Niagara Fallsview Hotel
Most favorited





7.7Good
(3,938 Ratings)
"Was convenient. Great location. Spacious room. Nice bathroom. Beds were comfortable. Front desk staff was amazing."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Top-tier experienceA high end property in this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
With a prime location overlooking breathtaking Horseshoe Falls and within walking distance of world-famous Niagara Falls, this hotel offers warm hospitality, and exceptional services, sure to please all travelers.
Business facilities
Golf course (within 2 mi)
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Most favorited
7.7Good
(3,938 Ratings)
"Was convenient. Great location. Spacious room. Nice bathroom. Beds were comfortable. Front desk staff was amazing."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Was convenient. Great location. Spacious room. Nice bathroom. Beds were comfortable. Front desk staff was amazing.
Elevators were a bit slow.
10.0 / 10.0
Proximity to Convention Centre
8.0 / 10.0
Room was clean and quiet. Bed was comfort.
Couldn’t get the heat to turn on. Pillows were awful.
1.0 / 10.0
Location
Upon booking, we specifically requested a Fallsview room and later received confirmation that this request would be accommodated. However, upon check-in, the room provided did not match what was confirmed to us.
We are very disappointed, as we relied on that assurance when finalizing our reservation. We hope you can review this situation and improve how confirmed requests are handled in the future.
7.0 / 10.0
The hotel didn't provide a breakfast which would have been nice, however Turtle Jacks which is located on the premises has a great kitchen and staff.
Winter parking was a hassle as there is no inside parking; there were attendants who were very helpful.
10.0 / 10.0
That it’s walking distance to anything we need
I didn’t like how we were there for 3 nights and no offer to clean our room
Also there was too much chlorine in the pool burned my eyes and damaged my bathing suit
10.0 / 10.0
It was a birthday trip for my 6 year old and we got the bi-level room. I have to say it was one of the best times :) my son had a blast it was his 1st trip and hotel stay.
He loved that he got his own room but wanted to stay in the pool haha.
The tub on the top floor didnt work (filled up but no jets worked)
8.0 / 10.0
Parking on site. Clean. Excellent staff
There was an odour in the room The fact that pets were allowed. As there was barking on our floor. Should be a separate section for people that want to bring their pets
7.0 / 10.0
Turtle Jacks. Waitress 11 out of 10. Breakfast good. Well priced. Bedsheets clean. Washroom clean. Parking easy.
We were happy.
3.0 / 10.0
Dog friendly and location
We were looking forward to and payed extra for a view of the falls and could barely see out the windows they were so dirty. I have been to many hotels in that same area and never experienced sure poor visibility. Also we were looking for to and paid extra for special features like the pool and it was not in service. When staff were asked about both things it was passed off as being normal no offer to upgrade or wave our dog fee or anything.
5.0 / 10.0
It needs renovation the pillows were horrible the washrooms are outdated
The washrooms toilets are very outdated
5.0 / 10.0
Too expensive
Price
10.0 / 10.0
Everything was good
Pay for parking!! Really
3.0 / 10.0
I loved the view it was literally beautiful I got the corner falls view suite
It smelled very old in the room like an old car we had to call for staff to spray it was very outdated it was no parking and we had to park really far in a sketchy parking lot. My hot tub was dirty also
9.0 / 10.0
There are so many choices of hotels in Niagara and not all descriptions are clear whether a falls view is included. This makes it tricky to really understand what view you will have.
So, I chose a room with no view based on cost and that we would be out and about most of the day and would see the falls from many angles (I was also travelling for 8 weeks so costs had to be weighed against other opportunities).
On arrival we were upgraded complimentary. We received a lower-level floor with partial view of the falls and it was greatly appreciated. The two days we were there were cloudy, rainy and misty and the view wasn't clear (so in hindsight I'm happy we didn't pay extra for a view).
But it's all about luck and timing.....
The location of this hotel is slightly out of the way, but not anything to stress about. The bus does stop outside, I think every 20-30 minutes. But it's walkable down to the falls and then you either walk or take the Wego Bus.
The room was large enough with two double beds and room for us to leave two large suitcases open and still be able to walk around easily. The beds were comfortable.
The bathroom and shower were great.
There was a coffee maker in the room (yay).
But to be honest we didn't spend much time in the room!!
Staff were lovely.
I think my decision to stay at the same hotel would be based on cost at the time of booking. There's so much choice. But if a friend told me they'd booked a room for us at this hotel, I wouldn't be unhappy.
Nothing. I was happy with our stay.
8.0 / 10.0
We ate all meals except one at Turtle Jack's located the hotel.
9.0 / 10.0
Very comfortable and welcoming
Everything was perfect
6.0 / 10.0
They are pet friendly so there was no issues travelling with our dog. The room was spacious and clean for sure.
I booked an Executive room thinking that it was going to be a very nice room but everything is outdated and not very nice looking... I insist the room was very clean but definitely very run down. We also got a ground floor room in a hotel by the name of "Niagara FallsVIEW"... they should call it Parking Lot View Hotel! Oh... we also had to pay additional parking lot fees to park in the hotel we were staying! And the vending machines do not offer any diet/sugar free products, I went through the 3 they have in the building and nothing. Hotel very expensive for what they offer.
