Holiday Inn Bern Westside by IHG
Top rated by guests





8.4Excellent
(1,850 Ratings)
"We regularly visit for the Bern Aqua and the breakfast is also great here."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
The Holiday Inn Bern-Westside is located in the new district of Bern-Brünnen, just an 8-minute train ride from the Bern Main Station. All rooms are air-conditioned and offer free WiFi.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Fireplace
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(1,850 Ratings)
"We regularly visit for the Bern Aqua and the breakfast is also great here."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Modern, Staff, comfortable room, good bar, convenient discounted parking, direct access into Westside, significant discount for BernAqua
10.0 / 10.0
We regularly visit for the Bern Aqua and the breakfast is also great here.
8.0 / 10.0
Helpful staff who knows how to sort out the problem we had. Thank you ❤️
The local transports and the proximity to get to the town.
The bathroom door was not very practical
10.0 / 10.0
The room was excellent and met Holiday in standards. The room was clean , tidy and comfortable
The only flip side is the location. The hotel is bit far from Bern railways station. By train, you can reach in 8 mins but trains run every 1 hour while by tram it takes around 30 mins.
9.0 / 10.0
We loved the nearby pool complex. We appreciated getting a bag with towels to take over to the pool complex. Great breakfast. Easy ride with the tram or train into the city center. Kids eat free at the restaurant if an adult buys a meal. Very helpful staff.
The room was on the small side.
8.0 / 10.0
The receptionist upon welcome was great and really appreciated the free tram and bus travel app available for the length of our stay.
Our room air conditioning made a continuous loud squeaking noise, so we had to leave a card in the room whilst we were out to chill it down, then sleep without aircon. The maintenance staff were unable to fix it and the hotel was full so we couldn't get a different room. Slightly annoying problem that we worked around as the hotel couldn't resolve it. Otherwise our stay was good.
10.0 / 10.0
I love the Holiday Inn hotels. I love the bright rooms, the thoughtful amenities, the good price, and the friendliness of the staff. The staff here were wonderful, and the hotel was surrounded by so many beautiful walking trails and nice little restaurants. It was lovely that it was right off the train line and was so easily accessible too.
I always like to have breakfast included.
8.0 / 10.0
Nice ambience
Good meal and
Nothing
4.0 / 10.0
Size of the room was fine.
You have to go to the counter to ask for the complimentary coffee.they should check everyday if we have stocked. Our Bed sheets it change once for our 5 nights stay. I need to ask towel for replacement.
10.0 / 10.0
Location is 5star . It was clean and staff are very good .
8.0 / 10.0
Clean hotel and exceptional services
Not all female receptionists are well trained.
10.0 / 10.0
Staff is incredibly kind and helpful.
Only received one key but in their defense, I did not request 2.
1.0 / 10.0
The hotel refused to refund a refundable booking.
The hotel refused to refund a refundable booking
9.0 / 10.0
Friendly staff, nice breakfast and easy to take public transportation to access the touristic area
10.0 / 10.0
Perfect location, right near buses and train. Food was good, cocktails were better. Standard Queen Rooms were spacious and modern.
10.0 / 10.0
The staff was very attentive and kind. We received a thorough answers to every question. We would like to especially mention MOHAMAD who was extremely kind and patient.
9.0 / 10.0
Great location, direct access to mall and pool, good breakfast. Close to train and tram stations, 15 minutes to bern city Centre with tram
10.0 / 10.0
The location, the shower, the linens, the spa, the staff and the breakfast were all exceptional. The staff went out of their way to accommodate us when needed. One of the pictures I posted is the view from our room. It was quiet and serene yet right in the center of where we needed to be with a train station right there.
10.0 / 10.0
Location is great. It’s connected to a shopping mall. Staff are very friendly. Room is nice and clean.
7.0 / 10.0
Warm welcome and all staff are lovely…
Nothing
9.0 / 10.0
Everything
Nothing
9.0 / 10.0
location, breakfast and facilities
at such a property hallways must be cleaner and better maintained
9.0 / 10.0
Food, presentation & staff was excellent!
Really, there was nothing more. Everyone did a great job.
10.0 / 10.0
Great Location right next to tram station 20 mins and your in the city centre! The mall is a bonus with late food options! Also great secure Parking
Buying a coffee in the morning was hard work! However we were offered a coffee for fee
8.0 / 10.0
The Aqua Pool
The parking fee
9.0 / 10.0
Great room with a view, good breakfast, with a shopping mall right next door. Very convenient to reach the hotel by train and trams. Beautiful sunflower gardens nearby.
8.0 / 10.0
Perfect location - right in front of the railway station and in a large trading center. And of course, the right to use Bernaqua for 3 hours per night is a wonderful bonus. Good breakfast @CHF25
Promised "range of free toiletries" consisted of a bottle of liquid soap and same of a shampoo - that was all. A bit scanty for a 4star hotel. Also a complementary bottle of mineral water would be normal for a hotel of this level, but the owners decided differently.
My room was on the 8th floor, which was meant to be the privileged floor for members, but every morning I was woken up by numerous monstrous blows on the walls from above. It felt as if the whole building was jumping and the walls were vibrating because of these blows - very uncomfortable. It must have been repairs, but there should have been a warning, at least.
10.0 / 10.0
Could not order room service due to reduced staff :-(
8.0 / 10.0
- Friendly and helpful staff
- On site parking with easy access to public transportation to the city center (literally across the road)
- The room was nice, silent and comfortable
Nothing really, everything was great. If I have to nitpick the only thing was the room not having a mini fridge. But not a deal breaker
9.0 / 10.0
Wery nice hotel in good place.
All was fine beside one detail. When we asked about robe for our son, they sayed at can not give that as they do not have enough for other guests. We think it is uacceptable for this level hotel.
7.0 / 10.0
location
airconditioning was not working well
10.0 / 10.0
Everything including pool
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Bern Westside by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Bern Westside by IHG. Enjoy the water!
Is Holiday Inn Bern Westside by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Bern Westside by IHG?
We found 31 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
