How does Vogo work?
Vogo unites hotels, short-term rentals, and RVs from leading booking sites so you can easily find the perfect place to stay. Select options are bookable directly on Vogo, while others are offered through our trusted partners. Vogo uses automation and AI to help travelers find the perfect stay. Vogo.com is VacationRenter’s rebranded website and is the same company travelers have come to love but under a new name.
Learn more about Vogo
How much does it cost to use Vogo?
Vogo is completely free to use. Our booking partners may include fees, which are always included in the pricing we display so there are no surprises. These fees are standard to our booking partners, Vogo does not charge any additional fees or modify the price in any way.
How can I report errors or bugs on the site?
Please Contact us to flag any errors or issues you find. We read every message and will do our best to squash whatever bugs you send our way.
How can I monitor the best deals with price alerts?
After signing up for a price alert you'll receive emails containing deals and newly available properties so that you can find the perfect stay for your upcoming trip. These emails may be sent daily, or as prices and availability change, until the check-in date of your alert. You can unsubscribe at any time using a link at the bottom of the price alerts emails, or if you have an account you can manage your price alert subscriptions on your account page.
To signup, simply search and turn on a price alert using the "Track prices" option on the page. In some instances on our site that button is labeled with a bell.
To signup, simply search and turn on a price alert using the "Track prices" option on the page. In some instances on our site that button is labeled with a bell.
Can I bring my dog?
Often, yes! When you search on Vogo you have the option to add the "Pet Friendly" filter that will show properties that allow for pets to stay with you.
There is an issue with the property I'm staying at, who can I talk to?
If you booked directly on Vogo you should have received a confirmation email from us and, possibly, a partner site with details on how to get support or modify your booking. If you're unable to find or did not receive that email, please check your spam folder. The booking information can also be found on your account page. Don’t have an account? You can create an account anytime to access them.
If you booked on another site, please reach out to the company with which you made your booking. Most provide 24/7 support.
If you booked on another site, please reach out to the company with which you made your booking. Most provide 24/7 support.
I didn't receive any confirmation of my booking. How can I get those details?
If you booked directly on Vogo you should have received a confirmation email from us and, possibly, a partner site with details on how to get support or modify your booking. If you're missing an email please check your spam folder. The booking information can also be found on your account page.
If you booked on another site after clicking a link from Vogo, please reach out to the site you made your booking on. Contact information for our partners is available here.
If you booked on another site after clicking a link from Vogo, please reach out to the site you made your booking on. Contact information for our partners is available here.
Where is my refund?
Refunds are processed by our booking partners and may take 1-2 weeks to appear in your account.
Do you offer trip insurance or damage waivers?
We do not directly offer ancillary services for bookings made on our site, but often these bookings can be supported by 3rd party insurance or damage waiver services. Bookings made on our partner sites may provide the option to include these services.
How can I get a receipt or invoice for my booking?
Documentation should have been sent to the provided email address shortly after booking. It is also available on your account page. If you did not receive this documentation and do not have an account, please confirm it is missing and request followup.
Why did you charge me?
Vogo processes payments through our booking partners and should not be appear on your credit card statement. Our partners will only charge you if you make a booking. If you booked on a partner site after visiting Vogo that partner would have processed your payment.
For more information or to contact the partner who charged you, please see our partner contact information here.
For more information or to contact the partner who charged you, please see our partner contact information here.
How can I delete my account with Vogo?
If you would like to delete your account, that option can be found on your account page. Deleting your account will remove access to your previous direct bookings, favorites, and price alerts.
How does Vogo use my information when I sign up for an account?
We use your information to provide the best travel experience possible on Vogo. With your consent we may also reach out to you via email about price alerts, trip inspiration, or other travel related content.
Can I list my property on Vogo?
Yes! List your property with any of our booking partners and we will feature it on our site within a couple of days. More details can be found on our listing page.