"My stay at the Copthorne Downtown Hotel was excellent. The staff were helpful and respectful. The breakfast offered a wide variety of options, and the location was great, especially with easy access t..."
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Copthorne Downtown by Millennium is located in the center of Abu Dhabi, in the business district, 9.3 mi from the National Exhibition Center. The hotel features a rooftop swimming pool.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
$$$$
7.8Good
(3,848 Ratings)
"My stay at the Copthorne Downtown Hotel was excellent. The staff were helpful and respectful. The breakfast offered a wide variety of options, and the location was great, especially with easy access t..."
Copthorne Downtown by Millennium is located in the center of Abu Dhabi, in the business district, 9.3 mi from the National Exhibition Center. The hotel features a rooftop swimming pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
7.8 / 10.0
Good(3,848 Ratings)
100% verified reviews
10.0 / 10.0
Highly recommended
My stay at the Copthorne Downtown Hotel was excellent. The staff were helpful and respectful. The breakfast offered a wide variety of options, and the location was great, especially with easy access to public transportation. A special thanks to Payel and Mohamed for their outstanding service.
8.0 / 10.0
Great!
The lady at the reception was very welcoming!
10.0 / 10.0
It’s was good
Costomer service
Rooms are old
9.0 / 10.0
I had stayed before, and I will definitely come again
Location clean very good quality of breakfast very friendly staff
-
3.0 / 10.0
sucks
- checkin took 30 minutes
- paid for a KING bed they gave me two twin double attached to each other. scammed not staying here again i paid almost 600dhs for 1 night
9.0 / 10.0
Difficult to find car park
Staff are friendly
No car park
Furniture little old
5.0 / 10.0
Not worth it for the price paid, but not awful. There are better options in this price bracket.
Room was upgraded to suite, bed was large and comfortable
The living room of the suite smelled musty. The bedroom desk had an iron burn mark. The pool area was not very clean.
10.0 / 10.0
Wonderful stay, great value and location and the Team/ Staff and Management most welcoming
The staff and the location , Lhaled and the reception staff to the valet and everyone were always very friendly accommodating making my stay wonderful as always with Copthorne Hotel. Thank you all
9.0 / 10.0
Nice Location, Nice Room & Service
Location : Easy to connect, close to restaurants and coffee shops.
Rooms : It was perfect for a family of 4. It was a surprise for us when entering to the room.
I would say, it’s perfect for the price you pay!!!
7.0 / 10.0
Good Location- good breakfast - 3 stars rate
I stayed for two weeks. The location is on a busy road, and during rush hours it was very difficult to get a taxi. Although the hotel is rated 4 stars, I would personally rate it only 3 stars. During events in Abu Dhabi, the additional supplement charge is unreasonable, reaching around 1500 AED per night on top of the actual booking cost. If you are planning to visit Abu Dhabi in October, November, December, or during the New Year period, make sure to double-check your booking in advance. Event dates to be aware of include 9–15 October, 2–6 November, and 2–8 December.
Not exciting just stayed .
9.0 / 10.0
Perfect place.
Everything was to expectation. Bed was good. Room was spacious. Shower was good
Dinner buffet is just till 10:00 pm.
10.0 / 10.0
I like the staff the way they serve the customers. And I’ll give 100% feedback for Allan as he served me very well
Clean
Nothing… I like all
9.0 / 10.0
Amazing
Location and all the staff, thanks to Aung, Gyana, Nan and Mr. Allan for your amazing service
All is fine
9.0 / 10.0
Good
Good
Good
10.0 / 10.0
Very nice hotel
Location staff attitude very nice
Price
8.0 / 10.0
Value for Money
The staff is just wonderful, smiling and helpful....restaurant staff .. Sankar, and everyone ...keep it up ..Oh our bud from Morocco...was great meeting you ..and the brother who welcomed us on 25th, you were right about Warner bros....we spent hoursssss there...great time :)
Housekeeping: my room 1117 was always neat...thanks so so much...sorry I didn't ask your name ..🙏
Room- value for money
Service- value for money
Baby cot: my baby loved his cot and he had the fluffiest pillow ever...he will miss it
Room for improvement: the food variety for breakfast could be improved, maybe daily changes...
It is tasty and fresh though...wonderful :)
10.0 / 10.0
I would like to say thank you very much to Ms.Pyle for giving us another 2 hours free stay as we cannot able to checkout
Peacefull
I just feel that 3 times someone trying to open the door early morning i dont know by mistake or what so i wake up and check to see who is it but i dont see any person
9.0 / 10.0
We enjoyed our stay! Thank you
The staff were lovely
Breakfast was good
Beds were comfortable
Really liked the toiletries range
Quiet
The suite room was quite tired - they need a freshen up
Very dim lighting in the suite
2.0 / 10.0
Not relaxing and not welcoming environment
The room is good and comfortable
Stay 12-13 July booked 5 room for family.
The receptionist is not accomodating it took almost one hour to wait for check in instead of what was said in 5 minutes, when we follow up she answered "as i said the room isn't ready!: in our bookingvone room was booked without breakfast as the member has to check out early, the receptionist keeps on repeating to us that no breakfast for thus room, we knew it that's why we put no breakfast the other member will check in little late due to work, again she always stressing on that that particular guest must have to present his id for check in. Can she just tell us one time only? Not to annoyed us. She is not even smile 😒 that can create a welcoming atmosphere though waiting time is too long, we are coming from different emirates. Then that night we went out and when we returned we received a call telling that more people in room 824 outsiders/visitors are not allowed. As if we are doing elligal. We need bonding time of course as we are allocated in different level we are having hard time gather together. Staff are governed by their policy. However they should not annoyed their guests.
