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The Bay Hotel

Top rated by guests

Property building

Property building

Beach, Location

The Bay Hotel Hotel in Camps Bay

sunbed

8.6Excellent

(959 Ratings)

"This was my third time staying here and it was fantastic as always. It is in the most perfect location with beautiful views. The amenities are fantastic, especially the swimming pool. Rooms are super ..."

Verified guest

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(959 Ratings)

Hotel in Camps Bay

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located in Camps Bay, this luxury beach hotel features 4 outdoor pools and views of the Atlantic Ocean and the Twelve Apostles Mountain Range. It offers spacious guest rooms a 10-minute drive from Cape Town city center.

Amenities at The Bay Hotel

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Camps Bay

city location on map

Nearby attractions

Kirstenbosch National Botanical Garden

Cape of Good Hope

Two Oceans Aquarium

Cape Town Stadium

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.6Excellent

(959 Ratings)

"This was my third time staying here and it was fantastic as always. It is in the most perfect location with beautiful views. The amenities are fantastic, especially the swimming pool. Rooms are super ..."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(959 Ratings)

Hotel in Camps Bay

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Camps Bay

city location on map

Nearby attractions

Kirstenbosch National Botanical Garden

Cape of Good Hope

Two Oceans Aquarium

Cape Town Stadium

Available Rooms

About this hotel

Located in Camps Bay, this luxury beach hotel features 4 outdoor pools and views of the Atlantic Ocean and the Twelve Apostles Mountain Range. It offers spacious guest rooms a 10-minute drive from Cape Town city center.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.6 / 10.0

Excellent(959 Ratings)

100% verified reviews

10.0 / 10.0

Best hotel in the most beautiful location

This was my third time staying here and it was fantastic as always. It is in the most perfect location with beautiful views. The amenities are fantastic, especially the swimming pool. Rooms are super comfortable and the staff were super helpful with any requests we had. My favourite hotel in Cape Town. Already can’t wait for my next visit.

9.0 / 10.0

Superb

Superb hotel, good location and top notch service. Fiyona at the front desk went above and beyond for us, David at the gate was friendly, Simi at restaurant was sweet and welcoming Highly recommend this place. The gym is very modern and well equipped

Wish the balcony was cleaned everyday cause of constant bird poop but other than that excellent

10.0 / 10.0

It was spectacular.

It was good.

English breakfast.

4.0 / 10.0

Not good

Central and close to beach

Not enough chairs to have lunch by pool. Booked single beds and got double beds. Was only allowed check in after 2.30pm which was a problem. Nightly rate very high in comparison to other compatible hotels.

10.0 / 10.0

Great location to explore Cape Town and surrounding area.

Everything but our room was an amazing sea view suite.

Nothing, it was perfect

10.0 / 10.0

Lovely

Amazing location, staff so welcoming friendly and helpful. Views from the room incredible. Loved our stay.

Sadly the pool was a touch cold but this is normal for almost every property we have stayed in.

10.0 / 10.0

Great stay - definitely recommend

The hotel was excellent and exceeded my expectations. The hotel management were proactive, communicative, and very helpful. It was a great stay and I am more than likely to return.

The advice regarding wifi could have been more upfront and/or direct - in rooms or on checking-in. The service in the breakfast restaurant could also have been a bit more attentive. Beyond that, overall great.

10.0 / 10.0

Every 5 star hotel claims good service, The Bay Hotel delivered beyond what we expected.

Location is arguably the best in Camps Bay being right in the middle of a vibrant restaurant strip. The breakfast was delightful and nothing was too much trouble for the staff. The view from our sea view room was exactly as described. Our dining experience was both delicious and engaging as the staff ensured that everything was "just right". Simple inclusions that many other hotels charge for made our stay even better. Like fresh milk delivered to our room without charge, the complementary mini-bar with delicious fresh juices and snacks, a breakfast box for our early departure.

The 4 days of Cape Town wind but there's not a lot we could do about that - its seasonal and very strong.

6.0 / 10.0

It was just ok.

The views are amazing

The staff is a bit slow. We requested for an ice bucket and it was only delivered after 2 hours. The water pressure in the evening is low, we showered in lukewarm water. We called reception and they said they will send someone from maintenance to come and check and they never did. We didn’t have a 5 star experience.

9.0 / 10.0

Love this Hotel….. beautiful location and friendly, helpful staff.

Lovely location. Breakfast good.

The shower and bath water pressure was poor.

9.0 / 10.0

A fantastic place to stay in Camps Bay

An amazing and beautiful location, right in the middle of everything. Fantastic staff. Great facilities. A very comfortable, spotlessly clean room.

The pools are a bit small, internet was a little flaky and the bistro is somewhat limited. But they're all tiny niggles.

6.0 / 10.0

Average

Location

The room was smelling

10.0 / 10.0

Luxury all in one place!

Everything!

Nothing!

10.0 / 10.0

Amazing location, rooms super comfortable and friendly staff made my stay extremely enjoyable!

Amazing location super friendly staff and room was fantastic with balcony overlooking beach front

Nothing

8.0 / 10.0

Very nice.

Breakfast was very good. Room was on second floor which was difficult for my husband.

Room being on ground level.

