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The Giacomo, an Ascend Collection Hotel

Top rated by guests

Lobby

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down comforters, pillowtop beds, individually decorated

Shower, designer toiletries, hair dryer, bathrobes

8.6Excellent

(1,000 Ratings)

"Ladies at the funny desk were amazing and professional. Very pleasant. The room exceeded my expectations"

Ashley

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(1,000 Ratings)

Hotel in Niagara Falls, NY

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Art Deco hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
The Giacomo, an Ascend Collection Hotel offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at The Giacomo, an Ascend Collection Hotel

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Map of Niagara Falls, NY

city location on map

Nearby attractions

Fallsview Tourist Area

Horseshoe Falls

Cave of the Winds

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.6Excellent

(1,000 Ratings)

"Ladies at the funny desk were amazing and professional. Very pleasant. The room exceeded my expectations"

Ashley

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(1,000 Ratings)

Hotel in Niagara Falls, NY

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Niagara Falls, NY

city location on map

Nearby attractions

Fallsview Tourist Area

Horseshoe Falls

Cave of the Winds

Available Rooms

About this hotel

Art Deco hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
The Giacomo, an Ascend Collection Hotel offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Wheelchair accessible

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.6 / 10.0

Excellent(1,000 Ratings)

5.0 / 10.0

Hotel room was ok. Location was great. Service was excellent.

5.0 / 10.0

Outstanding service, breakfast, staff, snacks, and hot beverages. Wouldn’t stay anywhere else in the Buffalo, Niagra Falls area!

5.0 / 10.0

The staff were friendly and very welcoming at all times. The room was absolutely amazing clean and very well prepared as my husband had asked as it was our honeymoon.

5.0 / 10.0

Good

3.0 / 10.0

the room was advertised as having a 2 person whirlpool. it was way too small for 2 adults

3.0 / 10.0

The staff was SO KIND and helpful. The hotel is just VERY OLD. It could have had a deep cleaning. I was attracted to the hotel for the old vibes but there was just a lot of things that were very dirty it stained.

5.0 / 10.0

What a neat historical hotel! The hotel was beautiful and the staff was extremely friendly and helpful. Our room was very cozy and very well furnished. We really enjoyed the extra sitting area in the evening. The breakfast was very good too! Really appreciated the free coffee and cookies available in the entry and the bar was super nice. Probably the best part of this hotel was the great location! Right down the street from The Niagara State Park! The staff told us we could go up to the very top floor and view the fireworks they did over the Falls every night too! That was a great way to view them! The area around the hotel had several restaurants and the parking was in a secure gated lot right across the street. If your going to the park, this is definitely the hotel to stay in!

5.0 / 10.0

Our experience was better than we hoped for. It was perfect for my cousin's 70th birthday

3.0 / 10.0

Decent place. Old, out of date, room needed minor repairs, blow dryer did not work.

3.0 / 10.0

It's equivalent to the Holiday Inn Express. Tje pictures make it look much more elegant than it is. The breakfast was continental, with powered eggs and sausage pucks in warmers. Very disappointed. Should have just booked with one of the nearby hotels and saved the $80, gotten a good breakfast elsewhere.

5.0 / 10.0

Pretty much standard breakfast fare, but very adequate. Only things I noticed which need addressed: 1. Carpeting in room is worn nd looking shabby around doorways. 2. Large, tiled shower. However, floor was slippery and there was no rubber mat or grab bars. Any elderly person, of someone with balance issues could easily fall. 3. Shower pressure could be improved.

1.0 / 10.0

Attitude from desk staff during check in. Not as clean as expected. No place to park for loading and unloading. Parking across the street was inconvenient.

4.0 / 10.0

It seemed there was a leak from the hot tub into the room below as I had staff knock on my room door about 20 mins after I emptied the hot tub / jacuzzi. I was asked if I had used the hand held shower head which is part of the jacuzzi unit which I hadn’t nor had I spilt any water on the floor other than a small amount that may have come off my body when drying off beyond the towel I had in the floor. I did not use the hot tub:jacuzzi on the second night for this reason as I was doubtful about the plumbing working correctly should I empty it after use.

5.0 / 10.0

Nice cool room perfect for sleeping. Also, we could see the nightly fireworks from the comfort of the room.

