The Chocolate Box Hotel

7.7Good
(961 Ratings)
"Easy access with simple instructions, great central location, warm and very comfortable"
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4-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet and more
Featuring free WiFi throughout the property, The Chocolate Box Guest House offers accommodations in Bournemouth, 656 feet from Bournemouth Beach. Free private parking is available on site and is limited.
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Family friendly
Contactless check-in/out
Tennis court
$$$$
7.7Good
(961 Ratings)
"Easy access with simple instructions, great central location, warm and very comfortable"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Easy access with simple instructions, great central location, warm and very comfortable
5.0 / 10.0
Great location. Very clean.
No one to contact like reception. Or no one that greeted customers.
7.0 / 10.0
Love the location and ease of check in
Facilities are now at bare minimum - been staying here for many years and it has gradually reduced in nice touches over the years
8.0 / 10.0
Very tidy and comfortable room
Location
10.0 / 10.0
We received a very friendly greeting on arrival and were shown to our room. We had everything we needed, plenty of tea and coffee supplies after our long journey. The shower worked well and the bed was very comfortable.
The location is great, very close to the BIC which we were going to in the evening for a show; it only took us a couple of minutes walk, so was perfect.
Everything was fine.
7.0 / 10.0
Spotlessly clean and nice comfy beds and not a bad size room and nice and quiet.
Good location to BIC, just a five minute walk.
Had parking.
Apart from seeing someone for half a minute on arrival didn’t see anyone else.
Couldn’t get shower working to a bearable heat and no one there to ask so had to go without.
Thought we were getting chocolates in room and not a sign of one.
Would have been nice to have breakfast.
7.0 / 10.0
Clean. Convenient location
Nothing
7.0 / 10.0
The cleanliness of room and the location. I called as no heating and couldn’t get aircon to work. Lady explained how it worked over phone. Later called to property to check everything ok
No staff on premises. No lock on door. Small room. Freezing cold initially in room
6.0 / 10.0
Near to Conference Centre
Could not check in to leave my bag until 2pm as this place has zero staff
10.0 / 10.0
Great location really close to Bournemouth international centre
Room was compact but had everything needed
10.0 / 10.0
Nice, clean, comfy room. Lots of side space and good amount of hangers. Toiletries in bathroom, nice hot shower. Brilliant location. Nice to have free parking (6 spaces/12 rooms). Easy check in process. Twin room accommodated rather than double.
It would be nicer to have more plugs by the bed heads at mid height rather than on the floor, room 2.
3.0 / 10.0
Ideal location
Paid £60 on a deal from £100. Would have not been happy paying £100.
Bathroom not attached to room. No staff about. Had to call because our pin didn’t work. Poor shower. No water the next morning tried calling texting no reply. Room very small
5.0 / 10.0
- Easy check in
- Very clean and comfy beds, pillows.
- Options for heating or air con
- Zero staff presence, building isn't manned overnight if at all.
- someone tried my door handles several times at 4am. No bolt lock or contact to report concerns to. Far from ideal as solo female guests.
- Smell of Cannabis on the second floor
- Continuous repetitive automated emails from the second of booking
- I wouldnt describe this as a hotel or b&b.. more a temporary accommodation holding?
- Someone's post at the front door..
7.0 / 10.0
Great location. Very
Clean.
Needs a chair in room. And although it was very clean it needed a window
Open to air.
7.0 / 10.0
Entrance code sent via SMS on day of arrival. Code works when it’s the arrival time and not before. It lets you in to the main property and same code to the room.
Room was comfortable, beds very comfy. Bathroom was ok - but shower had zero pressure, but was hot, eventually.
Room was lovely and warm.
Location was good.
Didn’t see any staff.
Shower pressure.
9.0 / 10.0
So convenient, location wise, beds were amazingly comfortable and bedding great quality. Bathroom clean with soft towels, hand and shower wash. Tea and coffee in room. Excellent value for money.
Gaining entry was quite tricky, didn’t realise the pin would be in an additional email, my error. Otherwise was all brilliant!
9.0 / 10.0
Extremely clean, warm & comfortable.
The TV reception was poor ....not that it spoilt our stay!!
9.0 / 10.0
clean close to town and beach easy access and good parking
someone next door to our room kept slapping the wall with something from 7am
8.0 / 10.0
The location was good very good for what we wanted.
Parking was good. The room was very well cleaned.
There was no staff available at all. The heating was a bit much for our liking. The bathroom was separate from the main room which was a bit of an inconvenience.
