Cumberland Hotel - OCEANA COLLECTION

7.5Good
(2,622 Ratings)
"Clean, spacious rooms, great facilities and lovely breakfast with a big selection"
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4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Located on the seafront, overlooking Bournemouth Bay, this iconic and uniquely styled hotel has a 1930s Art Deco style, a seasonal outdoor heated pool, a day spa, and a lido deck.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Beach front
Family friendly
Ironing facilities
Smoking allowed
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.5Good
(2,622 Ratings)
"Clean, spacious rooms, great facilities and lovely breakfast with a big selection"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Location was great
Had to go from one building to the other to use pool & spa
8.0 / 10.0
Prime location in bournemouth. Nice hotel with good facilities , friendly staff , large room.with balcony , needs new carpets and a paint job throughout to take it to another level , was good value for money overall.
On site parking impossible as so full. Which is OK because street parking charges right outside the hotel are less than the price the hotel wants to charge. In this case I saved £7 by not using the parking space that they weren't able to provide.
Serious gymgoers beware. The gym is actually in another hotel, swimming pool , squash courts all great and an excellent sauna. For the rest there are some cardio machines, good ones. For the rest they dumped a pile of very small weights in a corner..literally...along with a deflated exercise ball....
So considering my two main priorities in a hotel are parking facilties and the fitness centre, this is disappointing
4.0 / 10.0
The room was nice and clean
Poor facilities. We were expecting much better. The staff of the spa which is located in another hotel next to Cumberland is not welcoming at all.
10.0 / 10.0
Clean, spacious rooms, great facilities and lovely breakfast with a big selection
Nothing. It was all great!
10.0 / 10.0
The breakfast was lovely ,could have been a bit hotter but wouldn’t stop me returning, lovely hotel all round , good value for money .
9.0 / 10.0
We didn't eat here but there seemed to be a lot of friendly efficient staff. The room was a good size, with lots of storage space, and the bed was huge. Didn't hear much noise from other people. Beautiful lounge and bar. The sister hotel has a gym and indoor swimming pool but we just went to have a look rather than use the facilities. Really nice hotel and the price for a weekend at the end of February was excellent. Lovely sandy beach nearby. There are even goats walking around the hilly area between the sea and the road. There's an interesting red arrows memorial near the hotel.
Bit of a walk for us every time we wanted to get to the town but you can't have everything! It was facing the sea so a lovely view. The bathroom had a few large steps up to the loo and bath, which might not suit everyone. Some of the rooms could probably do with a bit of modernisation (like the net curtains for example).
6.0 / 10.0
The view
Parking
7.0 / 10.0
Great location, nice no comfy bed
So outside of building needs painting badly looks nothing like the picture!
Didn’t realise the spa is 2 buildings from the Cumberland in sister hotel then the swimming pool is 1 building up so not in same building as spa which I found very odd!
The sauna was dirty, towels everywhere graffiti on the walls
10.0 / 10.0
Great facilities
Room to warm at night for sleeping
6.0 / 10.0
Location
Very average. The loo seats are appallingly cheap. The hotel was a building site.
1.0 / 10.0
Not much
The room was very small the bed had not been made - and was as though it had already been slept in without a bed sheet change - there was a loud buzzing / humming noise that went on all day and night
the smell of fried food was constantly our room the shower was useless
The hot water didn’t work in sink
When mentioned to staff they just shrugged and said oh well
9.0 / 10.0
Location is brilliant.
Car park is very small.
5.0 / 10.0
The location was ok about a 15 minute walk into the town but I would not walk back at night we got a taxi as we did not feel that safe walking back to hotel after being in the town
The room we had was in the 2nd floor and very noisy as we was oppersite the sister hotel and there was a lot of noise coming from outside that hotel
8.0 / 10.0
In general our stay was very pleasant but the hotel needs some refurbishment as outside buildings looks dirty and needs some maintenance
Inside restaurant was chilly and wallpapering needs maintenance our bedroom door to patio needed repair as wind whistled through
8.0 / 10.0
Close by to the sea and centre
It’s was ok , would say that room- rooms needed a update .
5.0 / 10.0
The history and the glory days that you could see must have happened there once upon a time !
It was old , tired , worn out and lost its once glorious feeling . The place felt dead . Such a shame
5.0 / 10.0
The room itself was nice a modern. Friendly staff!!
My shower was weak the first night I used it and couldn't use it at all the following morning as the water wasn't running out of the shower or the bathroom tap. The spa was more like a kids swimming pool so avoided that. Breakfast was pretty cold too!!
