Pillows Grand Boutique Hotel Reylof Ghent
Top rated by guests





9.1Outstanding
(4,398 Ratings)
"The hotel was absolutely beautiful, the staff were incredible and went above and beyond to make my husbands birthday memorable. The kitchen staff were also so amazing at dealing with our food allergie..."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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The hotel is located in Gent, only 1640 feet from the historical city center. The central space, in the heart of the hotel offers a welcome area, bar and lounge with a fireplace where guests can enjoy eating any time of the day.
Business facilities
Concierge services
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Top rated by guests
9.1Outstanding
(4,398 Ratings)
"The hotel was absolutely beautiful, the staff were incredible and went above and beyond to make my husbands birthday memorable. The kitchen staff were also so amazing at dealing with our food allergie..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The hotel was absolutely beautiful, the staff were incredible and went above and beyond to make my husbands birthday memorable. The kitchen staff were also so amazing at dealing with our food allergies and they did such a good job! The spa was so wonderful and the massage was really top class. I had a male therapist and it was obvious that he was professionally trained. The room was spacious and comfortable and the bathroom was just as spacious and the shower was like something out of a movie. Oh and the food was out of this world!!! We had a dinner at Olivier petit bistro and it was better than what we have eaten in Michelin star restaurants! The breakfast buffet was also so wonderful because they had so many dairy free options for us including vegan chocolate croissants which were the best thing we ever tasted. We will definitely be back!
I did not like the fact that I had organised surprise balloons and sparkling wine as a surprise for my husband upon arrival and when we got to the hotel for check in, the woman checking us in told me how excited she was to meet me after all the emails we exchanged and that the wine, chocolates and balloons were in the room. She said this in front of my husband which made my heart absolutely sink and it really upset me because I had gone to alot of effort to keep it quiet. I found this was unprofessional and defeated the point of even organising a surprise. After expressing my disappointment the hotel called and apologised profusely and they were really kind and did not charge me for the gift (even though they also got the cookies wrong) and they comped our first two drinks at dinner. It did not undo the ruining of the surprise but the gestures made me really feel like the hotel did their utmost to make it better. This was so appreciated and we will definitely return to the Pillows for our next trip to Gent in October.
9.0 / 10.0
Such a beautiful hotel. This was our 2nd stay and would definitely book again. Very clean and comfortable spacious rooms. Great breakfast and friendly staff.
The mattress for us was quite soft but that’s personal preference.
10.0 / 10.0
Everything. The initial contact before the stay. The high quality and calmness of the hotel. The grand buildings. The range of restaurants on site. The comfortable bedrooms. The great service from all the staff. The location of the hotel. The recreation facilities.
Nothing.
9.0 / 10.0
Everything was perfect, so Nice.
Maybe the spa can be booked for hours, because is quite small. Then it will prevent peak busy moments.
10.0 / 10.0
Service was sublime. All done with a smile. Your staff are so well trained. Bravo!
Cat parking was way too expensive.
9.0 / 10.0
Location is great; breakfast extraordinary
The spa was disappointing; no staff all self service
9.0 / 10.0
Very nice room, quiet, comfortable. Excellent front desk service when needed. Close to heavily touristed area without being in the midst.
No tram service nearby to train station ... but Uber only €10
10.0 / 10.0
Beautiful rooms and amenities, short walk to town
N/A
7.0 / 10.0
The location is very good, just 400 m from the main historic buildings.
The hotel no longer lives up to its reputation. The breakfast has declined in quality — even the scrambled eggs are industrial. The suite was not properly cleaned despite allergies being mentioned, and the carpets were not vacuumed as requested. The hotel and its facilities are getting old, and the rental bikes are not maintained.
Overall, a disappointing experience — unfortunately, I would not recommend it.
10.0 / 10.0
Beautiful, clean, nothing was too much trouble for the staff.
