CapeStays - Villa Infinity





7.8Good
(308 Ratings)
"The stuff were friendly
Great location and the place was clean"
Verified guestDon't miss out! Price and availability may change
3-Star Bed & Breakfast
Top-tier experienceA high end property in this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
CapeStays - Villa Infinity offers accommodations in Cape Town, 3.4 miles from V&A Waterfront and 3.8 miles from Robben Island Ferry. This guest house provides free private parking, a shared kitchen, and free Wifi.
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Kitchen
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Housekeeping available
$$$$
7.8Good
(308 Ratings)
"The stuff were friendly
Great location and the place was clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Location but over rated
It was unclean , untidy and unkempt. No water in the room, no coffee , no aircon. Over rated
4.0 / 10.0
The breakfast was freshly prepared and delicious. The location is stunning, with breathtaking views. Our room was spotless, and the staff (Karen) was friendly and welcoming.
Below is the list of issues that we have encountered:
1. There was no remote control for the heater/or air conditioner in our room. It had to be borrowed from the room next door by one of the staff members. She switched it on and returned the remote control. As a result, we were forced to sleep with it on because we were unable to switch the heater off at night.
2. The lights weren't all functioning. This made the room somewhat dim.
3. The television wasn't working properly. We are unsure if the problem was with the WI-FI connection or something else.
4. According to the website, clients receive a 10-minute massage. However, upon our arrival, we were told that the massage therapist had already left. The website should make clear the exact times at which the massage is performed.
5. The webpage does not specify that breakfast is served at 8:00 AM. Since we had to leave for work, we asked to eat breakfast at 7:00 AM. However, we were informed that due to the chef's commute to work, breakfast only starts at eight. Once again, your website should clearly state the exact times at which the breakfast is served.
7.0 / 10.0
Stunning views on the property and good location. In-house breakfast was wow. Far above the expected. Safe neighbourhood with security nearby vehicles outside. Foreign plugs for appliances provided
Damaged appliances like kettle , dirty underneath bed . Bathroom amenities were depleted when we arrived and wasnt refilled. Warm blanket not installed for icy winters. Lots of stairs around house and no assistance with bags. Outdated room
6.0 / 10.0
The location? Perfect🥹😍
The facility? Heaven 😍
Breakfast have limited options, VERY limited, if you planning to stay for long, don’t add breakfast to you booking.
The bedrooms are very basic and old fashioned.
The water pressure is low.
Cleaning 4/10.
Cockroaches in the bedroom.
10.0 / 10.0
The stuff were friendly
Great location and the place was clean
The place needs a little bit of renovation.
7.0 / 10.0
The breakfast and location were perfect.
The manager swapped my room, and I felt much calmer and happy. It's a beautiful place but it requires some little bit touch of interior to make the guest feel really relaxed, warm and comfortable.
Some staff members require training, the place lacks professional services of high-end luxury guest house
5.0 / 10.0
The view and breakfast were SPECTACULAR
I made a list of defects in the room that I left with the manager. The room we were assigned in the house was very dated and many of the simplest things did not work (light in the bathroom was a bare bulb, door to the shower couldn't open, curtain rail was broken which meant the curtain couldn't close, door to the bathroom was jammed shut to name a few). Other guests were also very inconsiderate and manager was unavailable to deal with my late message of complaint. It was my daughter's 21st and I had sent a special request for something special to be done on the morning of her bday - nothing was done and this fact ignored. Overall Disappointing
10.0 / 10.0
Clean
9.0 / 10.0
The view is just amazing and their pancakes are amazing
The property is perfect
9.0 / 10.0
Everything looks natural , nice breeze, view and good view. During sunset you get to feel the real beauty of the world.
They need to change their rooms especially the presidential room, needs enough items like, microwave, folks and spoons, needs a place to wash your hand, there are more space to do better.
10.0 / 10.0
The breakfast was nice but it came with this amazing berry smoothie it’s too good. Location is perfect with stunning views.
Nothing
9.0 / 10.0
The experience overall was a good value for money, and it lived up to the expectations created after reading the reviews written by others. The staff was delightfully friendly and attentive, which enriched our honeymoon stay.
9.0 / 10.0
Great breakfast menu to choose from.
Nothing.
9.0 / 10.0
loved the layout from the entrance to the room
the views from the room were amazing and the breakfasts were outstanding
1.0 / 10.0
The views were exceptional, however the linen in the room was smelling .
The carpets smelled, and the overall aesthetics were lacking. For the premium price charged
The bathroom faucets, were broken.
The shower door leaking, the shower door could not close properly.
There was no spoons in the room to make coffee,
1.0 / 10.0
Service makes a facility, without this you can have the best property and area but bad service is the deal breaker.
Staff were unprofessional, no formal welcoming, no orientation, no available/reserved parking for guests. Young guests who were very loud through out to the early hours all weekend. Breakfast cold and wrong orders, no juice available, room not cleaned , lounge area clothes and shoes lying on the floor, smoking indoor, pool area dirty etc.
