Casa Itzae B&B Polanquito Dog Friendly

Th convenience to the parks, restaurants and museums was excellent. Walking distance to most sites.

The bathroom was very tight. Good thing I'm not obese or mobility impaired.

Very clean and comfortable

The host was a bit too intense, always watching everything you do.

Casa Itzae is fantastically located, right in the centre of Polanco with a many restaurants, shops and Parque Lincoln right on the door stop. Despite this the apartment is quiet. The whole apartment is kept extremely clean and is decorated through out with Mexican style. Our room was large and worked well for our family of two adults and two teenagers, especially with the closet space. The bathroom was also large and the shower was hot and powerful! The extra touches (slippers, bathrobes, water in the room, hairdryer etc) were thoughtful and appreciated. We didn’t have breakfast there but the kitchen and dining room set up was lovely and being able to get a coffee at any time was an added plus. Finally the staff (Enriqueta) were helpful, always on hand and responsive. All in all fully recommend!

There was a small frosted glass window between our room and another guest’s room, meaning we could hear all conversations from the next room. Especially annoying was the light coming through when we wanted to sleep. This would be easily solved with a curtain. Also it would have been nice to know that the ‘private bathroom’ in advance is across the corridor.

Casa ITZAE was in a great location and the staff were very kind and patient with our poor Spanish. The room was generally comfortable and had a mini fridge.

The breakfasts were not that good. We didn't get fresh towels during our stay and the shower would quickly run out of hot water after one person so many showers we had were cold. The building is 120 years old so it's understandable, but still made things a bit uncomfortable. For a B&B I would have hoped for a better breakfast, otherwise a standard hotel might have been better for the price.