Hyatt Regency Mexico City

Top rated by guests

9.1Outstanding

(1,133 Ratings)

"Loved it."

Verified guest

Don't miss out! Price and availability may change

9.1 / 10.0

Outstanding(1,133 Ratings)

Hotel in Mexico City

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

About this hotel

Located next to Chapultepec Park in the stylish Polanco neighborhood, Hyatt Regency Mexico City provides elegant modern rooms, 3 on-site restaurants and 2 bars. There's also a business center.

Amenities at Hyatt Regency Mexico City

Business facilities

Airport transportation available

Shuttle available

Golf course (within 2 mi)

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Laundry services

Sauna

Accessible Parking

Family friendly

Ironing facilities

Smoking allowed

Safe

Accessible by lift

Key card access

Housekeeping available

Fire alarm

Fire extinguisher

Tennis court

Map of Mexico City

Nearby attractions

Museo Nacional de Antropología

Available Rooms

$$$$

Top rated by guests

9.1Outstanding

(1,133 Ratings)

"Loved it."

Verified guest

Don't miss out! Price and availability may change

$$$$

9.1 / 10.0

Outstanding(1,133 Ratings)

Hotel in Mexico City

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

Map of Mexico City

Nearby attractions

Museo Nacional de Antropología

Available Rooms

About this hotel

Located next to Chapultepec Park in the stylish Polanco neighborhood, Hyatt Regency Mexico City provides elegant modern rooms, 3 on-site restaurants and 2 bars. There's also a business center.

Amenities

Business facilities

Airport transportation available

Shuttle available

Golf course (within 2 mi)

Concierge services

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Laundry services

Sauna

Accessible Parking

Family friendly

Ironing facilities

Smoking allowed

Safe

Accessible by lift

Key card access

Housekeeping available

Fire alarm

Fire extinguisher

Tennis court

Ratings and reviews

9.1 / 10.0

Outstanding(1,133 Ratings)

100% verified reviews

10.0 / 10.0

Wonderful stay

Loved it.

Great staff, facilities and services.

10.0 / 10.0

Wxcellent

Fitnwss center & hand held showers

Placement of elevators

9.0 / 10.0

Great first experience in Mexico

Breakfast buffet was great. We wished there’s a comfortable lounge with live music for evenings.

Concierge was not personable or kind. They didn’t seem enjoying their job. Somewhat distant and cold.

7.0 / 10.0

Great stay overall would recommend - maybe just don’t take the breakfast option

Great location, lovely staff

The breakfast could be better, eggs are cold, charcuterie was put on the trays with bear hands after having touched other things, cheese was frozen so if you arrive early it didn’t have time to melt..

9.0 / 10.0

Great location

Very good buffet breakfast

9.0 / 10.0

Great location, clean room with fantastic view..

Great location and the room was very clean. The breakfast was great!

The shower door did not close properly so the bathroom flodded every time we showered…

8.0 / 10.0

It was comfortable, very clean, and great staff

Location was great, breakfast was ok, expected more like camino real hotel, room is nice but they are too dark, clean and nice but lacks light, and I've stayed there several times

staff is super nice and the lobby

10.0 / 10.0

Best option in Polanco

The location, the rooms and the breakfast

9.0 / 10.0

Comfortable.

Great location

Location and food was great

9.0 / 10.0

Almost perfect

Location

Little administrative mistakes have taken place . Nonetheless the remanent were amazing

10.0 / 10.0

Excellent

Great location, very nice hotel, good staff

8.0 / 10.0

Comfortable Business Hotel Vibe

Extremely clean and new feeling hotel. Terrific restaurants, wonderful lobby. Comfortable beds, basic yet modern clean rooms.

TV had no streaming options. Food in the special access floor / lounge was subpar. We were upsold on a “great room” and the special floor that includes breakfast and snacks. The rooms are identical in the hotel, so other than being in a higher floor, the lackluster food for an extra $60 per night was absolutely not worth it. Avoid.

9.0 / 10.0

Best Place to Stay in Mexico City

The hotel's location is the best. It is within walking distance of the cafes and shops around the Polanco district. The breakfast buffet was simply amazing. The variety and quality of the food were top-notch. The rooms were comfortable and big enough.

