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Swissôtel Kursaal Bern

Top rated by guests

Bedroom

Property building

Property building

Property building

Bedroom

8.6Excellent

(3,325 Ratings)

"Went above and beyond when we shared it was our anniversary! Flowers in our room and complimentary drinks."

Verified guest

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(3,325 Ratings)

Hotel in City of Bern

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in the city center, with an exceptional view of the medieval Old Town and the impressive Alps, Swissôtel Kursaal Bern features a casino, 2 restaurants, 1 bar, garden lounge and a convention center. Free WiFi is available.

Amenities at Swissôtel Kursaal Bern

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of City of Bern

city location on map

Nearby attractions

Bern, Dählhölzli + BärenPark Zoo

Doubs Natural Regional Park

Zoo du Bois du Petit-Château

Etang de la Gruère

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.6Excellent

(3,325 Ratings)

"Went above and beyond when we shared it was our anniversary! Flowers in our room and complimentary drinks."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(3,325 Ratings)

Hotel in City of Bern

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of City of Bern

city location on map

Nearby attractions

Bern, Dählhölzli + BärenPark Zoo

Doubs Natural Regional Park

Zoo du Bois du Petit-Château

Etang de la Gruère

Available Rooms

About this hotel

Located in the city center, with an exceptional view of the medieval Old Town and the impressive Alps, Swissôtel Kursaal Bern features a casino, 2 restaurants, 1 bar, garden lounge and a convention center. Free WiFi is available.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.6 / 10.0

Excellent(3,325 Ratings)

100% verified reviews

8.0 / 10.0

Generally was good.

Check out processes very kindly and staff very helpful. Location is perfect.

When we arrived the hotel reception desk did not welcome, also did not get information enough.

6.0 / 10.0

Not a very pleasant experience

Location is not far from major attractions of the city.

The room I was first assigned on 4th floor had a spider with it’s web right over the bed. There were also spider cobweb hanging on the other side of the ceiling. When I complained and requested to change room. The lobby lady said having spider means something good of the room, I thought she was joking but it’ not funny at all. How long a room has to be vacant before a spider can complete its web? If the room is cleaning everyday properly, how can anyone not notice those spider webs? I was allowed to change another room on the 3 rd floor eventually, and the new room was at least look better and cleaner. However, the first room gave me a pretty bad impression about the management and sanitation of this hotel.

10.0 / 10.0

Best place in Bern!

Went above and beyond when we shared it was our anniversary! Flowers in our room and complimentary drinks.

Everything was great.

8.0 / 10.0

Very helpful and friendly staff, clean, comfortable and centrally located to old town.

The staff were helpful and friendly. The room was oddly placed. After staying in older hotels with lots of charm, this was quite modern. I felt it made a great business trip hotel. Very nicely located to old town.

too modern for what we were looking for

8.0 / 10.0

Great stay in Bern in modern hotel

Spacious and well maintained with free mini bar. Very comfortable bed and bedsheets. The hotel provided a free tram ticket for our stay.

The entrance to the bathroom was a sliding glass door - it rattled quite a bit when opening and closing. A solid door would have been better. Location wise, there was a big renovation of a bridge so not so accessible with public transport.

10.0 / 10.0

Nice room view

Nice people

Nothing

10.0 / 10.0

Don't miss staying here !

Terrific courtesy extended at front desk during check in. The lady also found me a table when the restaurant was full in the evening ! The location was perfect for me about 7 mins by cab will cost you between 15-20 euro. The hotel also boasts a fabulous casino and auditorium for musical events. The breakfast was exceptional from 6.30 am onwards. There was bottled water as well as soft drinks & beer in the room that was complimentary !

I could not think of anything adverse or negative. Perhaps the cost for one night was definitely on the higher side.

6.0 / 10.0

Great hotel but check for events before you stay!

The hotel was modern, clean and had a lovely bar area. The beds were very comfortable and the rooms spacious. The location was fantastic and amenities were modern within the rooms. Mini bar was included in the price and restocked each day.

The room was very hot and could not be managed. We were supposed to have a tablet in the room for ordering room service and (possibly) other things, no tablet could be provided at all. We had to open the window to get the temperature down to sleep and as a result my wife had an allergic reaction to the room due to an extraction vent being outside the window in a small glassed in open area. The venue did not tell us about a performance that was on the last evening we were staying there and the music for this was so loud it shook the walls. This went on for over two hours finishing some time after 10. After this, we assume a stage was being removed or packed up and scraping and banging metal could be heard until well after midnight. We had to be up at 6am and this significant affected our ability to sleep. Communication from the venue in advance could have supported us in this instance. As a hotel that has performances regularly I would check the dates of these if you are looking for a restful stay.

