Sterling Inn & Spa
Top rated by guests





9.1Outstanding
(2,470 Ratings)
"Free breakfast, large rooms, pricing was cheaper than other hotels"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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This hotel is located less than one mile from the Maid of the Mist Niagara Falls boat tour. It features a full service spa and free Wi-Fi in the rooms.
Business facilities
Concierge services
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Top rated by guests
9.1Outstanding
(2,470 Ratings)
"Free breakfast, large rooms, pricing was cheaper than other hotels"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
We were upgraded to a room with a heart tub for no additional cost
We could hear a child crying
10.0 / 10.0
Free breakfast, large rooms, pricing was cheaper than other hotels
10.0 / 10.0
We recently spent two nights in Niagara Falls with my spouse of 32 years, who is battling terminal cancer. Knowing our time together on this earth is limited, we wanted to take a small, meaningful getaway. We chose to celebrate Valentine’s Day a little early and stayed at Sterling Inn & Spa.
It was truly one of the best experiences we have ever had. The room was incredible, the staff were remarkable, and every detail made our stay feel special and comforting during such a tender time in our lives.
We have already recommended the Inn to our family and friends. Thank you for giving us such a beautiful memory when we needed it most. Room 107 will forever hold a special place in our hearts. Darren & Brian
Nothing staff are incredible
10.0 / 10.0
I loved my room- I was upgraded to a King suite and it was so roomy, yet comfy. Breakfast was included and it was promptly delivered to my room at the time chosen. I had to be out early, so I appreciated that 7am was an option. It was tasty, had lots of variety and options for whatever I woke up feeling like.
The bathroom was spacious and well stocked.
8.0 / 10.0
Location was suitable for any activity in town. The breakfast was amazing - lots of food and served in the room. The steam shower worked well and was a bonus. Rooms were large and stocked with plenty of amenities.
Not all information about check in (large damage deposit) was provided. It was noted by the staff that sometimes third party providers don’t post all information.
8.0 / 10.0
room very large clean, the nicks on furniture, touch up program could eliminate this.
fireplace - post a note or card sharing how to turn-on hunting for a small black on black slide switch- i called front desk to ask.
daily clean-up and refresh bed made wonderful to find when you return ed of day.
bath amenities generous - a female guests would be delighted with cosmetic removal pads.
breakfast each day wow, french press oj +++ delivered on time each day
9.0 / 10.0
I love this property. The rooms are spacious and very clean.
We found our bed very hard. However this is our 6th stay at this hotel and a hard bed is not always the case. It might have been this particular room.
10.0 / 10.0
We absolutely loved the location. The staff were so welcoming and kind. They complimentary upgraded our room to a jacuzzi suite. It was a wonderful surprise and now I don't think we would book anything less. We even added an extra day because it was so great.
The restaurant downstairs was also exceptional.
The bed is like sleeping on a slab. It is a very hard mattress.
10.0 / 10.0
Welcoming, warm with huge comfortable rooms
8.0 / 10.0
Very beautiful and relaxing
We stayed in a room with a noisy vent which we couldn’t sleep
7.0 / 10.0
This is not a boutique hotel as such. It is a comfortable hotel with nearly no service, apart from breakfast… only served in the room.
10.0 / 10.0
Great location. Hidden gem. Breakfast in bed was the icing on the cake!
Steam shower was difficult to operate.
10.0 / 10.0
Everything,
Everybody is so helpful and into it. My wife’s birthday here was just a pleasure:)
9.0 / 10.0
Everything about our stay was great. We would book the Sterling Inn & Spa again.
I personally would like to be able to adjust the lighting in the room to be a little brighter when needed.
10.0 / 10.0
Closeby Clifton Hill where all the excitement is
No complaints about the property ,that’s why we are regular clients with them .
8.0 / 10.0
The location of the inn and the concept of serving breakfast to guests in their various rooms.
The caution deposit,felt it should vary with the number of days/nights guests puts up in the inn.
10.0 / 10.0
The Sterling Inn is absolutely top notch- from front desk personnel, to the wonderful room attendants, the cleanliness of the rooms, the delicious breakfast in bed and the genuinely cozy, peaceful hotel itself.
In a market (Niagara) that gouges visitors with ridiculous pricing and parking fees~ The Sterling Inn is an absolute oasis, and just slightly off the beaten path.
This is our second visit to the Sterling Inn, and certainly will not be our last.
Thank you to all staff, and management, please don’t change your charm Sterling : )
I have zero criticism, and I am notoriously picky.
9.0 / 10.0
The room are very nice. The restaurant amazing
Nothing
6.0 / 10.0
The room was very nice and the spa was the best. Breakfast was not to my expectation.
Breakfast
9.0 / 10.0
Very nice low rise hotel , staff excellent from check in to check out , nice big room with a steam shower
Plastic cups not glassware
Tv was a nightmare to figure out the remote
No recycle bin for cans and bottles
10.0 / 10.0
Location, cleanliness, hospitality and room
Everything was great no complaints
8.0 / 10.0
Located near all the restaurants/shops. Very big room. Breakfast-in-Bed is quite tasty. Friendly Staff. Steam Shower is quite interesting.
