Queens Hotel & Spa Bournemouth





7.4Good
(2,806 Ratings)
"Location, and facilities were great"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Located in Bournemouth, a 7-minute walk from Eastcliff Beach, Queens Hotel & Spa Bournemouth has accommodations with a garden, private parking, a terrace and a bar.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Ironing facilities
Smoking allowed
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.4Good
(2,806 Ratings)
"Location, and facilities were great"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Good parking area, great location, comfortable room. Nice ambience in the bar and good breakfast. We always come here after Christmas with the family, for a break away.
Nothing springs to mind.
9.0 / 10.0
Location
Tad dated compared to other hotels in the area
8.0 / 10.0
Breakfast is very good
Wait to book in
9.0 / 10.0
Walking distance to everything great facilities
Loud people till early hours
7.0 / 10.0
Great breakfast for the price.
Excellent check-in and assistance from reception.
The hot tub in the pool was closed and that was why we specifically booked this hotel! but weren't notified before hand :(
5.0 / 10.0
It was in a good location
The breakfast was £15 each and it was terrible
8.0 / 10.0
very enjoyable breakfast
4.0 / 10.0
It was a really nice looking hotel with a lovely staff and facilities.
Balcony’s were not separated from others and the balcony door would not lock. Across the road from an asylum seeker hotel which was a little bit uncomfortable as there was large groups of young men standing outside at all times. Neighbours in the hotel were smoking in rooms and were arguing until the morning.
6.0 / 10.0
Bar and location and size of room.
Noisy rooms could hear everything, bed was not that comfy. Car park under window and noisy delivery from 4am.
6.0 / 10.0
It was a good location
It felt very dated, the lifts took ages.. There was a lot of damage that was openly noticeable
The staff were nice but I do feel that they can really do with a refurb of all the rooms and facilities
7.0 / 10.0
Booked superior king room and was put into junior suite, the room was absolutely amazing so big and spacious!
The air con in our room didn’t work so slept with balcony doors open, swimming pool was very small and not much to it. No smart tv
8.0 / 10.0
Very friendly and helpful staff. The decor was beautiful
The swimming facilities. The jacquizi was not working and there was no sign or information when checking in that it wasn’t as that was the main reason i booked the hotel.
3.0 / 10.0
Nothing
Had to change rooms 3 time due to the rooms being dirty , the final room i was offered was cold but had to stay due to there being no other room , asked for heaters but none were available
7.0 / 10.0
Food was excellent
Noise and room not made up on second day
9.0 / 10.0
Clean and warm but noisy from above
Parking was expensive
Noises from above
7.0 / 10.0
Overall my experience
Was good apart from the fire alarm going off in error at 4.45 in the morning and no one seemed to know the reason why!
I think I could have been offered more
Compensation for the above rather than just waive the car park fee!
10.0 / 10.0
Location, and facilities were great
The only thing we didn’t like was the horrible drum music in the bar, maybe go for a softer not so load background music.
10.0 / 10.0
Very clean with nice staff
7.0 / 10.0
Location
Needs updating and bar stocked, staff in uniform not coats
7.0 / 10.0
Location
Balcony view not good
1.0 / 10.0
Very disapointed with the fire alarm going off multiple times in the early hours of the morning
Very disapointed with the fire alarm going off multiple times in the early hours of the morning, hence i had a work meeting at 8:30 am this was not a place i left with a happy face,
2nd floor also stank of marijuana. Not happy
4.0 / 10.0
Nice hotel, pleasant staff, good value
Did not clean the room. When prompted to clean it they only changed duvet cover not sheet.
Air con in room broken, was very hot. Highlighted to reception but did not fix it.
Tv was broken in room
9.0 / 10.0
Parking
Location
No phone in room for room service
8.0 / 10.0
Was very clean and the staff where super helpful, the bar staff where very polite and made our evening in there enjoyable. The spa/ pool was nice, dinner and breakfast in the restaurant was good.
I felt charging paying guests for parking their vehicle was naughty, especially when not advertised on booking.com , also £15 a night was steep!
8.0 / 10.0
Very modern decor , bedroom was spacious and clean .
The outside of building looks run down and parking was expensive .