8.0 / 10.0
Under management of Radisson parking was included
Extra now
The holiday inn ended up a better deal after paying for parking and it is in a better location
1.0 / 10.0
Worst hotel ever staff were absolutely rude main desk guy Freddy was completely rude and most disrespectful person ever. Will never stay here again even if the room was free
Staff and distance
10.0 / 10.0
Everything
Nothing
8.0 / 10.0
They upgraded our room so we could see the falls.
I thought I was staying at Fallsview Casino. We were not. Advertising is deceptive. All the properties are Fallsview something.
8.0 / 10.0
The staff was amazing
Dirty
No lights in the bathroom
7.0 / 10.0
The staff was very friendly.
Convenient to the bus system.
The view was OK, could kind of see the falls, but unless you had one of the more southerly rooms you would see much.
The walls of the rooms are paper thin.
The sink in the room was cracked.
The soap melted into mush after the first use.
Restaurant was ok, staff was great, but the food was mediocre.
2.0 / 10.0
Location for the most part
It had bed bugs and not very clean, not enough amenities in the room
7.0 / 10.0
The staff was nice and everything seemed clean
The bed was very comfortable
It was expensive for what it was.
There were no tv channels worth bothering with when we were too tired from sightseeing and wanted to chill
The toilet paper dispensers were out of reach when sitting
The room was extremely dark, there was a switch that didn't do anything
9.0 / 10.0
When we arrive as requested early check in was ready. We were there to celebrate a birthday and upon arrival we found out the Misty Country concert was on and we’re given complimentary tickets which was a wonderful bonus.
On check out the next morning the same lady was on front desk and greeted us by name with a big smile, which was very impressive since the hotel was full.
I like everything, and our river view was also a partial view of the Canadian falls and an excellent view of the fireworks
3.0 / 10.0
I liked the convenience of the hotel location.
For the price I’m paying I would like a clean and comfortable room. The room had a very stinky smell and was very dirty. The bed was also very uncomfortable and we all got no sleep as people were knocking on our door all night at 2-3am.
10.0 / 10.0
Niagara Fallsview truly exceeded all standards by going above and beyond the expectations. From the professionalism of their staff members to their genuine efforts to provide us with a memorable stay, we will unquestionably be returning!
8.0 / 10.0
I liked that the property was cleaned daily. Great location. walking distance to every thing. Lots of restaurants to choose from. Amazing view of the niagara falls. I had the 15th floor and the view was spectacular. Very quiet almost no noise. Workers were very attentive and nice.
Never used the pool. It was only 3 feet.
8.0 / 10.0
I liked the location, cleanliness of room.
Paying for parking
7.0 / 10.0
Nice view of Horseshoe Falls from the guest room we booked. Housekeeping did a great job every day. All the staff members were professional & courteous. On site restaurant was convenient & service was very good. Parking lot well maintained. Public areas of building updated & well maintained.
Jacuzzi tub was rusty/stained all around jets, didn’t look sanitary to use. Window treatment fell off when attempting to close. Multiple instances of black spots on caulk around windows. Caulk/grout in shower needed attention. Wall air conditioner unit was loud & struggled to cool the room. Refrigerator door dented. 3 of 4 pillows were flat & uncomfortable. Dark scuffs on entryway to bedroom ceiling needs painted. Run in carpet fabric at bathroom area. On premises handicapped parking too expensive. Complimentary parking would have been appreciated since there are no included meal options or discounts offered at the on site restaurant.
10.0 / 10.0
everyone was absolutely amazing
nothing
10.0 / 10.0
Clean!
10.0 / 10.0
Perfect location. Large room. Very welcoming staff.
5.0 / 10.0
our room
- right blind in room did not close, therefore very bright early in the morning, 06:30am.
- plug for jetted tub not the right one. Water continuously leaked out, and had to keep adding water.
- Night table on left side of bed to far away, couldn’t reach it, unless I rolled over and partially was out of bed.
- Plug of lamp on same night table ran around the corner, through legs of chair of desk.
Had to unplug lamp just to use desk.
6.0 / 10.0
Staff were friendly
Parking on site was full and we had to park down the street for an additional fee which was not in the description when booking as a possibility.
5.0 / 10.0
The accommodations were run down and felt like many people slept in the bed before me. The pillows were discussing. The pullout couch was dirty and unusable not to mention the stain of the mattress. The new shower was amazing and if it wasn’t for that we might have left.
Update everything to match the showers!!!!
8.0 / 10.0
It’s very much centralised location. We used taxi all the times from different locations. It never cost us more than $12
After a tiring day , We were expecting a hot tub that they didn’t have
8.0 / 10.0
Loved the location, staff was pleasant! Mattress was very comfortable and the view of the falls from the windows was great! AC worked well and we liked the jacuzzi tub. You’re right next to everything you want to go see, a short to medium walk to just about any main area of Niagara. Liked the security with the locked main doors at night (can use your key card to get in)
We enjoyed our stay but a few notes that could be improved on:
-we liked the jacuzzi but unfortunately we realized when we turned the jets on it was dirty and hadn’t been flushed out, black hairs were popping up in the water and we are both blonde…
-there are standard pillows on the king size beds. No big deal, they were comfortable! But definitely would’ve been better with the appropriate size pillows to the bed
-the televisions only have cable, there is no ability to log into your streaming apps (such as a smart tv) and watch what you want, or even pay per view, it was all dependent on the stuff on cable
-parking was a very high fee of $30 per night in the offsite area and $45 in the on site area. Was a little surprised
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Niagara Fallsview Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Niagara Fallsview Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Niagara Fallsview Hotel?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
