Waitakere Resort & Spa





7.6Good
(1,056 Ratings)
"It was surrounded by nature, so peaceful and great customer service. The restaurant outstanding, we had breakfast and dinner, and both amazing! You don’t really need to go out from the resort. We did ..."
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4-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located in peaceful surroundings and featuring scenery of the native rainforest, Waitakere Resort & Spa is located 30 minutes from Auckland CBD.
Business facilities
Golf course (within 2 mi)
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
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7.6Good
(1,056 Ratings)
"It was surrounded by nature, so peaceful and great customer service. The restaurant outstanding, we had breakfast and dinner, and both amazing! You don’t really need to go out from the resort. We did ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
We had a loft room, a little tired, valance was ripped & poked under mattress but fell down & looked tacky, the bed cover had tatty pulls in it very noticeable, one bedside lamp was sitting funny as was broken & not repaired
Beautiful grounds, we didn’t have a balcony would have liked an area where we could have sat outside with the view to have our bottle of wine.
10.0 / 10.0
It was surrounded by nature, so peaceful and great customer service. The restaurant outstanding, we had breakfast and dinner, and both amazing! You don’t really need to go out from the resort. We did a nice beautiful walk around it.
We really liked everything, the only things we noticed as a suggestion is that the resort in general could have a nice restoration, change of furniture and improvements considering the beautiful location and landscape.
7.0 / 10.0
Great location & views
Noise & no air conditioning in room 17. Unfortunate leak in the dish washer & spa tub
9.0 / 10.0
The view Spectacular 😍
Best bed ever slept in and we have stayed at a lot of motels.
Working Spa
Room service was awesome 👌
Staff were welcoming ,enjoyed our stay, and they actually have milo for hot drinks.
Will stay again.
No light in kitchen,was blown no biggie.
Missed certain places when vacuuming,
Holes and tears in net curtain.
I can see why you pay a bond, people beforehand done little damages, and rooms not spectacular cleaned etc, but ups no problem getting bond back 👍🏼 wish i took more photos for review to do justice,cause the view and scenery is a winner,only done videos unfortunately,the room is still lovely would stay again.
8.0 / 10.0
Different locations, good for a couple of days retreat. Can’t rate the duck and lamb dishes at dinner highly enough - really excellent
10.0 / 10.0
The environment. Quiet.
The staff were amazing from the front desk to waiters, thank you.
I needed space away from home and it was perfect for me to be grounded. The room I had was number 5 and I had a view of trees. I needed peace and I got it.
Nothing to fault.
2.0 / 10.0
The view was this hotels only saving grace. I would also add the gardens were well maintained, and the food was of a good quality.
Everything else. Hotel gives "Bates Motel" vibs. Reception staff didn't seem to have any authority and had to check with the owners they didn't seem well trained. Again, the restaurant staff were better. I actually only stayed the two nights managed to get the other nights refunded after the owners approved. It's very old-fashioned, not really a hotel by modern standards very dated. The rooms hadn't been cleaned that well I had to point out things to the cleaner. The photo below is of the air vent in the bathroom after it had been cleaned before it was thick with dust. I tried to use the trails, but they were blocked with fallen trees. The gym has some weights but not really a proper range of equipment. Booked well thought I'd booked a massage, but the reception staff had put it on the wrong day even after ringing the spa manager to make sure there was availability...so no massage 🙄..I was offered a massage fir a couple of days later but by now I'd had enough.
9.0 / 10.0
The location, food, facilities and great staff service.
Nothing really.
9.0 / 10.0
The location is good, sraff are wonderful and the food was amazing. Overall a good stay.
Just the weather during the stay which is out of everyone's control really. No microwave in room 11 but not a biggy.
8.0 / 10.0
wonderful view
10.0 / 10.0
Awesome place to stay.
Nothing. Everything was awesome
8.0 / 10.0
The views, garden, walks , birds, old, sauna and pool, magazines and decor.