3.0 / 10.0
The location was good. There was a parking spot fir us. The reception was very poor. No explanation. Just. They’re the kitchen. The house was in a terrible dirty state.
The cleanliness of the house is under question. Towels were dirty. The kitchen was in a terrible state. The next morning the receptionist was still asleep at 9,30 am lying on a couch in the lounge
9.0 / 10.0
The view is AMAZING !! For the sunset Lovers !! I extend my trip 3 times , just mind blowing , definitely coming back next year !
The staff had some guest over swimming at the swimming pool , so we had to share the swimming pool with unknown people which took our privacy away
in the morning the staff were loud while serving our breakfast , we were eating our breakfast with all the ongoing noisy conversation, I think the staff should be more quiet to let people enjoy their breakfast in peace ,
after a phone call with Patrick , everything was solved so i don’t think this is something common , the swimming pool had a prob first 3 days so we couldn’t swim in it :( , but again Patrick took notes and gave us a free massage + a lil price reduction on my extend. And came personally to fix the problem which in my eyes was verry professional.
Everything negative somehow turned positive by the way Patrick handled the minor situation .
1.0 / 10.0
Only the Views of the ocean was great .
Everything must be improved . Most terrible stay ever
9.0 / 10.0
The property is very beautiful and the location is amazing.
The only thing really was just a few fittings here and there which were a little rusty but nothing too bad. They’re right by the ocean so it makes sense.
10.0 / 10.0
The interior and the view
Nothing
10.0 / 10.0
I love the property so much I was not able to leave from the staff to the beautiful breakfast massages in the general amenities. Everything was just perfect highly recommended. Thank you so much Rachel for being such a kind housekeeper, and for all the staff as well. Looking forward for the next time.
5.0 / 10.0
The view
There were drunk people lying on the couch in the morning. The kitchen was filthy. The room wasn’t prepared properly. No cups until we asked. The breakfast was mediocre.
9.0 / 10.0
I loved the views of the ocean from the pool, the delicious breakfasts and the massages. The staff is really kind!
10.0 / 10.0
The location is perfect with a sea view, the villa is super clean. The staff and the owner of the villa were super friendly and it felt like home.
Nothing, literally loved everything there.
3.0 / 10.0
View and location
Was not a good stay. Did not enjoy the experience
8.0 / 10.0
Great location and beautiful lodge
Nothing
1.0 / 10.0
View everything was perfect
The owner was rude and he have to move us to another villa for people from Landon because they are white he was so racis
10.0 / 10.0
The ocean view
3.0 / 10.0
There are no essentials like shower gels or water. Unfriendly staff. Sliding door and balcony were dirty. Sliding door is a struggle to open and close. The AC did not work well, they told us to time our usage of the ac so that it works properly, even when we timed ourselves, it still had issues. Unprofessionalism from the stuff when we were asking for assistance with showing us amenities or any assistance…their cleaning should be improved, other than that there are spectacular views to enjoy from the villa
1.0 / 10.0
The venue was great.
Unfortunately the manager has decided to open the house to all her friends and family. Paying guests are confined to their room as the friends are occupying all the lounge and patio area. Young babies are also welcome with a few kids crawling around the floor unsupervised. This is not the image I had in mind when I paid.
The no hens and stag party rule is too ensure they don't compete with the friends party. It went on untill 2am with slamming doors and crying babies.
This is not an upmarket accomodation, it is a house share with others that do not respect anyone else staying thier. Please avoid this house at all cost. I have never seen anything like this before.
6.0 / 10.0
Location and view
Parking, property was not that well maintained as I expected for the area, location ..needs some TLC
6.0 / 10.0
The breathtaking views and spacious penthouse suite. The magnitude of the house and the deco / art pieces too. The infinity pool was also great although it was winter time and couldn't dip in. There was a multitude of utensils to make use of in the kitchen
The AC was not working. The commonly used areas ie. bedrooms and kitchen need professional cleaning. The carpets and baths are stained. The kitchen stoves, walls, pots and pans, granite tops need cleaning attention. The hosts could be more professional when there are guests around. They use the same common spaces as the guests ie. TV lounge, kitchen.
10.0 / 10.0
The place has an amazing view!
There were loud characters downstairs taking over the bottom part of the home, we are almost sure they used some illegal substances also. That spoiled the evening a bit.
10.0 / 10.0
I love the placed, space and layout of the room. It's amazing.
Everything was perfect.
7.0 / 10.0
Had a very pleasant stay,Rachael so lovely,super friendly
Cleanliness zero
FAQs
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at CapeStays - Villa Infinity. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
Yes, a swimming pool is available for use at CapeStays - Villa Infinity. Enjoy the water!
Is CapeStays - Villa Infinity pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at CapeStays - Villa Infinity?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
