Hotel in Niagara Falls, NY
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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About this hotel
Comfortable Accommodations
Amenities at SureStay Plus Hotel by Best Western Niagara Falls East
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Laundry services
Outdoor Cooking
Family friendly
Smoking allowed
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Niagara Falls, NY
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Jun 2026
The room was clean and pretty nice
Air conditioning was very noisy. I was forced to turn it off during the night.
7 / 10Good·Jun 2026
Enjoyed that it was easy and quick check in. The people were friendly.
The toilet was loose.
10 / 10Outstanding·Jun 2026
Great full breakfast
Nothing
5 / 10·Jun 2026
The first room that we were given had a lots of hair in our bed. We called the front desk for cleaning but they didn't reply. Then in the evening we tell them to change our room. The gave us a different room but the room was also uncleaned/unorganized. So we had to tell them again. At last in the 3rd attempt they gave us a clean room. The authority should check if their staffs are cleaning the room properly before giving them to the guests.
The rooms were uncleaned and the staffs need to be more responsible regarding their duty. In the breakfast they could have given chicken instead of pork as only a few portion of the people eat pork where if they had given chicken, it would serve all the guests.
$$$$
7.2Good
(869 Ratings)
"Great full breakfast"
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