Palace Hotel Lake Como
Top rated by guests





8.5Excellent
(1,487 Ratings)
"Location was perfect. Lovely room overlooking the lake. Staff were extremely helpful."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in landscaped gardens on the shore of Lake Como, the Palace Hotel is a 5-minute walk from Como Cathedral. Both the bar and restaurant overlook the lake.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Garden
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(1,487 Ratings)
"Location was perfect. Lovely room overlooking the lake. Staff were extremely helpful."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
The room was very spacious, modern and well equipped
The entrance was hard to find and the hotel bar closed too early in the evening
9.0 / 10.0
Location
Breakfast
The building
9.0 / 10.0
Breakfast was superb, location great and room was very comfortable, especially the bed!
Everything was great - we had a very early exit on the last day. The staff ensured that we had a breakfast pack for every family member to enjoy in the taxi and very long train ride. Thank you so much!!! Very grateful!
4.0 / 10.0
Location
The check out process was really bad and it took almost an hour. The front desk double charged the room and they have claimed that was done by mistake and the amount will be reversed soon waiting for the manager to come to duty. But even after 5 days no amount was returned to the card and no one has contacted me from their management to resolve this issue although I requested detailed clarification by email.
10.0 / 10.0
Location was perfect. Lovely room overlooking the lake. Staff were extremely helpful.
10.0 / 10.0
location, room, staff
10.0 / 10.0
Easy access and in front of the lake. Very clean and the staff are very welcoming! Love it, and will definitely go back.
Nothing
9.0 / 10.0
Great hotel superb setting lovely breakfast and large bathroom
Hotel had no softer pillows very dissappointing considering how much we paid
9.0 / 10.0
The hotel was lovely and the front desk staff and porters could not have been nicer or more accomodating! I will always remember my stay in Como because of the kind helpfulness of all of the staff. The breakfast and wait staff were wonderful! Loved the hard boiled eggs, fruit, croissants and french yogurt. Beautiful breakfast buffet and lovely dining rooms ♥️
The beds could have been more comfortable.
8.0 / 10.0
Perfect location, glorious building, wonderful reception staff. This hotel is very well managed in a way that take care of all them small details.
Thinly think we didn’t like was that our stay was far too short
8.0 / 10.0
Maintenance and restaurant staff super polite and helpful, location was great, room was updated and very clean
Desk staff not very knowledgeable or helpful, room was pretty small, breakfast was very large for a buffet. Only place in Italy where Cafe Americano was good, expensive hotel. Not the hotels fault but the lack of taxis or Ubers in the area is very unfortunate. The hotel’s pick up service from the Milan airport was 200 euros. There were no taxis visible at the airport so had to use the private car option. It’s an outrageous price.
5.0 / 10.0
Location - on the lake front and only a few minutes walk to the ferry’s / duomo
Breakfast was fresh buffet with plenty of selection - no menu offered for fresh omelettes / porridge
Dianna at reception was a credit to the hotel
Good air con
@ 640€ for 1 night b&b inc 24€ parking and tourist tax - bedroom & bathroom was very small. Bed uncomfortable, room noisy from the best of music from the bar
A similar style on the front of Garda town is half the pricc per night with stunning spa and large rooms
9.0 / 10.0
The location is perfect + breakfast is good as well.
The staff were very helpful and friendly as well.
Two single mattresses placed together to form a queen size bed in the room wasn’t comfortable at all
8.0 / 10.0
Amazing location and kind staff
No issues
5.0 / 10.0
Great location!!
Small average rooms, somewhat overpriced for the rooms and amenities!
10.0 / 10.0
Location was great! Rooms comfortable and breakfast buffet was excellent!
9.0 / 10.0
Most of the facilities, the staff and the location.
Nothing.
3.0 / 10.0
Location good
Rooms are small and not comfortable
Hotel has no facilities, the breakfast is really bad and lobby is a joke, small, old and really depressing
10.0 / 10.0
Location!!
10.0 / 10.0
It is a Palace.
None
8.0 / 10.0
Perfect breakfast.
No particular criticism, except we were a bit unlucky that the air-stream from the air-conditioner in our room (157) is directed immediately onto our heads during sleep/rest.
10.0 / 10.0
Absolutely stunning hotel. Wonderful location, the view from our balcony was exceptional. Staff was incredible and so helpful. The food and drinks were great. Overall amazing experience
Nothing
8.0 / 10.0
Location and pleasant surroundings. Friendly efficient staff. Lovely breakfast.
Lack of garden/area to relax in outside. Maybe a pool?
9.0 / 10.0
Great location right next to the train station.
Lovely views from room.
Had to wait for Reasturant to open to get a drink even a soft drink.
7.0 / 10.0
Location
Old bedrooms
9.0 / 10.0
Prime location
10.0 / 10.0
The location was close to the city center. The views of the lake were gorgeous.
The door to the newer section of the hotel was usually locked. This made it difficult to access the back door to the city center.
10.0 / 10.0
We arrived mid-morning, and as expected, our room wasn’t ready. However, it was not a problem! We completed the check-in process and our bags were tagged and kept safe so that we could explore without having to carry our bags around. The guy at the desk was very helpful and knowledgeable about the local area and provided us with a free map on which he marked out the local market and points of interest.
After a long day exploring Como and Bellagio, we returned to our hotel later that evening, collected our bags and room key card. Unfortunately, our key card didn’t work, and we were not the only ones! So back to reception we went. When we eventually got into our room, it was very comfortable and had a great view of the lake!
Breakfast the next morning was delicious - buffet style. We were fortunate enough to get a seat next to the window, overlooking the lake. Would definitely stay again.
6.0 / 10.0
The location is fantastic. The staff is super friendly and efficient. The architecture is charming. The garden bar is a magical spot.
Only partially renovated. The quality of linens/ pillows/ mattresses are below average.
9.0 / 10.0
The location the hotel is in historical building amazing views clean rooms well equipped delicious breakfast
9.0 / 10.0
This hotel is located very close to the center of Como. You can easily stroll to shops and restaurants.
10.0 / 10.0
Clean, modern rooms
Nothing
5.0 / 10.0
The staff totally forgot my wife’s “surprise” 50th birthday dinner booking she made 1 month prior- this then became no surprise because she has to rearrange it upon check in. We where also offered to use the gym early then stated each day but when ever we came down each morning a grumpy man at the front desk would make a fuss.. Cleary one hand dose not speak to the other at this hotel.
10.0 / 10.0
No taxi or Uber
9.0 / 10.0
Great friendly staff,terrific location, lovely room with views of Lake Como
Nothing to dislike
5.0 / 10.0
Location
7.0 / 10.0
Great location, had a beautiful view of the cathedral from my room.
Staff were really friendly and helpful!
Great base to explore como, cable cart station and main ferry station really close by (within five minutes).
Overall the hotel was decorated beautifully
The beds were a little bit uncomfortable
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Palace Hotel Lake Como. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Palace Hotel Lake Como pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Palace Hotel Lake Como?
We found 28 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