5.0 / 10.0

Excellent service, management is very good. Location is very close. Can see light and fireworks at night from 19th floor

5.0 / 10.0

The hotel was very historical in feel, the staff was very generous pleasant and helpful. We had a minor issue upon arrival but they managed to resolve the situation with elegance and upgraded our room to a beautiful suite free of charge which was totally awesome. If we are ever back in the Niagara area we will definitely be staying there again. Also it is literally a 5 minute walk to the Niagara Falls state park and if you want to go to the casino it’s a short 5 min walk there also.

10.0 / 10.0

Ladies at the funny desk were amazing and professional. Very pleasant. The room exceeded my expectations

10.0 / 10.0

Excellent!!!

10.0 / 10.0

Very close to Niagara falls. Excellent room decor and plenty of windows to let the sunlight in. Definitely will go back for the next visit.

10.0 / 10.0

Lovely property and within walking distance of Niagara falls. Staff are very helpful.

10.0 / 10.0

The hotel itself if great. The viewing room was a little dirty and the bar had fruit flies flying around. But i would definitely be back.

10.0 / 10.0

Was easy to check in the staff was great and helpful

10.0 / 10.0

Overall excellent experience for the price! Our hot tub water was our only complaint as it took over and hour and a half to fill the tub and it also leaked water all over the floor from a bad faucet seal. Otherwise the room was impressive and romantic. The dining area and bar downstairs was a nice touch.

10.0 / 10.0

The whole experience was lovely. The breakfast was very good. Kudos to all the staff.

5.0 / 10.0

Great location close to falls, parks, and restaurants. Fun bartender who makes some wonderfully mean martinis. Loved the architecture and eclectic atmosphere.

10.0 / 10.0

Love the decor and easy to walk places.

10.0 / 10.0

The room was spacious and clean and nicely decorated. The staff was friendly. The breakfast was very good. The location was very convenient to everything. The parking was secure and gated.

10.0 / 10.0

Great customer service!

10.0 / 10.0

The room was very nice, the bed was comfortable. We saw the fireworks from the falls from our room & the upstairs skyview room as well. The staff was great, very friendly & accommodating. We liked the lounge & Felix, the bartender was fantastic. Breakfast was always hot & fresh.

10.0 / 10.0

We enjoyed our stay at The Giacomo. The staff was very welcoming, super friendly, and helpful. The location was perfect. We were able to walk and enjoy Niagara Falls easily. The free breakfast was great as well. As for the property, a few updates are needed, ie, microwaves in the rooms, more lighting, and easier access to the viewing room. Overall, we had a great experience and would definitely stay there again.

10.0 / 10.0

Charming property in an excellent location with beautiful rooms and warm, friendly staff. Highly recommend!

4.0 / 10.0

The stay was amazing. The only issue I had was that the room was dusty and gave me allergies but overall great rooms and great complimentary breakfast.

4.0 / 10.0

Good room size, location is close to the falls - rest all is terrible. Dirty furniture in the room, really dates drapes and curtains, parking lot is across the street and reminds you of dodgy parking lots around sports stadiums. Con webbed entrance gates and entry pads. Bed won’t be made if you leave something innocuous as a dress behind on it. Staff quite defensive and unable to help when you bring these items to their attention.

5.0 / 10.0

Wonderful place to stay. Front desk staff was amazing. Hotel was very clean. We even saw fireworks over niagara falls from the 19th floor observation area! Only thing is that our bed was higher at the feet so it wasn't the most restful sleep, kinda felt like the bed was eating me.

8.0 / 10.0

Overall was a good experience. Staff was great! Breakfast was great!.. For whatever reason there was a fan in the ceiling AC unit making God awful noise only at night.. so didn't sleep the best.

8.0 / 10.0

The staff is amazing!!! The hotel nice, room smaller then expected, area not great.

10.0 / 10.0

The property was great! The pictures do not do it justice! Was amazing. The staff were so helpful. Loved the little snacks each night in the lobby!

10.0 / 10.0

everything was fine except the noise from the water pipes traversing the room

10.0 / 10.0

Charming staff and unique decor that compliments the art deco vibe of this 1929’s building. Highly recommend to those tired of standard, boring hotel rooms. Breakfast was on point as well.

10.0 / 10.0

Literally such a beautiful place to stay! We were able to get a view, for the side of the falls. There were fireworks every night. It was stunning. Staff at the hotel were extremely polite and friendly. Parking was extremely convenient in a gated lot across the street. Very convenient walking distance to meals, the falls, and other shops in the area, no need to drive anywhere local! Highly recommend this luxury stay! 10/10 for us!

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