.0 / 10.0
A wonderful experience. The staff exceeded my expectations when I made a mistake on the date of my reservation. They were patient and kind as they cheerfully problem solved the situation.
Increased discount on parking.
10.0 / 10.0
Great location. Clean and comfortable room. Breakfast delicious. Staff kind and helpful.
Nothing
8.0 / 10.0
The location was great being in the middle of Bern historic district. Right by the coop for breakfast. The staff was very helpful.
It was very confusing with all of the busses and trolleys. Once we realized how they worked with the letters for the correct trolley it was great. Maybe information on the trolley / bus routes would help.
The property itself was good.
9.0 / 10.0
Great location and friendly staff
Had to book early for the restaurant
8.0 / 10.0
The central location was a big positive. Breakfast the first day was not up to standard but our waitress did all she could to accommodate our requests.
8.0 / 10.0
air conditioned room , comfortable bed; quiet
no parking or valet service at hotel; had to park far away with luggage and pay; difficult to get to hotel; no bel service; streets are crowded and cars are limited in that area; would have preferred to stay outside City and bus in; staff kept changing our room price and did not include breakfast in our price (raised the price and didn't give us breakfast; stated the price changed based on availability and they were full; so the price would be lower the next week and would have included breakfast
5.0 / 10.0
Location to city. Clean
Very dark room made worse by having to keep curtains shut because opposite guests could see straight in.. Very ugly view . Felt like a hospital building. Roof top terrace not open.
10.0 / 10.0
Design, comfort and location
Nothing
10.0 / 10.0
Great room! Great location! We were met with welcome chocolates (always a fan fave!). Loved our little balcony that looked over some rooftops. Breakfast had a wide variety and was delicious. Our favorite part was the rooftop bar, that we frequented each evening. Lovely view of the city and delicious drinks!
9.0 / 10.0
Cleaning - no amenities reposition, no advice for opening the room’s door.
8.0 / 10.0
Nice and comfy room
10.0 / 10.0
Excellent location in the heart of Bern. The room was modern, clean and comfortable.
9.0 / 10.0
Hotel location is excellent. Breakfast had great assortment that met all the needs.
6.0 / 10.0
Location. Beds were comfortable.
No microwave, very small room, tv hardly any english channels, shower not cleaned.
9.0 / 10.0
I loved the location, right in the center, walking distance from the train station, close to all attractions and across the best Fondue place ever! The property was renovated so you have very modern accommodation in a very old building. The size of the room was generous and the Nespresso placed in the room made my day! They also have lovely smelling Rituals cosmetics
7.0 / 10.0
Excellent location historic building
Some areas basic for 4 star
10.0 / 10.0
Central location, comfortable and clean room.
9.0 / 10.0
The location of the Best Western hotel is outstanding - right in the centre of the old town, very close - walking distance to key attractions, well connected with the public transport. The room was very clean, quiet, with in-room facilities for coffee/tea and overall very comfortable; the bathroom was modern with excellent walk-in shower. The Wi-Fi works well which is important too.
10.0 / 10.0
Center of the city it was a short but wonderful stay.
Central
8.0 / 10.0
Rooftop terrace
Easy check in
9.0 / 10.0
The location is great!
Unfortunately the pillow is not very comfortable for me.
9.0 / 10.0
Spacious room and spacious bathroom. Clean and comfortable. Historic building in city centre.
Windows facing small inner courtyard and another room. Had to pull curtains.
We didn't get breakfast because it is too expensive. We chose an Italian cafe instead.
Rooftop bar was closed on Sunday.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Plus Hotel Bern. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus Hotel Bern pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Plus Hotel Bern?
We found 23 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
