Jannah Burj Al Sarab
Top rated by guests





8.4Excellent
(7,323 Ratings)
"Clean room, comfortable, superb location"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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Jannah Burj Al Sarab is located in the heart of downtown Abu Dhabi, just a 5- minute drive to the Corniche. Guests can enjoy the super fast WiFi throughout the entire hotel.
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Spa
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(7,323 Ratings)
"Clean room, comfortable, superb location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Clean room, comfortable, superb location
9.0 / 10.0
Location and flexible staying after check out timing for prayers
Fridge was not cooling but was fixed after a day
10.0 / 10.0
Everything is good. Property is well maintained. Cleanliness is really good. Location is great.
No complaints
10.0 / 10.0
I am not even sure where to start, everything was perfect
First, all the staffs are indescribable, they are the perfect combination of Hospitality and Professionalism (which is very rare in any place in the world); special mention to the Front Staff Youssef who were TOO friendly and yet still be able to accommodate all our needs rapidly and accurately.
People are saying if you want to see the nicest people you go here, if you want to see the most efficient people, you go there, and so on.
Well you don't need to go here or there, just go to Emirates and you will see the full package.
Other than the wonderful staffs; location was also centered in business district thus you can get any essentials nearby (well, Abu Dhabi has the most convenient arrangement make it easy to go anytime and anywhere); the food was great; everything inside the room was working perfectly; all complimentary needed are provided; everything was awesome
P.S. I saw a showcase in the lobby where the hotel won a lot of awards and I can see why
Overall 1000 out of 100
10.0 / 10.0
Location, easy access and staff
7.0 / 10.0
Was ok
Was ok
10.0 / 10.0
The staff super helpful and they gave us an early check in.
Nothing
9.0 / 10.0
It is close to the corniche. Has a lot of restaurant and shops nearby. Staff hospitality is really good.
We had a lovely room upgrade
The food selection is really concentrated on middle eastern cuisine so if said cuisine is not your preference, just keep it in mind.
I don’t understand how people are being sent to another floor (basically an events room where they set up breakfast) to have breakfast when there were empty tables in the main dining area.🤷♀️🤷♀️🤷♀️
8.0 / 10.0
Breakfast was good with a good selection
9.0 / 10.0
The hotel is very nice, location is good, convenient, breakfast was great!! so many options, the rooms are very spacious and definetely a 4 star hotel quality.
we like everything, it was exactly what i expected. i definitely stay there again.
10.0 / 10.0
The Location, food and staff.
9.0 / 10.0
From the start, Yousuf Alameri at check-in is worth praising. He welcomed us with a smile from the heart, was extremely helpful, and explained everything as it should be. The room was exceptionally great, big, clean. Accomodated me, my wife, and 4 kids with no problem. Breakfast is also fantastic with various options to choose from. Special praise to Nana - the cook. Really kind person. The attention to detail in the hotel was really impressive.
Nothing worth mentioning. Maybe the pool is small a little bit, but I'm being too picky.
3.0 / 10.0
I like the size of the room and how the room attendant and reception response time in calls and concerns.
I would like to commend the staffs from La Cucina Restaurant particularly Ms. Blesilda and Mr. Jessie (both Filipino nationals) for their hospitality and assistance to us during our breakfast. The food was great as well and good for its money value.
The call center response was poor. I was calling since 8am for as much as 10 calls as it was advised to us for request of early check in but couldnt connect to the call and no return call has been made. We reach to the hotel at 10am requesting for early check in as advised to us by the hotel staff when contacted a day before the check in. However we were not accomodated as there were no available room as mentioned by the front office staff which is dissappointing since it is our wedding day and we needed the room in the morning to prepare for our big day even if we are willing to pay extra charge. A complimentary cake was provided but it is mentioned in the cake greetings of "Happy Anniversary when it is not yet our anniversary and in fact our Wedding day which was mentioned to our request prior to check in. This concern was raised to the front office desk but was refused to change the cake as we were advised that the cake is pre ordered in advance and cannot be changed. When we had our evening shower, the shampoo/conditioner bottle was empty and it is frustating that this things were missed when preparing the room prior to accepting guest. I was in the middle of my shower surprisingly knowing you dont have shampoo/conditioner to use. When front desk was called, the room service provided body shower instead. Lastly, on the day of check out around 12nn, a random male staff is keep on knocking on the door asking if we will extend and I am wondering why this cannot be communicated through phone rather than knocking on the door which disturbes our rest periods. Also, we even advised the front desk in the morning that we will be requesting for late check out which they agreed and confirmed. The overall experience could have been excellent and added a good memory to our wedding celebration but it turned out to be unsatisfactory due to this kind of experience.
9.0 / 10.0
Mr.yussef by reception and everyday, he was very friendly and professional.
I can not forget Mme Lamia, superviser, she was perfect.
I will return.
