Holiday Inn Express & Suites Niagara Falls by IHG





6.7Average
(567 Ratings)
"Very nice"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located within 6.5 miles of Rainbow Bridge and 7.4 miles of Niagara Falls Conference Center, Holiday Inn Express & Suites Niagara Falls by IHG provides rooms in Niagara Falls.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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6.7Average
(567 Ratings)
"Very nice"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Rooms and breakfast
10.0 / 10.0
Very nice
Close to every thing
10.0 / 10.0
Everything from the location, to the close parking, great showers, comfortable beds, fast elevators, kind staff
Paying for parking, seemed a little odd,
6.0 / 10.0
Not much
Location
5.0 / 10.0
The staff
Old building and facilities; noisy from renovations
7.0 / 10.0
Warm breakfast
Need raisins and pastries
2.0 / 10.0
The staff at breakfast was very friendly The food wasn’t anything out of the ordinary
I think you could’ve let me know that the pool was going to be under construction when I rented the room And then the added disappointment was the construction was in the next room
6.0 / 10.0
Breakfast was goid location was good city was...not so good
The literal only problem i had with my staybwas the fact that youbas a company had the AUDACITY to charge me a staying guest $30 for parking?!?!?!?!?! That is absolutely absurd do you charge your guests to use the pool when its open as well???? Speaking of it would have been nice to be informed about the closed pool BEFORE i rented this room. Everything else was ok
9.0 / 10.0
The breakfast hot, fresh, well prepared and satisfying.
8.0 / 10.0
The price was excellent. The water was hot, the beds were super comfy. Breakfast is the best in class. Staff is very nice
Side door left ajar overnight putting all of us at risk. Pot smoking on outdoor patio was disgusting and the smoke came thru the window left open at the top of the stairs. The properties being updated so I won’t speak about worn out surfaces. The ac unit was loud - too loud. No luggage rack! Sheets put in be so sleeper couldn’t pull sheets to chin. Get bigger sheets or shorter beds pool closed for renovations but price not modified to reflect that lost amenity
9.0 / 10.0
Breakfast was fantastic along with location to the falls
The furniture in the living area needs to be replaced. They are worn out and dirty.
4.0 / 10.0
Nothing special
Stinky and smelly rooms , dirty couches , everything smell so bad
7.0 / 10.0
how it was located
we had to pay the night for parking lot
10.0 / 10.0
Staff, especially front desk manager and staff, was very pleasant and addressed any concerns that arose during our trip
4.0 / 10.0
Convenient to major attractions, quiet, safe
My husband slipped getting into the shower, fell broke the toilet seat( he is 81 years old, no history of falls) so after the fact we noticed that there was no bat mat and the grab bar is located up in front of the shower by the faucet. Helping him up from the bloody wet floor I noticed how filthy it was under the sink and in the corners. And the phone in our room did not work to call the front desk. Number on phone was 106, we were in 310. Reported this in the morning, no bath mats available and no accessible rooms available. My husband took sink baths after this No towels available in pool area, bathroom in pool area closed and locked
9.0 / 10.0
Just a stop to see the falls
Didn’t stay long enough to critique
8.0 / 10.0
Clean, beds were very comfortable, close to Seneca casino , breakfast included
Although breakfast was included just didn’t taste the best however the dining staff was very nice and helpful
7.0 / 10.0
The beds were very comfortable
1.0 / 10.0
The room was small for a suite. and no sitting room.
Hotel lost power and still charged full price
1.0 / 10.0
Nothing
It’s smells very bad as we enter into the lobby
The rooms were just Ok, AC was keep cycling
Breakfast had few non working … no options for vegetarians
2.0 / 10.0
The bed, the only that was good
The room smell wet, it was dark and the lights didn’t work, the carpet looks old and no clean, under the bed I found stuff the other people, it don’t have a real shower, there wasn’t have a shower soap. To expensive for the experience
8.0 / 10.0
Friendliness
The variety and quality of food
7.0 / 10.0
The location pool breakfast the bedroom
The parking was not free and wifi doesn’t work well
4.0 / 10.0
Staff was very friendly and efficient. Nice breakfast selection and very well stocked and kept very neat.
Our bathroom floor was dirty. Shower leaked all over the floor.
10.0 / 10.0
Clean convenient location to Niagara Falls. Breakfast was included. Room was clean.
Tub was very slippery and toilet was very low.
8.0 / 10.0
Close to good restaurants and shopping. The hotel’s best point was the excellent breakfast.
10.0 / 10.0
Clean not too busy everything well stocked
Zero
1.0 / 10.0
Terrible. My son wouldn’t even eat the breakfast. There was a person using the key card to try and get in my room at 4:30am. Wouldn’t leave. Muriel people just having sex all around. No consideration! Even after knocking on the wall. Dirty. I asked for more towels was only given two each day for a room of 4 people. My hair dryer was inoperable.
Breakfast, pool was dirty, couldn’t/didn’t get more towels on request. Room wasn’t clean. Plowed me in!
9.0 / 10.0
the staff was amazing.
furniture peeling and a bit old
8.0 / 10.0
Close to Canadian border, shopping and restaurants, free breakfast to fuel up before hard day shopping.
In the rooms the bathrooms could use an extra five minutes of cleaning. Corners and base of toilet were kind of disgusting
3.0 / 10.0
Reception
Dirty and the room staff to old
9.0 / 10.0
Nice place clean, friendly people, good breakfast .
I wish they had a shutter bus to take us to Niagara falls.
8.0 / 10.0
The breakfast exceeded our expectation, because we had a variety of items to choose from. However, adding grits to the menu would be nice.
I didn't like the fact that the carpet had stains and it seemed like it was not vacuumed.
1.0 / 10.0
clerks
place is a dump and falling apart.
9.0 / 10.0
Staff was very friendly and service was wonderful over our nights stay.
9.0 / 10.0
Very convenient location and enjoy the simple breakfast
Nothing
8.0 / 10.0
The location and the room
No comments, all was great
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express & Suites Niagara Falls by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express & Suites Niagara Falls by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites Niagara Falls by IHG?
We found 1 amenities for this rental. This includes , and business facilities.
