The Bay Hotel
Top rated by guests





8.6Excellent
(959 Ratings)
"The Bay Hotel is a Camps Bay institution!
From the last time I was at the hotel, c.20-yrs ago, it hasn't lost its charm or ambience. Granted, its not cheap compared other places but you 'gets what..."
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in Camps Bay, this luxury beach hotel features 4 outdoor pools and views of the Atlantic Ocean and the Twelve Apostles Mountain Range. It offers spacious guest rooms a 10-minute drive from Cape Town city center.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Beach front
Family friendly
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(959 Ratings)
"The Bay Hotel is a Camps Bay institution!
From the last time I was at the hotel, c.20-yrs ago, it hasn't lost its charm or ambience. Granted, its not cheap compared other places but you 'gets what..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
The area
The manager ( was a white guy)
10.0 / 10.0
The Bay Hotel is a Camps Bay institution!
From the last time I was at the hotel, c.20-yrs ago, it hasn't lost its charm or ambience. Granted, its not cheap compared other places but you 'gets what you pays for'. However given the level of service, in general, and recently refurbished rooms, it all comes down to personal preference as to if The Bay is, or isn't, for everyone's budget.
We had an amazing outlook onto the sea and clear blue skies. Great to watch the surf / beach activities as the wind picked-up and dropped and not forgetting the sunsets! One day was particularly windy but as we know, to be expected, in the Western Cape but this doesn't stop the enjoyment and relaxation at the hotel.
Not much really save a small amount of attention to detail when placing dinner / drinks orders which were quickly remedied and noted by the helpful manageress - I didn't get her name in full but she was able to deal with the small mishaps efficiently and without issue.
10.0 / 10.0
The facilities, location and pool area
N/a
9.0 / 10.0
Great location
8.0 / 10.0
The incredible location … gorgeous views and literally on the doorstep of fabulous restaurants! Had spa vouchers and a welcome drink on arrival.
Met with skepticism on arrival almost like “oh you are staying here” … stuff could be better trained on handling guests the same
9.0 / 10.0
Wonderful stay ! Great staff, perfect location, great pool !
Everything was absolutely wonderful and perfect (except the comfort of the bed…)
The bed is the worst part of my stay… it has been so far the less comfortable I had and that’s the only reason I did not stay longer, which would need to improve because so far this hotel has been my favorite one in Cape Town.
10.0 / 10.0
Breakfasts were exceptional. Staff all incredibly friendly and attentive. Facilities are superb, as is the location. The best hotel in Cape Town that I have stayed in so far.
I cannot fault anything about The Bay Hotel.
6.0 / 10.0
The amenities are not bad at all
My room was not luxurious at all just basic honestly
9.0 / 10.0
The privacy is top notch! Amazing views.
8.0 / 10.0
The location, the staff and food was good
10.0 / 10.0
The location next to the beach and the facilities in the hotel.
The breakfasts were not accommodating non-pork eaters to some extent.
10.0 / 10.0
The staff were incredible. Especially the manager!
Super service
10.0 / 10.0
Very clean
Non
10.0 / 10.0
The staff, food and the location
It was a little too pricey
9.0 / 10.0
Fantastic location, breakfast, spa and sauna. The staff was exceptional. They were helpful and friendly.
We were great full for the upgrade to a cabana room. We liked that our room opened to a private patio and pool.
Despite being upgraded to the Cabana room, it was at the end of the hall way and rather dated. The doors were misaligned and we could smell the sever from the bathroom drain. We had to cover the drain when the bathroom wasn't in use because black drain gnats were flying through the drain, which was disturbing.
10.0 / 10.0
Its proximity to Camps Bay Beach.
There was nothing I didn’t like about the property
10.0 / 10.0
This was my third time staying here and it was fantastic as always. It is in the most perfect location with beautiful views. The amenities are fantastic, especially the swimming pool. Rooms are super comfortable and the staff were super helpful with any requests we had. My favourite hotel in Cape Town. Already can’t wait for my next visit.