9.0 / 10.0

Great stay in super hotel

Beautiful new hotel with all the facilities you could seek. Location is great, short walk to the old town.

8.0 / 10.0

Clean Modern High-End Hotel

The room was very roomy and clean. The shower was fantastic. The double bed was massive and very comfortable. The whole hotel is a great piece of modern architecture and the interior is worth seeing. The room “controls” were also quite “hi-tech”; it took me a while to work out how the lights were controlled. The hotel is in a central location, easy walking distance to the centre of town. Staff were friendly and helpful. Parking is really convenient – right under the hotel with a lift up into the hotel. Note that although most of the wall sockets are Swiss ones – there is also a Euro style one at the desk. The room is on the expensive side, the most expensive we stayed in on our pan-European trip but this seems a normal for Switzerland. On the whole probably value for money if you want to treat yourself.

10.0 / 10.0

This was by far the best stay of our month-long tour of Switzerland, Austria, Germany & France!

A beautifully designed hotel, inside and out, that embraces you with comfort & relaxation. Our reception staff were as friendly as they were professional. We loved relaxing next to the koi pond (beautiful!). Breakfast was great.

There really was nothing not to like.

8.0 / 10.0

Good overall

Location, staff, cleanliness

The extra bed is terribly uncomfortable

10.0 / 10.0

I keep returning for a reason

First class in every aspect.

I could only stay one night.

9.0 / 10.0

Wonderful location with friendly staff at the front desk made our stay memorable

Breakfast was excellent with plenty of choices of healthy food

8.0 / 10.0

Great City Centre Location in Bern

I recently stayed at the Swissôtel Kursaal Bern and was thoroughly impressed by the experience. The hotel is perfectly situated, just a short walk from Bern’s charming Old Town and major attractions like the Zytglogge and the Bear Park. The location makes it an excellent base for both business and leisure travelers. The hotel itself is modern and stylish, with a welcoming atmosphere from the moment you step into the lobby. My room was spacious, spotlessly clean, and featured contemporary decor with thoughtful touches. The bed was very comfortable, and I appreciated the high-quality linens and amenities, including a Nespresso machine and a well-designed workspace. The views over the city from my window and small balcony were a wonderful bonus. The breakfast buffet offered a wide variety of fresh, local options. The staff at Swissôtel Kursaal Bern were outstanding—friendly, professional, and always ready to assist with recommendations or special requests. Check-in and check-out were efficient and hassle-free. Overall, Swissôtel Kursaal Bern met my expectations. It combines modern luxury with Swiss hospitality, making it a top choice for anyone visiting Bern. I would highly recommend it to anyone looking for comfort, convenience, and a touch of elegance in the Swiss capital.

The bathroom sink was extremely small, and the shower base was probably the most slippery I have ever experienced, I would say deadly in fact. There was no iron & ironing board in the room, which seems to be standard in Switzerland, even for 4 and 5 start hotels.

10.0 / 10.0

I can highly recommend this hotel. Our stay was fabulous and it is in an excellent location.

Great hotel with relaxing atmosphere & friendly staff. Easy to get to via bus route from train station. Perfect location. Short walk to the old town. I can highly recommend staying here.

10.0 / 10.0

Would look forward to coming back tot he same hotel and city, it is lovely

Room was excellent Breakfast was amazing Location was great The views were so gorgeous It is one of the best hotels I have stayed Loved and enjoyed every bit of the stay

Nothing that I can mention, everything was so perfect

9.0 / 10.0

Central, modern, comfortable hotel

Central, modern and comfortable hotel, with nice restaurants and good breakfast.

10.0 / 10.0

Ten out of Ten

Absolutely the best hotel! What a beauty! All in all, enjoyed every moment. The location, the fitness, the breakfast, the staff. Good job, Swissotel!

7.0 / 10.0

Nice hotel near the center of Bern

It's always a pleasure to visit the Kursaal in Bern. The hotel is well situated near the center of Bern, the restaurant and food are great, the breakfast is amazing, the staff is helpful and the beds are very comfortable.

