Copthorne Downtown by Millennium





7.8Good
(3,964 Ratings)
"I asked for an extra hour to leave and they gave it to me."
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4-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
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Copthorne Downtown by Millennium is located in the center of Abu Dhabi, in the business district, 9.3 mi from the National Exhibition Center. The hotel features a rooftop swimming pool.
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Spa
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(3,964 Ratings)
"I asked for an extra hour to leave and they gave it to me."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Cleanliness and location
10.0 / 10.0
I asked for an extra hour to leave and they gave it to me.
7.0 / 10.0
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7.0 / 10.0
If you require nearby facilities and amenities, the location is ideal as it is situated in the heart of the city. The majority of local attractions and services are conveniently accessible within walking distance, making mobility effortless. Unlike rural areas where transportation options may be limited, this location offers a wide range of choices. Additionally, the absence of long distances to reach small shops enhances the convenience of the area.
The staff at this hotel seems a bit unfriendly. They’re not rude, but the concierge doesn’t know how to smile at all. None of the staff members were particularly friendly. The reception staff was okay, but the overall atmosphere from the staff was not welcoming. I also went to the Sheraton hotel nearby, and I had the same experience. It seems like this attitude is spreading throughout the area.
10.0 / 10.0
The staff were very friendly and helpful, the facilities were ideal and the breakfast offered a variety of options which was excellent.
Shout out to some of the Staff at the Valet, Omelette station, Gyana, Shankar, Ray and Ihdaa. Just to mention a few who we got to socialise with during our stay.
Lack of onsite parking but the Valet team did an awesome job with sourcing public parking.
5.0 / 10.0
location and Staff
Pillow and Comforter. Kindly change it to new.
10.0 / 10.0
I liked the hotel’s location and cleanliness. I would also like to thank Ms. Payel from the reception for her support.
9.0 / 10.0
The location was so good
Clean and everything near everything
2.0 / 10.0
I didn’t like it and not recommended
Everything except the recipient
10.0 / 10.0
Perfect Hotel Stay
Arrival & Lobby
Warm welcome: Friendly staff greet you by name, handle luggage, and offer a refreshing welcome drink.
Effortless check-in: Quick, digital or in-person check-in with clear explanation of amenities and local tips.
Room
Spacious layout: Thoughtful floor plan with clear zones for sleeping, working, and relaxing.
Comfortable bed: High-quality mattress, breathable linens, and a choice of pillows.
Calm atmosphere: Soft, adjustable lighting, neutral soundproofing, and subtle, pleasant scent.
Climate control: Quiet, precise thermostat and good airflow.
Smart conveniences: USB outlets, wireless charging, fast free reliable Wi‑Fi, easy-to-use in-room controls.
Useful Refrigerator & coffee: Freshly stocked, given freely , with a quality coffee/tea setup.
Clean, modern bathroom: Rain shower and tub option, plush towels, upscale toiletries, good lighting and a magnifying mirror.
Thoughtful extras: Blackout curtains, a small welcome gift (snack or local item), and slippers available.
Atmosphere & Amenities
Quiet & relaxing: Minimal hallway noise, well-managed guest flow, ambient music at an appropriate level.
On-site dining: A great restaurant with local ingredients, grab-and-go options, and flexible room service hours.
Fitness & recovery: Clean gym with modern equipment, plus a pool or spa and easy booking for treatments.
Workspace options: Comfortable business center or dedicated quiet working areas with printers and meeting rooms.
Efficient housekeeping: Daily service timed to guest preference, quick responses for extra requests.
Location & Convenience
Central but peaceful: Walking distance to key attractions, transit links, and quality local dining while tucked away from main traffic.
Easy transport: Valet/secure parking, reliable shuttle or concierge-arranged transport, and clear directions to nearby points of interest, easy access to public transportation.
1.0 / 10.0
I did not like it at all, cleanliness was awful, staff not nice, i will never ever go there again.
I did not like it at all, cleanliness was awful, staff not nice, i will never ever go there again.
6.0 / 10.0
Cheap
Well, the bed was like the room was immediately switched on
3.0 / 10.0
The location is fine
Curtains were broken all over the room
AC was warm
Fridge was hot and noisy
Staff were wired and not professional
3.0 / 10.0
Close to ADGM
General cleanliness and speed of check in
10.0 / 10.0
My stay at the Copthorne Downtown Hotel was excellent. The staff were helpful and respectful. The breakfast offered a wide variety of options, and the location was great, especially with easy access to public transportation. A special thanks to Payel and Mohamed for their outstanding service.
8.0 / 10.0
The lady at the reception was very welcoming!
10.0 / 10.0
Costomer service
Rooms are old
9.0 / 10.0
Location clean very good quality of breakfast very friendly staff
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3.0 / 10.0
- checkin took 30 minutes
- paid for a KING bed they gave me two twin double attached to each other. scammed not staying here again i paid almost 600dhs for 1 night
9.0 / 10.0
Staff are friendly
No car park
Furniture little old
5.0 / 10.0
Room was upgraded to suite, bed was large and comfortable
The living room of the suite smelled musty. The bedroom desk had an iron burn mark. The pool area was not very clean.
