The Oakes Hotel Overlooking the Falls





6.8Average
(7,772 Ratings)
"Nice room with two double beds . Everything was clean.
Staff were very friendly and helpful.
Location was great, close to Fallsview casino.
Great price. Will definitely stay here again."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, Pool and more
Located next door to Fallsview Casino, The Oakes Hotel features a spectacular observation lounge overlooking the Horseshoe Falls.
Golf course (within 2 mi)
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
6.8Average
(7,772 Ratings)
"Nice room with two double beds . Everything was clean.
Staff were very friendly and helpful.
Location was great, close to Fallsview casino.
Great price. Will definitely stay here again."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Location
No proper breakfast offered and the parking fee was ridiculously overpriced. The value paid was overpriced
7.0 / 10.0
The location
Rooms looks out dated
7.0 / 10.0
The falls were so pretty if you got a room on that side.
Quite a walk to and from the main strip.
1.0 / 10.0
Zonk
Zonk
8.0 / 10.0
Room was nice and large, clean. Jet tub was great, view amazing
For $400/night plus $50 for parking the parking lot and registration lot were ridiculous. Unplowed, unsalted. Had to honk to get maintenance vehicle out of the way of the driveway, then almost got stuck trying to pull in as was poorly maintained. Then almost slid back down the hill heading into the parking lot. No salt, sand, plowing.... barely parking spaces as the lot lines were completely covered in snow... no storm in almost a week *I live less then 2 hours away so understand canadian winters and this need attention
10.0 / 10.0
Nice room with two double beds . Everything was clean.
Staff were very friendly and helpful.
Location was great, close to Fallsview casino.
Great price. Will definitely stay here again.
Price to park car on site.
7.0 / 10.0
I love the layout of the room. The view, and the comfort of the bed.
It would be nice to have a bottle of water and parking that’s not $65 dollars.
1.0 / 10.0
Location
No water pressure and no hot water. Complained two times, no fix. Couldn’t take shower
1.0 / 10.0
nothing
room was dirty
ac didn’t work well
fan in the bathroom making terrible noise all the time
8.0 / 10.0
falls view and close to niagara Casino
I stayed there before, thought my room would have a tub, bigger washroom, instead of a shower and small washroom
1.0 / 10.0
We didn’t get a chance to stay at this hotel due to maintenance problems. the hotel then moved us further away. I chose this hotel due to where our dinner reservation was. Moving us further away was not ideal. Not to mention the fire alarm went off in the middle of the night. (2:45am). They moved us to the hilton hotel that’s connected to the cassino. the room was small and not worth the price. The alarm at night was the cherry on top to a pretty bad new year’s eve. The new hotel we got moved to also didn’t have parking included. Where as the hotel I booked did. It was $65 for one night. it was so bad. The underground parking they had was full and made us park 2 blocks away. horrible
5.0 / 10.0
Location
Parking too costly. Room is not cozy. Looks cheap. Thermostat not working. Washroom so old. Carpet smells. Entrance not attractive
10.0 / 10.0
Supportive and professional staff .
6.0 / 10.0
It was nice, excellent view but not what we went for. Furniture outdated old. Suite needs two tv’s only had one. Cable and available channels no so good. Expensive parking for paid guest. Wifi free excellent, speed excellent. Staff especially on checkout not good, checkout person didn’t seem to care how we are or if we enjoyed just checkout and leave. Enjoy seeing fireworks from window great view. No room service, no food, in room hot tub very nice but takes awhile to fill. Big problem no maid service wouldn’t stay more than 2 nights like that.
Parking , one tv in a suite, no room service, no food, free coffee was okay, vending machines expensive, no maid service this I really didn’t like.
8.0 / 10.0
Location and Fallsview
High parking cost. Had to park down the street for a more reasonable rate. Room should have glass glasses and or cups.
10.0 / 10.0
Everything the view was spectacular
Maybe the snack food was not the best service
5.0 / 10.0
We were close to amenities. Beds were comfortable.
Not very clean, walking outside to get to lobby, not be able to use the form of payment I wanted at time of check in, lighting was terrible, mirrors were blocked by fridge,
8.0 / 10.0
The employees were all very nice and helpful. The room was nice. Location was perfect
No breakfast at the location included In price
7.0 / 10.0
Location was great and staff was great
The bed was not comfortable and the room quite dated
8.0 / 10.0
View was excellent. We were very happy with the room. We loved the free coffee in the lobby. The room was upgraded since we have stayed here before.
