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Jannah Burj Al Sarab

Top rated by guests

International cuisine

Flat-screen TV, fireplace, DVD player

View from property

Coffee/tea maker

Coffee/tea maker

8.6Excellent

(548 Ratings)

"Staff were great, a great affordable chinese restaurant across the road Abu Dhabi os full of Indians and when India happened to be playing cricket that night and winning the racket from outside was im..."

Gary

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(548 Ratings)

Hotel in Abu Dhabi

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with a full-service spa, 9-minute walk to Abu Dhabi Corniche
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour fitness center, 2 coffee shops/cafes, and spa services.
Jannah Burj Al Sarab offers 318 air-conditioned accommodations with fireplaces and DVD players. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities at Jannah Burj Al Sarab

Restaurant

Map of Abu Dhabi

city location on map

Nearby attractions

Louvre Abu Dhabi

UAE Presidential Palace

Warner Bros World Abu Dhabi

Sheikh Zayed Festival

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.6Excellent

(548 Ratings)

"Staff were great, a great affordable chinese restaurant across the road Abu Dhabi os full of Indians and when India happened to be playing cricket that night and winning the racket from outside was im..."

Gary

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(548 Ratings)

Hotel in Abu Dhabi

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Abu Dhabi

city location on map

Nearby attractions

Louvre Abu Dhabi

UAE Presidential Palace

Warner Bros World Abu Dhabi

Sheikh Zayed Festival

Available Rooms

About this hotel

Luxury hotel with a full-service spa, 9-minute walk to Abu Dhabi Corniche
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour fitness center, 2 coffee shops/cafes, and spa services.
Jannah Burj Al Sarab offers 318 air-conditioned accommodations with fireplaces and DVD players. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.6 / 10.0

Excellent(548 Ratings)

3.0 / 10.0

I got there and there were random hairs around. It looked like housekeeping, not a previous guest. I also did not have face towels despite calling the front desk, notifying housekeeping and then calling the front desk again. It took two full days. The food wasn’t that amazing. It was rather bland to me. The staff was incredibly nice and sweet with every interaction, always smiled, greeted, and were very respectful. The hotel itself is a bit run down but has different areas that have been upgraded and are very nice. There was also an odd Shell on my floor - like original food. Other than that, decent hotel for a short stay. I wouldn’t stay here again, but it was not awful for a stop and go.

3.0 / 10.0

The room and bathroom were tired. No one serviced the room or cleaned the bathroom on our first night. Breakfast was ok but not great. Average quality of produce but wide choice.

6.0 / 10.0

Weeks prior to checking in, I attempted to call, message directly and through Expedia, requesting an early check in, none of my attempts to contact them was responded to. They didn’t even pick up the phone when I tried calling them. On arrival, they said that there was no possibility to check-in earlier. Would have been good to know this before I arrived. Other than that, the staff were pleasant and polite.

2.0 / 10.0

Very bad hotel

5.0 / 10.0

Great location with easy access to fantastic food options and the water walk

8.0 / 10.0

Clean room and spacious, stafff is good not excellent.

8.0 / 10.0

The rooms were clean the staff were great but I thought the food could have been a bit more varied and a bit more westernised eg not enough beef or seafood or lamb

10.0 / 10.0

Staff were great, a great affordable chinese restaurant across the road Abu Dhabi os full of Indians and when India happened to be playing cricket that night and winning the racket from outside was immense.

10.0 / 10.0

Excellent hotel and service

4.0 / 10.0

When arrived no AC next to lobby. The bathroom had bad smell. The water pressure in the shower was week. The hot water was not hot. When you close the door of washroom loud sound cones due to roof panels loose. The hotel is next to mosque. The AC cannot be adjusted and very dry. The key card inside room is lose and will come out. (So definitely not 5 * hotel (max 3 *) +vs amazing staff and service from valet, good variety of breakfast, bed is nice and comfortable, near to lot of shops & grocery (1 min walk),

8.0 / 10.0

This was my forst tome staying here and it was good. I loved the views and the price. The staff was very professional & helpful.

10.0 / 10.0

Great staff

2.0 / 10.0

Arriving at 1300 hrs, I was told I was not allowed to check-in until 1400 hrs, so was left standing there to wait. A few minutes later another group arrived, and were called forward and invited to check-in. I approached the desk and asked why these people were allowed to check-in, but I had been told to wait. No explanation was given for this discrimination, but the staff then let me check-in.

