The Giacomo, an Ascend Collection Hotel

Top rated by guests
Property building
Property building
Lobby or reception
Lobby or reception
Bedroom
review stars
8.2Excellent
(741 Ratings)
"My favorite part about the property was the front desk staff whom I interacted with the most. I loved the plush decor and the location relative to the Falls and to everything else. And I particularly ..."
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8.2 / 10.0
Excellent(741 Ratings)

Hotel in Niagara Falls, NY

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This luxury boutique hotel is within an 8-minute walk of the Niagara Falls. The Giacomo features a 19th floor Skye View Room, full lounge, gym and modern rooms with free Wi-Fi.

Map of Niagara Falls, NY


Available Rooms

Things to know


Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

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    Ratings and reviews

    8.2 / 10.0
    Excellent(741 Ratings)
    100% verified reviews
    9.0 / 10.0
    Very Clean Room, Awesome Staff, Luxurious Breakfast
    The Giacomo is older, but that only adds to the charm. It was not sterile or generic like a Hyatt or Wyndam. All facilities were up to date and in excellent working order. The included breakfast was fantastic; scrambled eggs , bacon, sausage, French toast, pancakes, waffles, potatoes, biscuits, the usual cereals, toast, bagels, and gigantic! donuts. The staff was very welcoming, friendly and helpful. If they didn't have answers to our questions, they went out of their way to find answers. The top floor is a lounge (not a bar) with 360 views of the city and the Falls. Our room was very clean, well stocked with bottled water, coffee, tea, coffee maker, refrig, clock, USB outlets. The beds were quite comfortable. Room was large with plenty of space to move around. The bathroom was not heated and the heat in the room didn't really warm it enough. That is the reason I gave the place a 9 instead of a 10.
    Heat the bathroom a bit better or replace the heat lamp.
    9.0 / 10.0
    Overall it was a nice stay.
    The look. The interior and the room was decorated very nicely.
    The room’s thermostat would not go above 78 degrees and there was a very bad draft coming from the bathroom which made the room feel colder.
    10.0 / 10.0
    I loved it and will definitely be back.
    My favorite part about the property was the front desk staff whom I interacted with the most. I loved the plush decor and the location relative to the Falls and to everything else. And I particularly loved the top floor views.
    I didn’t like that the first night we stayed there was no bartender, but that was hardly the hotel’s fault. There was a crazy storm and it was the day after Christmas.
    10.0 / 10.0
    Will be back 100%
    Excellent location. Just few minutes from the Falls park. Has it’s own parking. There's a fine panoramic view loft on 19th floor which provides a beautiful view on the evening fireworks. There's a nice and cozy area in the lobby with a fireplace, comfortable chairs, bar and TV. A lot of stores and restaurants nearby. Good breakfast. Staff was friendly and supportive.
    -
    10.0 / 10.0
    It was like a Christmas, Hallmark movie. Those things you see in Christmas movies that you don’t think are “real” that’s
    We loved the decor, the furniture, the kitchen, the room in its entirety. Felt so cozy and the bed felt amazing. The whole vibe of the property was beautiful. Loved that we were close to other restaurants and attractions, specifically the Falls. The staff and house keeping was amazing and most importantly the manager, we appreciate him to the fullest!
    There was nothing to dislike.
    7.0 / 10.0
    Nice location. Friendly staff.
    Great location
    Some things are outdated such as televisions and other electronics.
    8.0 / 10.0
    Really nice, but cold In the room.
    We like the coffee at the lobby, the location was great for walking to the Niagara’s falls. The staff was really nice.
    The sounds of the bathrooms upstairs was annoying , and even though there was an air conditioner, the heater wasn’t working, so there was a lot of cold on fall and winter.
    8.0 / 10.0
    Enjoyed my time there with my husband
    Breakfast was not as good as past visit in 2021 but alright.
    Felt as if my room setup was different from my last stay and would have preferred to have a microwave in the room.

    FAQs

    Is parking included with this hotel?

    Parking is not specified as an available amenity at The Giacomo, an Ascend Collection Hotel. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is The Giacomo, an Ascend Collection Hotel pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"


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