Comfort Hotel





7.3Good
(2,739 Ratings)
"The staffs was very friendly and it has everything that I need in the room. The breakfast was simple but it was really good."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
The Comfort Hotel is located in the Gateway of Niagara Falls! minutes from downtown and within walking distance of local attractions such as Fallsview Casino and Clifton Hill’s World Famous Street of Fun.
Business facilities
Concierge services
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7.3Good
(2,739 Ratings)
"The staffs was very friendly and it has everything that I need in the room. The breakfast was simple but it was really good."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Buffet staff were excellent
Great variety and quantity of food
Kids running in halls knocking on doors yelling
3.0 / 10.0
It was easy to get in and out of and close to amenities.
It seemed like someone slapped lipstick on a pig. Our flooring in the bathroom was coming up and the room was really small. We had cancelled another hotel that was cheaper and would have been better for this hotel and we wish we hadn’t.
9.0 / 10.0
Clean and good price
Everything ok
8.0 / 10.0
The place is waiting 20 minutes walk to the falls. The pool is nice and clean. The room was decent size and it is a bonus that we were a le to bring our dog with us
The breakfast menu was ok however it could be better
3.0 / 10.0
Location
The bed sheets and the towels were dirty, lots of hair everywhere. The parking is atrocious, $20 to park then they had us parking on a fire exit on the street in the back. I’m sorry but I shouldn’t have to pay for parking on the street and have to worry about getting ticketed if something happens. Along with there were no batteries in the remote, the direction of where to park was little to none.
10.0 / 10.0
The staffs was very friendly and it has everything that I need in the room. The breakfast was simple but it was really good.
10.0 / 10.0
Clean and close to amenities
Parking fee
4.0 / 10.0
The breakfast was very good
The beds.
8.0 / 10.0
The room was spacious, very clean and the shower was very good. Service was very fast. There was only one person at reception when we arrived and she was serving another guest. However as soon as we arrived another staff member came out of the back room and registered us. So there was no waiting. I was impressed with the breakfast. There was a lot of food including hot food.
I would recommend to replace pillows. The ones they have are pretty old and not very comfortable.
10.0 / 10.0
Location, breakfast
Nothing
8.0 / 10.0
We always love this hotel when travelling with our daughter and her family on visits to the Falls to see our son and his family. We get adjoining rooms so we can help with the grandchildren while having fun. The young people enjoy the pool and my grandson and his step-dad like to visit the gym The. breakfast is always a big hit.
The bed in our room was too soft for my bad back. The one my daughter had was too hard. lol. Guess we need somewhere in the middle. Would have liked more plugs around the beds
9.0 / 10.0
Awesome Breakfast & a good variety.
Nothing
6.0 / 10.0
Location
Interiors, there were broken gaps visible on walls in bathroom and room.
Wall skarting was broken, air conditioner was leaking, water was coming inside the room.
No proper exhaust.
4.0 / 10.0
The pool was nice and the room were clean
The bed was old the mattress hurt me my back is killing me mow
The rooms are very small not even chair or coach to relax or sit comfortably in had to sit in bed or computer chair for two people not ideal
The size of the room for the price not that great pretty sure I got charged for the top king room and was given the smaller one
I thought no carpet would be a good ideas but it was just dirty from the snow and salt and room felt empty
The shower was awkward
The breakfast is in the basement no natural light and not the best quality wise pretty basic
Parking is a joke you pay for it if you leave your spot your not gonna find another spot had to
Park in the electric spot
10.0 / 10.0
Excellent over all
Nothing
5.0 / 10.0
They tried to charge me for staying past 11am when they told me on the phone they only charge after 2pm then I called and they said they charge after 1pm extra 45 so I left a lil after 12 and they tried to charge me when I spoke to them that morning at 11am. It says heated pool and pool is not heated at all its actually freezing cold. Staff was the nicest
6.0 / 10.0
break fast cld been better if there's more option, like bacon and scrambled egg.
kids running around while resting. Too loud. Pillow is not comfortable
8.0 / 10.0
Although we arrived late, the check-in was efficient. The staff provided clear information about the breakfast, parking, etc. The breakfast had a good variety of items.
The shortage of electrical outlets.
8.0 / 10.0
Room was comfortable extra towels and sheets were always available upon request.
20$ per night is crazy. They should have it shown on the app not once you arrive very unexpected.
8.0 / 10.0
The staff were very friendly and welcoming. The hotel is based in walking distance from the main Niagara Falls at a fraction of the price from some of the other hotels in the area.
