moon hakone

自然を感じることができ、設備など綺麗だった

使い方がわからない点がちょっとあった

It was an amazing stay in nature. We loved the Sauna, BBQ and great explanations, plus everything we needed was provided. Would definitely visit again. Can highly recommend.

清潔感があり、大変過ごしやすかったです。 ホストの方のご対応も素敵でした。

The accommodation itself is great - large and comfortable and in the middle of very picturesque countryside. It was clean and well equipped.

The issue was that it was up an extremely steep hill, which was not possible to walk up in the heat (or probably otherwise) even with a decent level of fitness, and certainly not with suitcases. We travelled by train and had no idea it was so hard to get to without relying on taxis. We wrote to the hosts in advance asking if they could arrange a taxi for us to get there from the station and they not only said they weren't able to, they quite rudely suggested we might like to stay somewhere else if we were unhappy. A great choice if you are driving a car, but otherwise not ideal. We stopped on a trip around Japan with four school-aged children so we ended up spending a lot on taxis. It's pretty expensive for somewhere so far away from the centre of Hakone. Also - a note in the fridge saying that you can have a free drink for a 10/10 review isn't great.