10.0 / 10.0
The staff and the location , Lhaled and the reception staff to the valet and everyone were always very friendly accommodating making my stay wonderful as always with Copthorne Hotel. Thank you all
9.0 / 10.0
Location : Easy to connect, close to restaurants and coffee shops.
Rooms : It was perfect for a family of 4. It was a surprise for us when entering to the room.
I would say, it’s perfect for the price you pay!!!
7.0 / 10.0
I stayed for two weeks. The location is on a busy road, and during rush hours it was very difficult to get a taxi. Although the hotel is rated 4 stars, I would personally rate it only 3 stars. During events in Abu Dhabi, the additional supplement charge is unreasonable, reaching around 1500 AED per night on top of the actual booking cost. If you are planning to visit Abu Dhabi in October, November, December, or during the New Year period, make sure to double-check your booking in advance. Event dates to be aware of include 9–15 October, 2–6 November, and 2–8 December.
Not exciting just stayed .
9.0 / 10.0
Everything was to expectation. Bed was good. Room was spacious. Shower was good
Dinner buffet is just till 10:00 pm.
10.0 / 10.0
Clean
Nothing… I like all
9.0 / 10.0
Location and all the staff, thanks to Aung, Gyana, Nan and Mr. Allan for your amazing service
All is fine
9.0 / 10.0
Good
Good
10.0 / 10.0
Location staff attitude very nice
Price
8.0 / 10.0
The staff is just wonderful, smiling and helpful....restaurant staff .. Sankar, and everyone ...keep it up ..Oh our bud from Morocco...was great meeting you ..and the brother who welcomed us on 25th, you were right about Warner bros....we spent hoursssss there...great time :)
Housekeeping: my room 1117 was always neat...thanks so so much...sorry I didn't ask your name ..🙏
Room- value for money
Service- value for money
Baby cot: my baby loved his cot and he had the fluffiest pillow ever...he will miss it
Room for improvement: the food variety for breakfast could be improved, maybe daily changes...
It is tasty and fresh though...wonderful :)
10.0 / 10.0
Peacefull
I just feel that 3 times someone trying to open the door early morning i dont know by mistake or what so i wake up and check to see who is it but i dont see any person
9.0 / 10.0
The staff were lovely
Breakfast was good
Beds were comfortable
Really liked the toiletries range
Quiet
The suite room was quite tired - they need a freshen up
Very dim lighting in the suite
2.0 / 10.0
The room is good and comfortable
Stay 12-13 July booked 5 room for family.
The receptionist is not accomodating it took almost one hour to wait for check in instead of what was said in 5 minutes, when we follow up she answered "as i said the room isn't ready!: in our bookingvone room was booked without breakfast as the member has to check out early, the receptionist keeps on repeating to us that no breakfast for thus room, we knew it that's why we put no breakfast the other member will check in little late due to work, again she always stressing on that that particular guest must have to present his id for check in. Can she just tell us one time only? Not to annoyed us. She is not even smile 😒 that can create a welcoming atmosphere though waiting time is too long, we are coming from different emirates. Then that night we went out and when we returned we received a call telling that more people in room 824 outsiders/visitors are not allowed. As if we are doing elligal. We need bonding time of course as we are allocated in different level we are having hard time gather together. Staff are governed by their policy. However they should not annoyed their guests.
4.0 / 10.0
free room upgrade
I’d like to share some concerns from my recent stay:
Valet Service – Unfortunately, my car broke down while in your care, and no one from the valet team informed us. We only found out when we came down for dinner, which was very disappointing.
Hallway and Room Layout – The hallways leading to the rooms felt more like partitions in a converted villa than a hotel. The doors were very close to each other, and we could clearly hear other guests opening and closing their doors, which compromised our privacy and comfort.
Room Condition – Although I specifically requested a non-smoking room at reception, the room still had a strong cigarette odor. This made our stay uncomfortable and did not reflect the standards we expected.
I hope you’ll take this feedback constructively, as I believe your team can improve these areas to provide a better guest experience.
Overall, while I appreciated the free room upgrade, my stay was disappointing due to poor valet communication, subpar hallway conditions, and a non-smoking room that still smelled strongly of smoke.
10.0 / 10.0
Staff in the restaurant, in the reception and mainly at the tourist guide desk (Alain) was maximally helpful, friendly, warm-hearted. They helped us to meet all of our needs. We had a very pleasant stay, and will return for sure.
10.0 / 10.0
Very good hotel, staff are great and Much co operation, really i Appreciate all of staff especially front office Mr Abdelhaq
Nothing, all was okay
9.0 / 10.0
The property is centrally located, the reception staff are extremely helpful, and the swimming pool, along with the overall facilities, is excellent
Breakfast wasn’t as good as expected for the price. It would be nice to have some Indian food on the menu
9.0 / 10.0
Very clean, very amable staff, very good food, large rooms
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Copthorne Downtown by Millennium. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Copthorne Downtown by Millennium. Enjoy the water!
Is Copthorne Downtown by Millennium pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Copthorne Downtown by Millennium?
We found 29 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and free parking.