Many THANKS
8.0 / 10.0
My stay got off to an excellent start thanks to the commendable service at check-in. Despite the hotel being quite busy upon my arrival, Yousef Al Amari was exceptionally friendly and helpful, ensuring a smooth and pleasant process.
The valet parking staff were also a pleasure to deal with, adding to the positive first impression.The convenience of basement parking was a definite plus, especially during the hot summer months.
The room itself was spacious and well-appointed, featuring a fantastic bathroom with both a shower and a bathtub. I was also pleased to find thoughtful amenities that are often overlooked these days, such as an iron and bathrobes.
While the stay was overwhelmingly positive, I believe the breakfast offerings could be improved to better align with the hotel's star rating. Additionally, I noticed some minor stains on the carpet in my room.
On the other hand, my checkout experience was very smooth and fast, which made for a hassle-free departure.
Overall, I had a positive experience!
My stay got off to an excellent start thanks to the commendable service at check-in. Despite the hotel being quite busy upon my arrival, Yousef Al Amari was exceptionally friendly and helpful, ensuring a smooth and pleasant process.
The valet parking staff were also a pleasure to deal with, adding to the positive first impression.The convenience of basement parking was a definite plus, especially during the hot summer months.
The room itself was spacious and well-appointed, featuring a fantastic bathroom with both a shower and a bathtub. I was also pleased to find thoughtful amenities that are often overlooked these days, such as an iron and bathrobes.
While the stay was overwhelmingly positive, I believe the breakfast offerings could be improved to better align with the hotel's star rating. Additionally, I noticed some minor stains on the carpet in my room.
On the other hand, my checkout experience was very smooth and fast, which made for a hassle-free departure.
Overall, I had a positive experience!
10.0 / 10.0
Yousif Al Amri is a professional, kind and humble person. He is helpful and knows how to do the job perfectly. I really appreciate his support and assistance
Nothing its perfect
10.0 / 10.0
Yousef Alamri was incredibly helpful and supportive with everything. Anytime I needed something, he was right there to assist, which truly made the stay feel effortless and comfortable. The place itself was amazing—spotless, well-kept, and perfectly organized. Everything felt just right, and I couldn’t have asked for a better experience. I would happily rate the stay 10/10 and highly recommend it to anyone.
N/A
10.0 / 10.0
The staff is very welcoming and very understanding
5.0 / 10.0
Location
Not professional. They assigned us a stinking smoking room when we had to extend our stay for a day.
10.0 / 10.0
U will be welcomed by Youssef he is friendly and good man
U will be welcomed by Youssef he is friendly and good man
10.0 / 10.0
Staff are very friendly places are clean and quiet
Mr yousof al amri in front office was very nice and gentle
Thanks yousof
No
1.0 / 10.0
Property was spacious.
Everything from service, cleanliness, food and water dripping from the walls so can't turn off AC so doesn't recommend the hotel to anyone.
10.0 / 10.0
Excellent Service - Yousef and Saad are very cooperative
Nothing specific
8.0 / 10.0
Rooms
Nothing
6.0 / 10.0
smooth check-in, decently clean room, quiet and peaceful
service was not up to the mark; breakfast was mediocre and had fruit flies hovering over the salad bar
8.0 / 10.0
Proximity to most areas of interest
Cleanliness and the staff especially the staff Yousef was super helpful and accommodating
10.0 / 10.0
Good location, clean, fast internet connection, amazing breakfast, excellent price/performance balance. All staff is helpful and positive. Special thanks to Mr.Yousef for his support even in his very busy day.
6.0 / 10.0
Fair price
Not a 5* hotel
Everything was at basic level.
Breakfast low quality despite the kind effort of the people there.
10.0 / 10.0
Very clean.
The breakfast is various and awesome (until 10:30 AM)
The staff in very cool and helpful.
The hair dryer didn't work in the bathroom socket.
10.0 / 10.0
Centralised location
Clean room, friendly staff
7.0 / 10.0
Nice location and staff.
For a 5 star hotel breakfast should be better. There was a musty smell in the hallway and room wasn`t as clean as it should be.
8.0 / 10.0
Everything 😁
None
8.0 / 10.0
Very well located condo. With infinity pool view just in front or petronas tower.
Very busy building. With a lot of people using facilities
1.0 / 10.0
overall Not a pleasant experience
Breakfast is very terrible.
We booked online twin bedroom's plus one free big size bed + one free kids bed, but when reaching there they charge us for all free beds provided.
the furniture are not very clean
8.0 / 10.0
all okay room, breakfast, clean
10.0 / 10.0
The city view is amazing, the rooms are big with all amenities, the bed and pillows are extremely comfortable and the staff is very helpful.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Jannah Burj Al Sarab. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Jannah Burj Al Sarab. Enjoy the water!
Is Jannah Burj Al Sarab pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Jannah Burj Al Sarab?
We found 28 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and free parking.