10.0 / 10.0
Lovely hotel, lovely staff and very nice rooms with comfy beds.
9.0 / 10.0
Clean. I can deal with old, but it’s got to be clean - and it was!
Small lift, bit of an inconvenience at times, you can only get three fat people in it! (And if they are not that fat - think airplane seats.
8.0 / 10.0
The decor, location and general field of the property
Very small lift!
3.0 / 10.0
I only liked the location of the hotel
The cleaning and not comfy
8.0 / 10.0
Staff friendly and bed was very comfortable
Bit rundown, looking a bit tired
8.0 / 10.0
Very clean rooms
Was very noisy and we did not get to sleep until after 3am due to guests upstairs and in corridor
9.0 / 10.0
We loved the character of the place and the staff were so friendly and helpful, even let us change our dinner booking to Sunday lunch to accommodate a trip to the theatre. Love that it's dog friendly - especially in winter.
The food was delicious- highly recommended 👌
Although a little way out of the town, we loved the walk either way along the beach and the views across the sea were stunning.
The bed was a bit on the hard side, and room was quite hot, but that's personal preference and we are able to turn the radiators down and open the windows.
3.0 / 10.0
No much really.
The room very hot no air-conditioning, windows did not open, no full length mirror, room very small and this was supposed to be an up grade!!! Our friend that paid the same got a much better room not sure how it works with alocation but just expensive for what we got. We were above the kitchen so was woken up before 6am by a very loud extractor fan, loud pots and pans being moved and staff shouting. Told reception to be told not much they can do.breakfast was not very hot luke warm at best. We stayed in room 119 on 20th Dec 2025, avoid this room it was awful!!!
10.0 / 10.0
Great staff and facilities
Balcony could do with freshening up.
4.0 / 10.0
We have stayed here a few times before and always had a great stay xxx beds comfy? Clean, staff lovely, decor lovely xx
Noise from 9pm to 1am - not experienced on previous stays but both nights were horrendous very loud music thumping was not warned when checking in and as we booked back in July thought we would have been
Moved to other part of hotel if quieter if there were parties going on absolutely horrendous xxx also the air con didn’t work so very hot and couldn’t open windows because of the noise levels xx
9.0 / 10.0
We enjoyed a lovely break. Good parking facilities. Dining and bar facilities were very good.
A little tired in places.
10.0 / 10.0
It’s next to the beach and quiet best for the night sleep
10.0 / 10.0
Location. Had Christmas do downstairs.
Spacious room, clean tidy and comfy bed and roomy bathroom.
Carpet on stairs needs replacing. Not enough parking. Found tiny spot but too small spaces. Needed to climb out back of car.
10.0 / 10.0
Lovely hotel , food brilliant. Friendly staff , great entertainment, pity u have no indoor pool , the pool in the adjacent hotel wasn't the best !!
The indoor pool in the adjacent hotel.very unwelcoming and drab
8.0 / 10.0
Great location.
Staff very friendly and helpful.
Lovely ambiance
The room was far too hot and the air con wasn’t working. The staff did try to sort out the problem.
The swimming pool and gym were in the sister hotel next door which I hadn’t realised which was a shame as didn’t fancy the trek in the awful weather.
The breakfast was very basic and not very inviting on the hot plates but you could ask for fresh eggs to be cooked.
9.0 / 10.0
Very clean and staff friendly and helpful
Paying £12 a night for car park
9.0 / 10.0
It was smart and chilled and relaxed.
The head of housekeeping was a bit off with my partner when she brought us up a new kettle after ours stopped working. She seemed put out that we didn’t want our room serviced.
7.0 / 10.0
Nice & clean.
It was just too hot. Not sure where the heat was coming from as the radiators weren’t on but even the corridors were baking. The air con didn’t work and neither did the TV.
10.0 / 10.0
Lovely hotel, clean, friendly staff and ideal location
Nothing
9.0 / 10.0
room very comfortable and excellent value for money
there was nothing bad to say about it
9.0 / 10.0
The room are nice and big
The shower over the bathroom the water is too slow
7.0 / 10.0
Lovely building. Clean spacious room. Location was excellent for a walk into town and local areas.
8.0 / 10.0
Location Excellent. Room a bit tired , Breakfast good
For location and amenities good value for the price.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Cumberland Hotel - OCEANA COLLECTION. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Cumberland Hotel - OCEANA COLLECTION. Enjoy the water!
Is Cumberland Hotel - OCEANA COLLECTION pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Cumberland Hotel - OCEANA COLLECTION?
We found 30 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