5.0 / 10.0

Always great, food is very good quality, too.

8.0 / 10.0

clean

8.0 / 10.0

The hotel is well managed and very clean for an older style property. The staff are excellent.

8.0 / 10.0

kids made too much noise in the lobby and at the dining area while no one from hotel management interfered to handle the situation even thought I talked to them.

10.0 / 10.0

Very nice and very well maintained hotel especially staff is very friendly.close to all restaurants and other facilities most of them are open 24hrs

10.0 / 10.0

I had a brilliant stay at the Jannah Burj Al Sarab. Room was very spacious, clean and modern and I had nice view on one of the upper floors. The king-size bed was so comfortable and there was a nice table to do work. The Wi-Fi was very reliable and quick. Bathroom was a decent size with a good shower. All the staff were extremely helpful, professional, and friendly - checking in and out was quick. The hotel has a swimming pool and gym on the top floor which offer a really great view. There was also a jacuzzi which was great to go in after a day out to re-charge. Location is near a number of different bus routes as well as the Abu Dhabi Mall and the beautiful corniche which is well worth walking. Would definitely stay at this hotel again in the future.

2.0 / 10.0

The hotel needs an urgent refurbishment, carpet is overall stained, furniture is old and outdated. Curtains not fresh and the overall smell in the room is not nice. I had no warm water when is took a shower. Also the check-in was very troublesome. I needed to que in my car for over 20 minutes before I could enter the hotel and for them to take the keys of the car for obliged valet parking. I had a room on the 2nd floor and the noise from the straat and music from the hotel restaurant was very loud.

8.0 / 10.0

Good value for money

3.0 / 10.0

This is an older facility. It is located far away from the places of interest for me.

10.0 / 10.0

Recommended

10.0 / 10.0

Good location, nice room, amazing staff, good breakfast

2.0 / 10.0

When we arrived in our room upon check in there were smb’s dirty underwear and socks. I am in shock that this is even possible in 5* hotel. I have to call reception twice so they could send smb to clean it up. There were no apologies, there was nothing from the hotel side to solve this incident. I am in shock, this is not acceptable in any hotel, especially in the hotel that claims to be a 5* hotel! They just didn’t care about this incident and didn’t make a follow up to make sure we are ok. No apology, no solution proposed. Worst service ever. I would never stay there again and would recommend everyone to avoid this property!

10.0 / 10.0

I stayed at the property for just 4 hours of the night. Can’t say much about it. But it was nice and clean.

10.0 / 10.0

Great hotel.

10.0 / 10.0

Everything was excellent! Highly recommended for all Abu Dhabi visitors!

10.0 / 10.0

Very nice hotel and good service prime location highly recommended

8.0 / 10.0

Staff very friendly, especially Majid in the reception area.

2.0 / 10.0

Terrible experience with what I would called a 3 star hotel. Was charged 250 dollars for an extra bed that was in the worst condition ever.. the brought me an old broken mattress and when I complained, the brought me a second mattress stained with a huge circle in the middle… you could not imagine sleep on such a thing… they made me wait for hours to send a supervisor and the only solution they had was to use blankets as the bed… paid 250 dollars to sleep on the floor. There was no responsibility or accountability from the hotel. The breakfast was also very average and the premises are definitively not up to the stars the hotel proclaiming it has… At most, is a 3 star hotel, very expensive for what you get! Do not recommend it at all….

6.0 / 10.0

Room was fine but overall property was stinky. Breakfast was horrible. Reception staff was unwelcoming. Property location was pretty bad in terms of the locality around. We stayed in deluxe room with sea view. Limited lighting in the room and was very depressing.

8.0 / 10.0

Very nice and professional staff, very helpful and immediate problem solver

5.0 / 10.0

Very big space and clean. Easy access to practical things. Very central.

10.0 / 10.0

Nice

10.0 / 10.0

Clean

4.0 / 10.0

Good value and good accommodation in a centric place

4.0 / 10.0

Dirty room. Noise. Breakfast is terrible. No peace of mind.

10.0 / 10.0

Great hotel and location

6.0 / 10.0

After a long flight, they took soo long to check in also. Almost every guest complained about service being slow while we were waiting to be checked in also. Also we were provided with smoking room even after we chose non smoking room months earlier

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Jannah Burj Al Sarab. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Jannah Burj Al Sarab pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Jannah Burj Al Sarab?

We found 1 amenities for this rental. This includes , and restaurant.

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