2.0 / 10.0
Clean room
All automated. No staff. No reception. No bar or restaurant. No hot radiator or hot water. Couldn’t even call reception because there wasn’t one. Dreadful experience 😡
5.0 / 10.0
The location was perfect for BIC
Well the room was sooo small. No chair bed too soft to sit on. The doors noisy to open and close especially as our bathroom was across the landing. (Which we knew would be the case) The bathroom was freezing. Draught coming in ill fitted window No where to put hand towel after using. No shelves. Very impractical
4.0 / 10.0
It was clean. At nighttime it was quiet and dark. In the back yard there was a wonderful dog that wanted to play with it's toy.
I could not switch the radiator on. The knob was detatched. I could not put the stopper down in the basin, it kept springing up. The toilet did not flush very well. I sent them a message about this and did not get a reply.
I was surprised that there was no staff there.
The ensuite bathroom was very tiny.
2.0 / 10.0
Location
Having no staff to service the room was not good considering we were the only guests for 2 nights and there was only 1 other couple for 1 night. We ran out of toilet paper, not enough milk left to make coffee each morning, had to use same towels for 3 nights . No discount offered for no service to rooms. Have been coming here for years but will now not return.
5.0 / 10.0
It was in a good location
Very small room and bathroom was too small
8.0 / 10.0
Comfortable big bed
Good towels
Clean
Excellent location
Good access arrangements
Good wifi
Coffee facilities could have been better
No staff seen at all
8.0 / 10.0
I like access with a code.
Room was decorated nicely. Amenities were good.
I did see a stain on my duvet and there was some dust in the room
8.0 / 10.0
The room was clean and the bed very comfortable. A huge bonus having air con as it was very hot when we stayed. Plenty of tea/coffee available. Great location, short walk to centre, beach etc.
10.0 / 10.0
The twin room was perfect. Very clean. Shower amazing. Comfy beds. Amazing air conditioning. Location 5 mins from sea front.
It was a bit odd having no reception desk. But the codes for the doors all worked so it was no big deal.
9.0 / 10.0
Nice little hotel, clean, comfortable, good location. We loved it! Will definitely be back.
We liked everything
5.0 / 10.0
The room was fine, the bed comfortable, the shower/ toilet adequate.
Our room (#2) is only a few metres across the entrance hall from the main door into the house. That means that anyone coming in at whatever time of the night will open the door noisily and slam it shut, continuing their noisy conversation past the room and up the stairs. Not conducive to having a good night’s sleep.
10.0 / 10.0
Location, room, cleanliness + response over the phone
The door knob (seemed to move freely) as sight impaired it took me a while to type in number #… after which I found out not to turn the knob but simply push open.
8.0 / 10.0
Location was great.. 8 min walk to beach. Nice comfortable clean bed. Good room.
Would have been good to have the option for breakfast. Small car park and noticed that some people parked there when they were just walking into town and not staying at hotel so at one point I had to park elsewhere.
7.0 / 10.0
Nice little room. Everything was just as expected. Nice collection of tea bags.
The window opened to a communal garden so had to chose privacy over natural light.
8.0 / 10.0
N/A
No one to actually speak to.
6.0 / 10.0
Good location, reasonable price, comfortable bed, aircon, large bed. Had some parking but 1st come 1st served.
It’s just all a bit basic and with no staff present.
10.0 / 10.0
Beds really comfortable room and common areas very clean everyday
Nothing
7.0 / 10.0
Excellent location, close to beach and handy local shops and restaurants next door
No staff present so issues at check were hard to resolve. When I got into my room there was no mattress on the bed and repairs were being done. The numbers I called from the door sticker were either unavailable or not associated with the hotel which was disconcerting. In the end I got through to someone who changed my room to a better one. The new room was lovely, apart from the toilet which had brown water in it.
8.0 / 10.0
Location, nice room, on site parking
Not en-suite
7.0 / 10.0
The guest house was in a good location despite the steep hill. Was clean and presentable. Was quiet and slept well. Air-conditioning was great....so great it got so cold had to turn it off couple of times haha. For a small room it had a good number of sockets surprisingly. Convenient store across the road. On site staff kindly let my partner park his bike behind their bin for reassurance.
Our room (11) was at the top of the building so there were number of flights of stairs with no lift. Bathroom was opposite our room on landing which inconvenient especially at night when needing the loo. Shower temperature took a while to heat up.
9.0 / 10.0
Nice rooms . Very clean & tidy
N/A
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Chocolate Box Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Chocolate Box Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Chocolate Box Hotel?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and family friendly.