9.0 / 10.0
Clean, crisp rooms with garden views
It was at the upper end of our budget
10.0 / 10.0
A lovely hotel with a relaxing vibe and offering. Generally attentive staff, nicely appointed room and excellent breakfast. I'll come back next time with my wife. She would love it here too.
Some of the staff were learning the job and need to learn to work the room and look to see if their customers need anything. Having your back to the room is not the way to operate in a customer service role.
10.0 / 10.0
Beautiful building nice ambiente
10.0 / 10.0
A beautiful hotel in the heart of the city. The deputy manager welcomed us with great charm. We had a fantastic room and the staff were extremely helpful throughout our stay. The breakfast was very good, with a good selection of food and attentive service. We had a wonderful stay and we would happily return.
10.0 / 10.0
Staff were amazing, especially the woman at checkout on morning of 13th July helping with our bags
Nothing
9.0 / 10.0
The restaurant and bistro. The food in the bistro is excellent.
10.0 / 10.0
Fantastic hotel, rooms are exceptional. All air conditioning, with everything we needed during our stay. Staff were very pleasant. couldn’t do enough for us. Couldn’t fault this amazing hotel. Can’t wait to return..
8.0 / 10.0
The rooms could be better soundproofed as we could hear a bit of noise during the night
10.0 / 10.0
Very clean and modern
Nothing at all
10.0 / 10.0
Room
The hotel
The sauna
Helpful staff
Nothing
7.0 / 10.0
Clean.
Food.
Gym
Pool
7.0 / 10.0
Good location 5 minutes of a walk to centre and staff were friendly and helpful
The Wi-Fi in our room was really bad not even enough to send a message, when travelling from overseas Wi-Fi in the room is important although they have Wi-Fi it was not useable in our room at least
10.0 / 10.0
Everything. Easily one of the best hotels I've stayed in and for a very reasonable price.
10.0 / 10.0
Excellent breakfast …plenty of good choices of food
That we had to leave
10.0 / 10.0
The location, the staff, the room, everything!
10.0 / 10.0
Very good location cose to city center, availability of public parking, breakfast outsanding. There are 2 good restaurants.
Very clean friendly staff
This time room was crazy small for the price not even a dest to work or a good place for the luggage
10.0 / 10.0
Beautiful building with space and such clean lines everywhere
Nothing
8.0 / 10.0
Perfect location, only short walk to city center. Didn't use restaurants but they looked nice. Beds and shower were very comfortable. Toiletries lovely.
Took a while to understand thermostat in the room.
10.0 / 10.0
Everything was perfect!! Very friendly but professional staff, impeccable service, interior design, cleanliness, restaurants, beautiful spa and pool.
It was only one night but I would come back very soon!
Nothing
9.0 / 10.0
We liked very much the decoration and style.
We liked all
8.0 / 10.0
Room was comfortable. Restaurant very good.
5.0 / 10.0
Quiet location close to city centre.
Facilities not obvious. I found the upstairs sitting areas eventually. Room very dark...reduced natural light.
7.0 / 10.0
It was situated central to Ghent .
The rooms were a little sterile - and did not reflect the price charged
The cost of parking was 45 euros a night .
I feel that the hotel should charge a minimal amount as you are paying a premium price for the hotel .
10.0 / 10.0
Everything! Beautifully appointed, lovely facilities, great staff. Only a couple of minutes walk to centre.
Honestly can’t think of anything that could be better
10.0 / 10.0
Beautiful garden settings
Quiet and spacious rooms with a balcony
Good Wifi
Staff available 24/7
10.0 / 10.0
Very friendly staff, superb service and excellent breakfast / dining.
Small swimming pool / jacuzzi
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Pillows Grand Boutique Hotel Reylof Ghent. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Pillows Grand Boutique Hotel Reylof Ghent pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pillows Grand Boutique Hotel Reylof Ghent?
We found 2 amenities for this rental. This includes business facilities, and concierge services.