9.0 / 10.0
Superb hotel, good location and top notch service. Fiyona at the front desk went above and beyond for us, David at the gate was friendly, Simi at restaurant was sweet and welcoming Highly recommend this place. The gym is very modern and well equipped
Wish the balcony was cleaned everyday cause of constant bird poop but other than that excellent
10.0 / 10.0
It was good.
English breakfast.
4.0 / 10.0
Central and close to beach
Not enough chairs to have lunch by pool. Booked single beds and got double beds. Was only allowed check in after 2.30pm which was a problem. Nightly rate very high in comparison to other compatible hotels.
10.0 / 10.0
Everything but our room was an amazing sea view suite.
Nothing, it was perfect
10.0 / 10.0
The hotel was excellent and exceeded my expectations. The hotel management were proactive, communicative, and very helpful. It was a great stay and I am more than likely to return.
The advice regarding wifi could have been more upfront and/or direct - in rooms or on checking-in. The service in the breakfast restaurant could also have been a bit more attentive. Beyond that, overall great.
10.0 / 10.0
Amazing location, staff so welcoming friendly and helpful. Views from the room incredible. Loved our stay.
Sadly the pool was a touch cold but this is normal for almost every property we have stayed in.
10.0 / 10.0
Location is arguably the best in Camps Bay being right in the middle of a vibrant restaurant strip. The breakfast was delightful and nothing was too much trouble for the staff. The view from our sea view room was exactly as described. Our dining experience was both delicious and engaging as the staff ensured that everything was "just right". Simple inclusions that many other hotels charge for made our stay even better. Like fresh milk delivered to our room without charge, the complementary mini-bar with delicious fresh juices and snacks, a breakfast box for our early departure.
The 4 days of Cape Town wind but there's not a lot we could do about that - its seasonal and very strong.
6.0 / 10.0
The views are amazing
The staff is a bit slow. We requested for an ice bucket and it was only delivered after 2 hours. The water pressure in the evening is low, we showered in lukewarm water. We called reception and they said they will send someone from maintenance to come and check and they never did. We didn’t have a 5 star experience.
9.0 / 10.0
Lovely location. Breakfast good.
The shower and bath water pressure was poor.
9.0 / 10.0
An amazing and beautiful location, right in the middle of everything. Fantastic staff. Great facilities. A very comfortable, spotlessly clean room.
The pools are a bit small, internet was a little flaky and the bistro is somewhat limited. But they're all tiny niggles.
6.0 / 10.0
Location
The room was smelling
10.0 / 10.0
Everything!
Nothing!
10.0 / 10.0
Amazing location super friendly staff and room was fantastic with balcony overlooking beach front
Nothing
8.0 / 10.0
Breakfast was very good. Room was on second floor which was difficult for my husband.
Room being on ground level.
8.0 / 10.0
The Bay Hotel is in an excellent location in Camps Bay, opposite the beach and in between excellent restaurants. The room are well laid out, the buildign is quiet and secure. The room has free wine and chocaltes for new guests.
The double bed was 2 single beds together. The water temperature in the shower was variable.
10.0 / 10.0
The location is excellent, on Campsbay beach. Breakfast was exceptional. The room was as if we were in paradise.
It was a really great experience. Nothing was wrong
8.0 / 10.0
Staff
Room service was
Slow
10.0 / 10.0
The location,cleanliness,security,great breakfast and breathtaking views.
10.0 / 10.0
This hotel is hands down the best in Cape Town !!! Amazing staff , amenities and room size with phenomenal views . I can’t stress how welcoming and helpful everyone at The Bay was and it felt like a home away from home .
10.0 / 10.0
I loved my stay, very friendly staff everywhere in the hotel. Great food, lovely breakfast, great selection. Fabulous room, very clean and comfy. Highly recommended for a solo stay
Nothing
10.0 / 10.0
Everything
Nothing
8.0 / 10.0
Location is the best
Staff are helpful
The room size is perfect
Rooms need refurbishment
Toilet needs maintenance the shower water is slow
10.0 / 10.0
Room size, location, cleanliness, overall atmosphere
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Bay Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Bay Hotel. Enjoy the water!
Is The Bay Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Bay Hotel?
We found 37 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