9.0 / 10.0
Proximity to the town , plus have stayed here before
10.0 / 10.0
Great location, easy to walk to BIC, staff were lovely, room comfortable and bed was fab! Really lovely hotel 😊
I was anxious about whether I would be able to park on site as it is first come first served but actually, we were fine and there is quite a bit of parking - considering the location 😊
10.0 / 10.0
Lovely hotel. Excellent service. Wonderful spa. Excellent breakfast.
Had a fabulous stay at this hotel.
Thank you so much.
Loved it all
7.0 / 10.0
Good one
Lighting
5.0 / 10.0
Location and Room was fine
Small shower over bath, fire alarm went off around 7.30am very dis-organised checking everyone was out of hotel, I would be very concerned if it was a real fire...
8.0 / 10.0
Breakfast was very good quality and plenty of choice.. only one concern i noticed 2 guests asking to replenish croissants and had a fair wait, as the dish was emptied and the milk in coffee machine ran out . But the quality and choice of
breakfast was exceptional
More regular tea bags and milk in room as only 2.
But more importantly car park space was a nightmare very inconvenient having to keep looking out for a space to be freed up
6.0 / 10.0
Location is excellent
The mail changing rooms
We arrived for breakfast at 10.15, most of the food had gone, yet they charged us full rate even though the cooked breakfast had no bacon, sausage, muchroom, when we questioned this we were told nothing they could do.
The same night we booked in the restaurant, only when we arrived at the time it was closed and they wanted us to eat in the bar.
8.0 / 10.0
The staff were very lovely and the breakfast was incredible
All good
7.0 / 10.0
The hotel was very nice on the inside, the room we had was very comfortable and spacious and the facilities were lovely.
Parking is £15 for 24 hours which is quite heavy but I don’t think there’s many places in Bournemouth for cheaper than that.
1.0 / 10.0
Absolutely awful hotel .
Staff are very rude and unhelpful , especially the manager.
I do not recommend a stay here . You will be very disappointed with staff attitude .
The manager and staff and very rude and unhelpful.
I had a few problems and the staff were not accommodating and were willing to help in anyway .
2.0 / 10.0
Just location
The hotel needs appropriate refresh. Not repainting, if not a proper re-building . The pictures speaks in their own.
9.0 / 10.0
Clean and dazzling reception, attentive staff, breakfast buffet was well stocked, and great variety available. The spa area was clean, tidy ...the whole package of hotel, spa and breakfast was fantastic value for money
N/a
5.0 / 10.0
Room beautiful,clean, stunning hotel, in door pool and jacuzzi, we loved. Very clean, you wil literally see staff cleaning making the place spotless .Great fresh breakfast,always looked forward to it. Very good front of staff at reception, they helped bring an appropriate size bed for my mum.lovely lady at the restaurant who would always be happy to help me chose my meal in the evening, I always went for the soup. Soup was delicious... very good chef. Great location.
Rude male staff, had shaved head, sounded Italian. He pretty much shouted at us because we didn't here him telling us to wait before we are seated. Other major thing the room walls are very thin I could hear people passing my door and every slam from the door you can hear. That was the biggest issue for me especially as i had children with me.I literally heard every slam until most people settled for bed around 10pm, then I could sleep. Please sort this because it would have been a 5 star review it wasn't for the doors.
7.0 / 10.0
Great customer service once arrived . Disable mother could not use the lifts as out of order but staff was helpful.
Better communications about lift failure and out of service .
3.0 / 10.0
Had a massage in the spa and it was wonderful
Lots of- photos do not accurately depict the rooms, it’s actually false advertising. The carpets were filthy - bring slippers because you would not want to walk bare foot on them. Windows had lots of bird poo on them. Needs a full redecoration - just grotty. Changed rooms as the first ‘cozy’ room was worse than any hostel I’ve stayed in. I ‘upgraded’ but it was just larger. Rooms were not comfortable at all. The bathroom was very clean which was a plus.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Queens Hotel & Spa Bournemouth. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Queens Hotel & Spa Bournemouth. Enjoy the water!
Is Queens Hotel & Spa Bournemouth pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Queens Hotel & Spa Bournemouth?
We found 31 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