We've been to the Kursaal a few times over the past few years and always had a great time there. Just this time was a bit different as we got a bedroom without any outside view (see photos below) and the bathroom looked a bit like in a hospital and could use some renovation. It was the first time I didn't feel that I got the value for the money. Next time I'll make sure to request a bedroom with a window on the outside.

10.0 / 10.0

Clean,comfortable, staff very kind and helpful

Perfect location, close to all amenities

NA

8.0 / 10.0

Classy and convenient.

Very clean, very modern and ideally suited for the old town.

Breakfast is a bit complicated with full for a steep cost or room service for less than full…or something else.

1.0 / 10.0

No window - Avoid room 243

Window direct to lobby with people watching in our room (room 243). No fresh air and impossible to see outside. 270 CHF for that room is unacceptable

9.0 / 10.0

Enjoyable stay

The rooms have beautiful view to the city. The bus station is outside the hotel. Variety in breakfast

10.0 / 10.0

Worthy!

The staffs were very friendly!

Nothing particular.

10.0 / 10.0

Fabulous night away

Fantastic position with a team stop just outside the hotel. Lovely spacious room. Friendly staff. Would definitely stay here again!

Nothing. We loved it!

8.0 / 10.0

Convenient and comfortable location with good amenities

Location was good, right next to a bus stop. Rooms were nice and grounds were beautiful. The facilities were good as well, including the gym.

Rooms were not the cleanest - found wrappers in nooks left uncleaned, carpets still had lint and marks in them and very small specks in the toilet bowl. Our shampoo was also empty when we first arrived, although this was quickly remedied. Windows for the rooms we got all open into the building, so no natural light. Was expected though.

10.0 / 10.0

One of the best stay ever

Breakfast is very good, but I know that Swiss is an expensive country...

All is OK

9.0 / 10.0

Modern. Great location.

Great location. Good gym! Modern.

Rooms are small.

10.0 / 10.0

All great

Location - safety

Nothing

8.0 / 10.0

Comfortable stay in central Berne.

great view from balcony over Berne and also the mountains. Room is spacious with enough place to put your stuff. Carpark for extra cost available

Pillows are very soft

7.0 / 10.0

Lovely rooms pity about the view and price

Rooms are beautifully fitted, perhaps one of the best modern hotels I have seen. lovely light wood and all provided. Very quiet. Parking is convenient no step access. Breakfast is in an inner atrium but food is excellent - at SFR32 it should be. Lovely outside space with lakes and Koi to watch.

Our 3rd floor room had a view onto a wall which was very disappointing as this is overlooking the town. Too tired to change but felt taken advantage of as it was not cheap. Location is not central Bern but its not too far to walk in and you can use the free tram offer.

8.0 / 10.0

Very good

The hotel is well situated, within a walking distance from the historical city centre. The room was spacious and well equipped, furniture very standard. For breakfast there was decent choice. It was perfect for one night stay, for more time it could be too "standard".

The room was facing a depressing inside well, so basically there was no natural light and you couldn't really open the window.

10.0 / 10.0

Perfect

Location, facilities and restaurants

It was perfect

9.0 / 10.0

I enjoyed my stay, the staff were friendly, helpful and accommodating.

The reception team was great! Especially the gentleman I dealt with on the phone regarding the noise level above my room. Thank-you for offering us a different room. Sorry I didn’t get your name. I made a noise complaint on Sunday night around 10pm and he was lovely to deal with and made sure we had a restful night with sleep. The free drinks from the mini bar was a plus and the gym was great too.

The hotel hosted a Mykonos-themed event on Saturday night (26.08.23) with lively music and a much more lively and high spirited crowd. We were given prior notice about the event. However, the noise kept waking me up during the night, making my sleep restless. I am unsure if this is a regular occurrence on Saturdays. Apart from that, I have no complaints about my stay. Maybe the hotel can distribute ear plugs for their guests in the future.

9.0 / 10.0

Superb

Excellent hotel; good Value for money

5.0 / 10.0

We love Bern but not this hotel

Location is excellent. Bar is very nice

The room air conditioning was terrible. We know it was very hot, but they really should not advertise AC as it hardly worked. There was a huge party Saturday night. The party was away from our room, but hundreds of guests were in the bar area ALL NIGHT LONG. We finally had quiet at 5 AM

10.0 / 10.0

Loved the hotel & would recommend.

Close to bus station. Room big spacious. Nice bathroom. Strong water. Lovely balcony.

Breakfast variety is lacking.

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