4.0 / 10.0
Overall, while I appreciated the free room upgrade, my stay was disappointing
free room upgrade
I’d like to share some concerns from my recent stay:
Valet Service – Unfortunately, my car broke down while in your care, and no one from the valet team informed us. We only found out when we came down for dinner, which was very disappointing.
Hallway and Room Layout – The hallways leading to the rooms felt more like partitions in a converted villa than a hotel. The doors were very close to each other, and we could clearly hear other guests opening and closing their doors, which compromised our privacy and comfort.
Room Condition – Although I specifically requested a non-smoking room at reception, the room still had a strong cigarette odor. This made our stay uncomfortable and did not reflect the standards we expected.
I hope you’ll take this feedback constructively, as I believe your team can improve these areas to provide a better guest experience.
Overall, while I appreciated the free room upgrade, my stay was disappointing due to poor valet communication, subpar hallway conditions, and a non-smoking room that still smelled strongly of smoke.
10.0 / 10.0
Kind staff, clean rooms, good price-value ratio
Staff in the restaurant, in the reception and mainly at the tourist guide desk (Alain) was maximally helpful, friendly, warm-hearted. They helped us to meet all of our needs. We had a very pleasant stay, and will return for sure.
10.0 / 10.0
Excellecnt hotel
Very good hotel, staff are great and Much co operation, really i Appreciate all of staff especially front office Mr Abdelhaq
Nothing, all was okay
9.0 / 10.0
Overall facilities, is good
The property is centrally located, the reception staff are extremely helpful, and the swimming pool, along with the overall facilities, is excellent
Breakfast wasn’t as good as expected for the price. It would be nice to have some Indian food on the menu
9.0 / 10.0
I will come again
Very clean, very amable staff, very good food, large rooms
1.0 / 10.0
Bad service
nothing at all
"Reception (especially the night shift) charged 100 AED for early check-in and refused to provide a tax invoice or receipt. That’s really shameful." "Although I had a small child with me, the lady at the reception said, 'There is no humanity here; our accounts department will blame us.' Is that a professional response?"Keep in mind, I am a regular guest. Is money the only thing that matters to them?"
10.0 / 10.0
We had a fantastic stay🥰 thank you...
Staff are very kind... Kuya allan, who always assists us every time that we are in the hotel... all the people at the front desk who have always been very, very polite and helpful to us...
especially Dicksha and Payel...
And most of all, the man in the valet parking this morning who always great us every time we passed the door...
You are all amazing... thank you for accommodating us very well...
Maybe adding some automatic air refresher will be
awesome in the room...
10.0 / 10.0
Satisfied with this place
Stayed in this hotel for only 1 night. We liked the huge bed which was VERY soft and comfortable, with good blanket and pillows.
The room has everything you need: water, some instant tea/coffee, small fridge, good shower accessories such as shampoo, conditioner, gel, body lotion, shower caps.
The buffet breakfast was nice with a lot of options.
Very friendly staff.
Also, small swimming pool on the roof.
Shower was not very convenient because of narrow shower cabin with a door that opens towards itself. The same problem with the public toilets - small toilet cabins with doors that open the same way.
Some places probably need minor repairs.
9.0 / 10.0
Excellent
Staffs are friendly --receptions team ( the asian lady -- nepal
Or malay ) forgot -- her name,,the cleaner-- valet parking team -- the room boys --sir allan ( the filipino)
9.0 / 10.0
Great location and value for money for a short stay
Location and value for money
Breakfast was ok, but staff asked us to leave shortly after we finished and were chatting to another couple
10.0 / 10.0
i want to thank you payel the receptionistwhos given us consideration about our timing
complete amenities
small hallway. the small pool should atlist have something to cover the pool area to atlist be not too much expose to sun
9.0 / 10.0
Excellent & comfortable stay !
Special thanks to Diksha for smooth check in, and for surprise upgrade!
Good city location & comfortable stay.
10.0 / 10.0
Great vacation
Great hotel location.great roof top pool.very good breakfast.the staff is very friendly and helpful
All praise and thanks to Raj for a clean and beautiful room
10.0 / 10.0
Super Abu Dhabi
Super, city, clean
10.0 / 10.0
best place for breakfast
best breakfast, rich of variety of food
price
5.0 / 10.0
Average.
The location was great and the staff were super friendly.
The TV was more like an old monitor with no proper channels available to watch. The sheets were torn and the keepers didn't bother to change it even the next day.
3.0 / 10.0
Sad
So and so
Not very clean too old for sure
10.0 / 10.0
Nice staycation
Quick check in, staff is very nice and pleasant, accommodating every request
Nothing
8.0 / 10.0
Highly Recommend: Excellent Location & Service
This hotel shines with its prime location, a real plus for exploring or getting around Abu Dhabi. What truly elevates the experience, though, is the exceptional warmth of the staff. From check-in to check-out, their friendliness and eagerness to assist create a welcoming and comfortable atmosphere. Their genuine care makes all the difference, turning a simple stay into a genuinely pleasant one. For convenience and a human touch, this hotel is a solid pick.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Copthorne Downtown by Millennium. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Copthorne Downtown by Millennium. Enjoy the water!
Is Copthorne Downtown by Millennium pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Copthorne Downtown by Millennium?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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