8.0 / 10.0

High quality hotel in the centre of Camps Bay

The Bay Hotel is in an excellent location in Camps Bay, opposite the beach and in between excellent restaurants. The room are well laid out, the buildign is quiet and secure. The room has free wine and chocaltes for new guests.

The double bed was 2 single beds together. The water temperature in the shower was variable.

10.0 / 10.0

It was like I was on an extended holiday in Mauritius

The location is excellent, on Campsbay beach. Breakfast was exceptional. The room was as if we were in paradise.

It was a really great experience. Nothing was wrong

8.0 / 10.0

Great location. Staff superb Padelcourts and great gym

Staff

Room service was Slow

10.0 / 10.0

PHENOMENAL !

This hotel is hands down the best in Cape Town !!! Amazing staff , amenities and room size with phenomenal views . I can’t stress how welcoming and helpful everyone at The Bay was and it felt like a home away from home .

10.0 / 10.0

A perfect blend of comfort, luxury, and top-notch service — a home away from home!

The location,cleanliness,security,great breakfast and breathtaking views.

10.0 / 10.0

Great hotel for solo travellers

I loved my stay, very friendly staff everywhere in the hotel. Great food, lovely breakfast, great selection. Fabulous room, very clean and comfy. Highly recommended for a solo stay

Nothing

10.0 / 10.0

Perfect

Everything

Nothing

8.0 / 10.0

Love the Bay Hotel best location

Location is the best Staff are helpful The room size is perfect

Rooms need refurbishment Toilet needs maintenance the shower water is slow

10.0 / 10.0

مريحة ورائعة

Room size, location, cleanliness, overall atmosphere

2.0 / 10.0

extremely bad service!! not worth the stay

breakfast was good and location

The hotel service was the worst we have experienced in a long time. staff not friendly renovations at the hotel was not mentioned by ANY ONE - not before, not while we stayed and not there after!!! no introduction to the hotel or the room on arrival, just wanted to get us out of the "make shift reception" as fast as possible. tried to call reception from the room, NO WHERE WAS THE NUMBER FOR RECEPTION DISPLAYED, I had to call the outside line from my phone to get in touch, the excuse was the pamphlets are being printed... how rediculous. do these people not have printers in this day and age???? the wifi only worked for 1 phone and was weak!!

10.0 / 10.0

My best hotel experience in Africa so far. Top tier

The location was very strategic. Clean facility with very nice staff.. top notch facilities and services

Nothing

10.0 / 10.0

Absolutely amazing

Everything

9.0 / 10.0

Excellent

Surrounding environment. Room, the balcony was facing the beach and sunset. The restaurants in the neighbourhood very good!

10.0 / 10.0

A must stay if you are in Camps Bay

All staff are so lovely , such a lovely welcome from the porters to lovely Belinda on the front desk. The location is amazing

6.0 / 10.0

would recommend

it was good and comfortable

the breakfast was ok

10.0 / 10.0

Beachfront pleasure!

Location, service, facilities

9.0 / 10.0

Mary Ann Cloete

The staff is amazing. Very friendly and attentive to your needs and wants. Would definitely recommend.

Nothing.

8.0 / 10.0

Could do better!!

The rooms were nice, staff at the breakfast buffet was exceptional.

2 rooms and both on different floors even though on both floors the adjoining rooms were available. We were told that the adjoining rooms were occupied however the rooms were vacant and after much request we were given adjoining rooms. The lady manager at the reception was rude and didn't know how to handle objections. Mountain view rooms literally had the back alley view. And the manager turned rude when we requested for a change.

8.0 / 10.0

Very pleasant stay in a fantastic locación

Amazing breakfast

The shower pane was not covering enough so a lot of water was coming out and flooding the bathroom

10.0 / 10.0

Amazing location, beautiful hotel - hear the waves all night long

The location is a 10/10, Breakfast 10/10, Spa 10/10 - great service, safety and facilities

One of our rooms was a little worn, toilet ran, door struggled to lock, not all lights would turn on - we did not complain, because everything else was so good.

10.0 / 10.0

We enjoyed our stay and would definitely use the same hotel when another holiday comes up.

He courtesy of the staff and willingness to help when approached.

None

7.0 / 10.0

Personnel very friendly

Room near some or other motor, humming keeping you awake the whole night. Reported a drawer over the fridge that would not close but nothing was done. No TV without your own subscription

9.0 / 10.0

Amazing!

I like everything

Nothing

10.0 / 10.0

Perfect location to enjoy Cape Town & the Western Cape

The location right on the beach in the centre of Camps Bay is excellent. The whole set-up of the cafe, bar and pool area is great as it shelters the area from the road. Rooms are very well appointed too with comfortable beds and a lovely bathroom.

8.0 / 10.0

Good value, Fab location. I would stay again

Really liked location and the hotel itself had all facilities, pools, gym, spa and restaurants. Very convenient to all local attractions and friendly staff.

Booked a transfer from the airport which didn't turn up. Ended up ok as we just ordered uber which was cheaper. Bedding configuration was twin instead of double, after 3 requests it was remedied and all was good. Shower could have done with a good scrub and housekeeping ran out of bath size towels. Day spa change room was down the hallway so you had to pad in your robe and slippers near areas that had a conference that day

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