The view from our room is just the parking lot, so nothing much to see.
8.0 / 10.0
The croissants were melt in your mouth good. The French press coffee was good as well. The steam in the shower was great.
Too late to order massages. The bed was not comfortable.
10.0 / 10.0
The room was set a the perfect temperature and no sound of the heating system! The decor, seating areas really nice! Good upkeep of the property! The staff were exceptional and the breakfast was superb!
10.0 / 10.0
The Sterling Inn & spa provided the perfect romantic atmosphere to celebrate our wedding anniversary. Our suite was spacious, clean and quiet. The king size bed was comfortable and the gas fireplace added to the ambiance. The bed was beautifully decorated with rose petals, tea lights and swan towels.
The bathroom was over the top with a beautiful glass sink, spa style shower and jet tub. Our compliments to the inn for providing luxurious amenities such as robes, slippers, and even a bath bomb. The Inn has ample parking. It's within walking distance to Clifton Hill and the falls.
A kitchenette would have been a definite bonus. The suite had a wet bar but no microwave.
9.0 / 10.0
Room was large
The in room breakfast. Options was limited
9.0 / 10.0
Breakfast was great. Large room. Walking distance
Noisy people walking above us woke us up late at night and early in the morning.
10.0 / 10.0
Great location, very clean
NA
9.0 / 10.0
Rooms were very spacious and clean. Staff was very friendly. Restaurant was very good.
I guess the fact that you had to pay for parking, but that’s everywhere I guess now.
9.0 / 10.0
Huge rooms, steam shower was 100% worth it, firm bed (great for my back), water/coffee bar at entrance is a nice touch, great restaurant and spa on site
Off the beaten path, pulled up and drug addicts were the first thing we encountered at the entrance, no view (kept shades closed entire time)
10.0 / 10.0
Central location, value & massive room
That we had to leave
9.0 / 10.0
We loved our stay at the Sterling Inn and Spa! The room was so perfect for our romantic honeymoon. The fireplace, the steam shower, the jacuzzi, the bed with the rose petals and tea light candles. My husband and I loved the location as well. It was close enough to walk to Clifton Hill but far enough to enjoy the quietness! Everyone was so accommodating the staff and people at the front desk. We will be back!
N/A
10.0 / 10.0
The rooms exceeded our expectations as to size and they also included a fireplace, robes and sandals and a steam shower which I really enjoyed.
I like it all although since it is a resort type property there was an $18 parking charge. It is within walking distance of the falls so I did not have to move to a closer parking lot to access the falls.
7.0 / 10.0
Loved the size of the rooms , clean , friendly staff, accessible location
Beds not comfortable too soft. Air conditioner was difficult to hold temp
Price was very high
Sliding windows between room and bathroom did not offer much privacy - awkward !
Included breakfast was not great , for the price I would have expected a full breakfast
10.0 / 10.0
I absolutely loved my stay at the Sterling Inn & Spa! The room was spotless, and the bed was unbelievably comfortable — I had one of the best nights of sleep ever. Breakfast in bed was such a nice touch and made the morning feel extra special. The whole experience was relaxing from start to finish. I can’t wait to come back!
N/A
10.0 / 10.0
The staff, the spacious rooms, the attention to detail. The spa was excellent!
There wasn’t anything we didn’t like! The shower in room 105 did leak out of the shower door; seems to need a new seal, but this did not affect the quality of the room or our stay.
10.0 / 10.0
The room was fabulous. Lots of space. Husband could watch tv in the other room! The bed was very comfortable and the breakfasts were delicious. It was quiet at night so we both slept well, yet close enough to walk easily to the falls and the restaurants.
9.0 / 10.0
This is my second stay, both times I was pleasantly surprised by the large room and the jacuzzi tub. The king bed is very comfortable and the breakfast is lovely. I love the fact that there is no tired carpeting but rather a clean laminate floor. The location is great for those visiting Clifton Hill and the falls.
I don't like being on the ground floor as this does not allow for much of a view but this was expected since the motel is not a high rise. Some proper mugs/glasses would also be good. The plastic seems wasteful and not appropriate for enjoying Niagara's wines!
9.0 / 10.0
Julia at check in was exceptional. She helped me from the moment I entered the foyer, as she had her eye on everything and how to make the stay optimal. I was early, Julia was able to find me an upgraded room with whirlpool. The room made all the difference in my stay and encouraged me to return. I had almost cancelled when plans changed a bit.
Nothing. Didn’t have an opportunity to see the spa. Breakfast good and all staff, including gentleman in front desk on departure, most helpful.
10.0 / 10.0
The location was excellent. The rooms were clean . The jacuzzi tub and steam shower were fabulous.
Stayed in a lot of hotels. Never had a breakfast like this. Love the complimentary water in the room. And option to buy beer in room.
I couldn't find anything that I didn't like about my stay.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sterling Inn & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sterling Inn & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sterling Inn & Spa?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
