Hakone Airu

Beautifully furnished and decorated onsen with a lovely reception area, shop, two small bars and dedicated eating booths - we barely saw another guest. Staying in a traditional ryokan was a brilliant experience. The service was top notch and the food was amazing. It won’t suit everyone as you do get an appetiser, sashimi course, and various meat or fish courses as well as exotic vegetables - but there’s plenty, so even if you leave a couple of things you’ll be full. If you’re a fussy eater then don’t go to Japan and stay in a traditional ryokan and then moan about the food! The room is lovely with a beautiful bathroom and shower as well as terrace and onsen - 4th floor is the best and best view. The onsen was super hot and there’s also a public onsen. The one drawback is the local buses - this is up a very steep hill so you can walk to the town easily - but with cases it’s difficult. Buses only run to the station once or twice an hour so you’ll need to book a taxi - but do so in advance as they’re hard to come by. This hotel doesn’t offer its own shuttle bus.

The resort is beautiful. There is a waterfall as soon as you come in the staff is incredible. I still miss them to this day. It was my birthday weekend and they went to purchase a cake for me. My husband requested a small piece, but that was not enough. They had to buy a full cake. I had someone come to my room and give me a full body massage. You get two welcome drinks. The place is completely cleaned. It is so cozy inside we had access to tea and coffee. Every day we booked the room they came with a dinner and breakfast in every single day we were at mazed at how great the food was. You are about five minutes away from the town, which is so incredibly beautiful and there’s a bus stop in front of the hotel.

Everything was absolutely fantastic! A perfect and refreshing stay! We are 100% planning on another visit.

Super friendly staff and a really clean property. The breakfast and dinner were both really good. The private onsen was clean and relaxing. If you’re looking for a nice onsen hotel in Hakone this place is a great choice.