The hotel was expensive, but it worth the stay.

9.0 / 10.0

The restaurants at the hotel also served delicious food

The shower bath is very old fashion and was very uncomfortable

8.0 / 10.0

High quality

Location Quality Grand lobby area “Booking” the invoice twice on my card and not removing for a few days was worrying, rightly or wrongly

10.0 / 10.0

Would definitely stay again

Kind and friendly staff. The common areas and rooms are very clean.

4.0 / 10.0

Unclear

Not clear the breakfast, was included when booking then not included anymore once there

8.0 / 10.0

Fantastic view, terrible bed

Absolutely amazing view! The room was very modern and spacious with noiseless AC. If you are hungry, the restaurant offers decent food options, but on the other hand it’s in relatively safe neighborhood, so you can have a nice walk and pay a visit to many great restaurants in the area.

The bed was just terrible - way too soft for comfortable sleep and we woke up with a pain in our backs. It’s a common issue in Mexico, but I would expect that a hotel like Hyatt offers same standard as in its other properties around the World.

9.0 / 10.0

Great experience, good service, fine gym.

Great view from the room, great location to start exploring Polanco.

4.0 / 10.0

Great Hotel location, but too many problems with the Hotel services and rooms

Hotel location is great. Exceptional gym and swimming pool

I booked two adjacent rooms for my family and I. From day one, the AC did not work in one of the two rooms. After 2 days I had to change rooms and move to another floor. In the new rooms, one TV did not work (but the matter was fixed the day after). Wi-fi did not work for an entire day, probably in the whole Hotel. Problem was fixed in the evening but it cost a fortune in roaming ;-). Quite often the magnetic keys did not work: problem fixed time by time. Breakfast was fair but well below my expectations. This comment is probably subjective but, being in Mexico, I would have expected much more fresh fruit rather than a quite standard (but good) American breakfast. In my previous staying in Mexico City in different Hotels, an impressive choice of fresh fruit was quite standard for breakfast. For sure, lodging at the Hyatt this time was a negative experience for my family and I.

10.0 / 10.0

Exceptional

Beautiful hotel

9.0 / 10.0

Perfect

Everything went well

Nothing

10.0 / 10.0

Exceptional

Room, service.

8.0 / 10.0

Pay extra for the Club access - it's worth it!

Overall, comfortable room, excellent "Club" on the 40th floor that is SO worth paying extra for - it means breakfast is included, and they do free canapes and drinks up there in the early evening. There's enough food that you can make a light supper out of it.

Food is really overpriced for what it is, but there are plenty of excellent restaurants nearby. Housekeeping was a bit inconsistent (spare bed was dirty), somedays we were lacking certain towels, etc.

10.0 / 10.0

super conveniently located.

location

there’s no sky lounge. transfer service should not be indicted as one way / two way. it should indicted airport to hotel cost 90usd. hotel to airport cost 30usd.

8.0 / 10.0

Well appointed hotel with all the facilities you would expect. We had a great stay.

As expected for a Hyatt Regency : lovely atrium entrance, one of the best breakfast buffets I’ve had and well appointed, comfortable rooms. Great location, near museums and local restaurants. Great gym.

The pool is in shade most of the day.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hyatt Regency Mexico City. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hyatt Regency Mexico City. Enjoy the water!

Is Hyatt Regency Mexico City pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hyatt Regency Mexico City?

We found 31 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, golf course (within 2 mi), and concierge services.

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Ven y disfruta

Bed and Breakfast

in Mexico City

5 guests · 1 bedroom · 1 bath

Bed and Breakfast in Mexico City, for $976 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)

Hyatt Regency Mexico City

Hotel in Mexico City

Reasons to book

About this hotel

Amenities at Hyatt Regency Mexico City

Map of Mexico City

Nearby attractions

Available Rooms

Hotel in Mexico City

Reasons to book

Map of Mexico City

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hyatt Regency Mexico City pet friendly?

What amenities are available at Hyatt Regency Mexico City?

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