Taking into account the exceptional value for money to stay, the breakfast was limited but would still fill you up and the neighbourhood you had to be careful, but it wouldn't put me off staying again due to the value for money and friendly staff.
7.0 / 10.0
It was ok, nothing special. We booked this hotel due to the pool and but the water was cool. We did ask the front desk to make it warm. They said they would send someone to check.No one came by. Breakfast was decent for the price we paid, fried egg, boiled egg and sausage were there. Parking has in and out previlage, but 20 dollars plus tax per day is extra. Room was renovated looking, all in working conditions. They even came for service asked if we need anything. Overall decent stay.
Pool with cool water
7.0 / 10.0
Location, stay, staff are great.
Property is great as well, I just want to make a comment about their “fry egg” during breakfast. Im not sure how and what they used to cook it but it tastes awful. Its like white egg yolk with water.
8.0 / 10.0
Very clean and comfortable
A bit further from the falls area than I expected- about a 20 minute walk.
4.0 / 10.0
The location was ok
It was not as updated and kept up with as the photos show. The room had an unpleasant smell. The hallway floors were sticky from only using a swiffer like cleaning tool. The bed was very worn and sunk in. The parking actually over flowed and we had to park in the extra parking which was behind a tall fence and was a tad sketchy. The breakfast seemed very nice; had an automatic pancake maker which was cool, the sausage was very plain and not very palatable, the eggs were a form of bland sliced cooked egg kind of like a spread out flat boiled egg. So the food was eh. The coffee and juices were nice.
For the simple fact people come in and out from all over to stay at the hotel the employees should have all worn gloves while handling the food and any food devices and that was not the case. The stay was a bit disappointing.
8.0 / 10.0
Very clean. Friendly staff accessible
Toilets so low. Very difficult for older person to get down and up Breakfast was disappointing with selection
2.0 / 10.0
Nothing, The Staff was not pleasant. The room was missing Towels in the bathroom. The T.V. Remote. Beds were old and uncomfortable. T.V. had to be turned on at the t.v. set. Overcharged for parking, resort fee when it really wasn't a resort. Etc.Etc....
EVERYTHING: When i went to the front desk to inform them of the issues. I was told to wait for someone to come and fix it. I had to go down to the front desk several times over a period of 1/2 hr. Only to get the towels, and T.V. remote that they told me to wait for in my room when they had them right there. This is the Second Choice Hotel that we stayed in. I can't recommend CHOICE HOTELS. I was told by both of them that this was Company Policy.
2.0 / 10.0
The friendly staff and the quick response time
Noise was atrocious and was up most of the weekend. It ruined my weekend due to a lack of sleep
9.0 / 10.0
Friendly staff, comfortable beds and very clean . Have stayed here few times and will keep returning. Great walking distance to Clifton Hill
3.0 / 10.0
It was clean
I booked a two–queen bedroom, but the beds were actually doubles, not queens. The beds themselves were uncomfortable, and the room felt much smaller than expected.
Parking was another disappointment: although I paid for parking, spaces on the premises were limited. Guests were asked to park outside the property, which was both inconvenient and misleading.
2.0 / 10.0
Nothing really
Very very noisy Right downstairs by front office, could hear stay , could hear every customer come in, could hear kids up over us and talking Had to pay for 2 small dogs that made no noise or mess whereas could hear other dogs barking continuously Staff was not very friendly Very disappointed being an hospitality personnel myself for many years and my trade of industry work and passion
10.0 / 10.0
Everyone was friendly and polite
Breakfast was not good.
Ergs were a fake fried egg. Cold and tasteless. Sausages were refrigerator cold.
7.0 / 10.0
I liked the location. Property was clean
The breakfast.
8.0 / 10.0
Breakfast was ok. Also it was very quiet.
Some times washrooms smile unpleasant, specially at night.
6.0 / 10.0
A reasonable 2 star hotel. Everything was clean and great. Breakfast was good especially the staff.
Prices are exorbitant for long weekends. Almost 4X regulars price. Insanity!
7.0 / 10.0
A good, clean budget hotel with helpful staff
The location
5.0 / 10.0
Price
Beds were very uncomfortable, doors constantly slamming, can hear everything through the doors.
7.0 / 10.0
Cleanliness of the breakfast area
One of the mattresses was super uncomfortable to sleep on. The coils were worn out.
6.0 / 10.0
Expensive
Breakfast was the SAME for all three days and was served Luke warm.
10.0 / 10.0
Clean, spacious
All was good
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Comfort Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Hotel?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
