Sheraton Fallsview Hotel

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8.0Excellent
(4,165 Ratings)
"Upon arrival we were greeted by Tony, Valet Service....very friendly, welcoming and courteous.....his interaction set the perfect mood for our 2 day stay. Very comfortable rooms, exceptional service ..."
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8.0 / 10.0
Excellent(4,165 Ratings)

Hotel in Niagara Falls, NY

4-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, Pool and more

About this hotel

Connected to Casino Niagara and Fallsview Indoor Waterpark, this hotel features views of the Niagara Falls. It offers on-site dining, shopping, and spa treatments. The rooms boast a 37-inch flat-screen TV.

Amenities at Sheraton Fallsview Hotel

Business facilities
Golf course (within 2 mi)
Concierge services

Map of Niagara Falls, NY


Available Rooms

Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

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    Ratings and reviews

    8.0 / 10.0
    Excellent(4,165 Ratings)
    100% verified reviews
    5.0 / 10.0
    Moldy unclean
    Convient location, lots of food and activities in hotel
    Room wasn’t clean, was moldy, elevators were extremely backed up, over priced
    10.0 / 10.0
    The Best Hotel in Niagara Falls!!!
    Upon arrival we were greeted by Tony, Valet Service....very friendly, welcoming and courteous.....his interaction set the perfect mood for our 2 day stay. Very comfortable rooms, exceptional service and all amenities available. We had an amazing view of the falls from our room. We only stay here, it is our #1 hotel spot when in Niagara Falls Canada.....well done....see you in a few months.....
    When our trip was over.....lol
    1.0 / 10.0
    Terrible place to stay, a lot better options in Niagara
    The view of the falls was the only nice thing.
    Partying all around you all the time, not family friendly, unless your kids are almost adults. They’ve put random charges onto my Mastercard, that don’t add up to any of their fees (parking, waterpark, ect) and apparently they’re valet service damages cars and refuses to make amends with the guest. Don’t trust this place, there’s better places to stay that will treat you better.
    3.0 / 10.0
    Not impressed!
    The thing I liked most is the location of the hotel, everything is within walking distance.
    I was disappointed with the level of service that was provided: - The room and bathroom were not clean upon arrival. - The room was not cleaned at any point during my stay (3 nights, 4 days). - Checkout one hour past the regular time was denied; a fee plus tax was requested. - Parking fees was unreasonably high. - I was charged for extra occupancy, luckily I noticed it on the bill and asked for a refund (and received it).
    7.0 / 10.0
    Fair, busy/noisy but centrally located
    Spacious rooms and clean. Very close to Niagara Falls
    My room was allocated next to a function room, there was a party/function on and it was extremely noisy. Hotel should have warned guests beforehand . Very busy hotel, long waits to check in
    7.0 / 10.0
    It was okay
    Location
    Thermostat was not working first night was very hot in the room
    9.0 / 10.0
    It’s quiet , clean stay . I definitely will be back in the future
    It was clean . They upgraded our room free
    We got a Jacuzzi bathtub and it didn’t work. They never gave us the options to switch rooms
    10.0 / 10.0
    Really nice rooms and excellent location.
    The room was lovely. We booked an upper floor with a falls view. Pricier but worth it to us. Nice sitting area with fireplace. There’s a bar fridge, ice machines and communal microwave on odd numbered floors. I like that there are 4 real glasses in the room, not just disposable cups, which they had as well. Would like real mugs as well, not just disposable cups. Coffee for the machine was decent enough, would prefer a Keurig compatible machine. We always bring our own reusable Keurig cups and coffee just in case a room has them. Great location with the indoor connection to the Rainforest restaurant, Hardrock Cafe, there’s a whole arcade including bumper cars and even a little food court area a bit further away, but still inside connection. Connected to a water park but we didn’t use it. The lobby has a Starbucks, a bar and a huge gift shop, that also has bathing suits, even in January. Clifton Hill is right beside the hotel (best to access through doors to the outside beside the Rainforest Cafe) with all kinds of arcades, the Sky Wheel, go carting (indoor during the winter as well) and restaurants, nicer ones and fast food options. Loved the soaps, lotion and shampoo. Rooms were quiet, there was a hockey tournament on with parents and kids staying at the hotel. While we could hear them being noisy in the corridor once everyone was in their rooms I didn’t hear any noise from the other rooms.
    The pool on site is really small. Also no change rooms for the pool. Quite a number of years ago we stayed at the other hotel connected to this grouping and the pool was really a decent size and expected something similar. My daughter and friends were disappointed (15 and 16 year olds) but luckily they really enjoyed Clifton Hill. To be honest I would prefer the hotel not to bother offering a pool if this is all there is. We still loved the hotel but if someone is looking for a hotel with a good pool, this isn’t the option for them.

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at Sheraton Fallsview Hotel. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Sheraton Fallsview Hotel pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Sheraton Fallsview Hotel?

    We found 3 amenities for this rental. This includes business facilities, golf course (within 2 mi), and concierge services.


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