Check-in time took quite a while. The line up was quite big. It'd be better if there was more staff to check people in. Parking was very overpriced. Elevators can take quite a while.
1.0 / 10.0
Friendly staff and great location...
They said they had free parking, but when I wanted to take my car out of the car park two days later, I paid $128 in parking fees
4.0 / 10.0
I only liked the location.
I didn't like the room. They put us in an adjacent building facing the parking lot and that looked like a motel. Old room, old bathroom, bad shower, bad bed... I didn't like anything about it. $250 for something horrible.
8.0 / 10.0
The location
The pool not opening until 9 as we wanted a swim before breakfast & thought the pool would have opened at 8
10.0 / 10.0
Oddy the hotel clerk was very friendly and helpful!! Lived the location and the amazing view!
2 Elevators were down
10.0 / 10.0
The staff was friendly amazing and helpful. The location was great, right in front of the falls.
I don't like that the booking.com ap didn't let me know there was an extra charge for parking.
2.0 / 10.0
View
The facility is very old. The room needs renovation immediately. The white light makes me feel I am in the hospital.
The room is less comfortable than my condo.
1.0 / 10.0
Well, I receive complimentary break fast due to issues in the room.
It says free free breakfast on the voucher when I go there it has a very limited option Everything you have to pay pay pay. I don’t like that.
3.0 / 10.0
The Hotel did not inform us earlier that our room was not available and they moved us to the Hilton Hotel. Poor communication
10.0 / 10.0
Everything in this property was top notch We got upgraded us to suite which is absolutely we will
Come
Back and more
Friends are coming as well:)
The parking which is $50.00 per night which i think is ridiculous without the tax so plan ahead $65.00 with tax or find a close parking that is $10.00 per day
2.0 / 10.0
The location was good.
The room was old, not updated, didn't seem fully cleaned, the toilet was loud and not stop running, half the lights didn't work, the sheets were rough and heavy and itchy, the ac unit appeared working but broken, very loud and continued to go even when turned off. The staff gave us a run around during check in, they were unorganized and had one staff saying one thing, while another told us something else and then they didn't know what they were doing either by the end. They somehow charged us on three different cards and made a simple situation very confusing and complicated.
1.0 / 10.0
There was a plumbing issue and you guys sent us to different hotel !
You could have cancelled and refunded our money back
3.0 / 10.0
We were moved to another hotel and reason they mentioned was unexpected maintenance at Oaks also it's more comformtable. We were not given an upgraded room , also charged for water which we didn't consume also outside parking is no good , when parked inside the charge came out of machine was 90CAD.
I don't mind paying any amount as long as we are told , also if there is any unexpected maintenance please cancel the booking so we can choose to stay wherever we want.
1.0 / 10.0
Nothing I liked about the hotel because we booked with oak hotel and they send us to the Hilton hotel and room was too bad in Hilton
The property was not worth the money because I book Oakes hotel and they booked me Hilton hotel it was a worst experience
1.0 / 10.0
The Oakes hotel called me one day before my reservation to tell me my room would not be available. They transferred me to the Hilton for a room with a worse view, the room smelled like feet and the bathroom lights were burnt out. For the price we paid I’m so disappointed at the Oakes hotel. So unprofessional and abysmal, our room was booked months in advance I’m so disappointed at the lack of care.
1.0 / 10.0
I booked the property for its location and views from the rooms. However two days before check in they called and canceled my reservation and said they were “under construction” and had to move our reservation to the Hilton up the road.
That they moved me to an entirely different hotel
10.0 / 10.0
Great location
10.0 / 10.0
Excellent view. Very nice room.
The "daily mandatory charge". Be aware when booking the room, DO NOT AGREE to this charge. All hotels at the falls charge this now. Goes straight to the owners. Our was an additional $33.49 per day! For what?
10.0 / 10.0
Great location. Clean
5.0 / 10.0
The location
No parking
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Oakes Hotel Overlooking the Falls. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Oakes Hotel Overlooking the Falls pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Oakes Hotel Overlooking the Falls?
We found 1 amenities for this rental. This includes , and golf course (within 2 mi).
