Cristal Hotel Abu Dhabi
Top rated by guests





8.5Excellent
(2,901 Ratings)
"Location is perfect. It is in the city center with all food, restaurants and shopping spots accessible within 15 mins."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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Cristal Hotel Abu Dhabi is a modern 4-star hotel located in the heart of the city's business district, right next to Madinat Zayed Shopping Center.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(2,901 Ratings)
"Location is perfect. It is in the city center with all food, restaurants and shopping spots accessible within 15 mins."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Location and cleanliness
I liked it
10.0 / 10.0
Location is perfect. It is in the city center with all food, restaurants and shopping spots accessible within 15 mins.
9.0 / 10.0
Breakfast was amazing. Rooms were very clean. Great location. Highly recommended.
8.0 / 10.0
Great size room with sitting room attached and two huge t.v.s
One set of towels, slippers, bathroom glass was provided and we had to request second requirements
9.0 / 10.0
Amazing staff
9.0 / 10.0
Great room and bathroom.
There isn't enough warm water to fill up the bath in one time.
10.0 / 10.0
Respectful workers in the reception, amazing room
-
9.0 / 10.0
Very confortable room, super nice employees
Super noisy bars & discotheque on floors 17 & 18 -> ask for a room on the first floors
9.0 / 10.0
Clean and comfortable
10.0 / 10.0
Good service
Add sports channels on your tv,football etc
8.0 / 10.0
Room was comfortable the Korean restaurant on the M floor was very good. Central location, loads of taxis and transport options close by.
8.0 / 10.0
Amazing place
9.0 / 10.0
Location was great. Staff excellent and polite and most accomodating. Room very comfortable. Great breakfast and good dining options. We highly recemmend this hotel
There is nothing in particular we did not like
10.0 / 10.0
Great staff throughout - from the cleaning lady to the bar staff at the G.O.A.T and the lady at the coffee shop. Everyone was so friendly and couldn’t do enough for us.
The pool and spa area was so relaxing. We enjoyed a couples massage one evening and I’d highly recommend!
Nothing.
6.0 / 10.0
Within the city
Parking issue
10.0 / 10.0
I got upgraded to a lovely suite, but even without that, this hotel is extremely good value for money. The bed was very comfy, the room very clean, and the breakfast delicious with a lot of choices. The staff was very kind and helpful - all in all a no-brainer choice in Abu Dhabi.
9.0 / 10.0
The staff were very helpful and extra nice.From the reception to the dining staff.
There was a damp smell in one of the rooms, and I reported this to the reception.
10.0 / 10.0
Accessibility
10.0 / 10.0
Always our got to hotel apartment.
Bed is super comfortable and room is always clean. Kitchen tools are also available (needs to be requested in the room service).
Pool is heated.
Breakfast is okay.
Near to M. Zayed Shopping Center
6.0 / 10.0
I actually didn't like that the room had no toiletries (just basic ) to be fare or any laundry bags unless you ask for it,
we asked for wanted at night they said there is one in the room and they didn't bring a new one until the morning
9.0 / 10.0
Room and stay excellant.Staff
nothing specifically
4.0 / 10.0
Room sizes were good
They did not provide towels and dental kits.
Even Tea coffee Saches were to be asked.
All properties of this scale always provide unlimited bottled water.
However they limited to only 1 bottle per person which was not mentioned while booking.
8.0 / 10.0
The cleanliness
valet service could ne better, do not move the driver seat
1.0 / 10.0
All services were fine
Your reception staff was extremely rude specially the philipino guy who called me at my room. My friend visited me at my room for dinner and she mistakenly forgot to submit her EID. She was just staying next to your hotel building and we met for yearly dinner.
He called our room and simply bullied us for not submitting the ID at reception, which was our mistake, but he behaved as if we committed a crime and are accused for just forgetting to submit the ID by mistake.
When we requested him that we are in middle of dinner, he became very very rude over the phone.
Finally we had to leave our dinner in between and go to her apartment to get the ID.
4.0 / 10.0
The room was very spacious.
It had a small living room with a TV
The room service was nice and the food was delicious.
The bathroom was big and spacious.
The bedroom had a TV also.
The bed was big and comfortable.
The staff were very friendly and helpful.
There was a taxi line outside the hotel at all times.
The room had a small fridge.
There was a cafe and a spa which was nice.
The pillows were a nightmare, they were so uncomfortable that i had to buy my own pillow.
The room was not that clean, there was dust in some areas of the room.
At first my room was on the 13th floor but because of the noise coming from the bar upstairs, i had to change my room.
The music was sooo loud all night long.
9.0 / 10.0
Clean .
No proper restaurant
9.0 / 10.0
Normal
Noise from night club
8.0 / 10.0
Very comfortable rooms, pleasure staff
Actually, the breakfast could be better
8.0 / 10.0
Location
Na
10.0 / 10.0
The room and the living room plus the gigantic view infront
8.0 / 10.0
Nice staff
extremely cold everywhere, they forget to give us slippers and the floor in the bathroom was very cold.
The bathroom needs an upgrade. At night can Be very noisy from the club if you are staying upper than 8 th floor.
10.0 / 10.0
None
9.0 / 10.0
Good location and nice bar
3.0 / 10.0
Nothing, very bad area, bad smell from Indian restaurants around… stuff very slow
Area, attitude
When l asked about additional bed (we were 2 adults and child 11 y.o ), they asked about additional money… when we decided to change a hotel after the first night they were ready to give us for free… not so clean, bed smell from Indian restaurant
10.0 / 10.0
the staff are very attentive and the room are clean.
none
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Cristal Hotel Abu Dhabi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Cristal Hotel Abu Dhabi. Enjoy the water!
Is Cristal Hotel Abu Dhabi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cristal Hotel Abu Dhabi?
We found 29 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