It just lacked a few minor details like more pool furniture eg. loungers, drinking water near spa. Restaurant prices were a bit steep. But these are small things. It was wonderful!
7.0 / 10.0
Beautiful location, rooms had lovely view. Breakfasts excellent. Staff friendly
Perhaps a little tired in places, evening menu lacked variety
8.0 / 10.0
Beautiful gardens and views. Room was lovely and big and staff were amazing
9.0 / 10.0
Unique
Entrance and drive are quite tight
7.0 / 10.0
Tucked away in the heart of the forest, Waitakere Resort & Spa offers breathtaking views and a truly peaceful escape.
We were hoping for extra linens and pillows, as our kids decided to sleep together in one room, but there were no spares available.
1.0 / 10.0
Do not book! It is sooooo dirty and outdated…on the floor there was hair eveywhere (carpet, floor, bed). On the sheets there were red and yellow stains ad well as hair. On the window it looked like mould, the main door had a crack under it so you can hear everything. It is super noisy and outdated.
7.0 / 10.0
Atmosphere is so peaceful
Parking
10.0 / 10.0
Quiet and relaxing. Large comfortable room with everything needed.
Was remote so needed to drive to anywhere else but that didn't worry us. Had restaurant facilities onsite if required which you could book on arrival.
8.0 / 10.0
Unique location, love the West Coast and bush rainforest environment.
N/A
5.0 / 10.0
Lovely view of the city. Clean rainforest air.
The menu. The very steep driveway. There was nowhere comfortable to sit and write in the room. One of the pillows had marks on it. There were three guests staying in the hotel total (or at least that's what it looked like) and we were placed right next to another room so we could hear one another a bit too well. If your hotel is empty space your guests out. It was extremely hot with no aircon.
1.0 / 10.0
The view and location
Filthy unit with dirty couches, dirty spa, old bed
3.0 / 10.0
Scenery looks amazing
The location i see from the map which they showed to the our main travel reason to the Redwood park golf club and said its only 6.8km but actually it was 16km to the golf club and no air condition at all and the bathroom and the fridge wasnt clean.
8.0 / 10.0
Location and views
Nothing
10.0 / 10.0
Everything was exceptional from the moment I walked in! Front desk was friendly and upgraded my room and helped me with my various requests. The property is stunning and I loved being in a forest with birds and fauna. The price was generous and definitely worth it!
7.0 / 10.0
Food was good.
Cleaning of windows specially room 16 and 17 area.
10.0 / 10.0
Everyone and everything
Nothing
8.0 / 10.0
Very helpful personal that gave us some options for the room and that without any extra charge.
8.0 / 10.0
You could feel the history in the different areas of the property. It was beautiful in its originality if you know the history. Was privileged to see its beauty and surroundings on arrival on a sunny afternoon to when it was spitting/raining in the evening and early in the morning with the morning mist hovering over the ranges. I would love to come again and bring my family and extended family as a big getaway one time in the near future.
Nothing to dislike if you are coming to this proprety without knowing the history. I thoroughly enjoyed this property and the tranquility and peaceful feeling it gave being out in the ranges in its secluded own oasis.
5.0 / 10.0
Location, food and staff
Room dated, and not clean, heaps of spiders in room and dirty furniture
10.0 / 10.0
We were upgraded by the friendly reception staff member and loved our room with a balcony and a great view over the forest and out to Auckland City. Jibin and his other staff members were very friendly and so helpful! We had evening meals there for 3 nights and 3 breakfasts too. All were first rate. The steak was particularly beautiful. The whole week was superb and we really relaxed. The Ridge Walk was perhaps a little suprising lol. A bit steeper than I imagined but the views were to die for!
Just nothing!
8.0 / 10.0
Staff were so accommodating and worked hard to make our stay enjoyable. The meal was outstanding. Great views from the restaurant and room.
It is an old place but it was clean and comfortable and the views worth it.
8.0 / 10.0
Beautiful location in forest, with magnificent views over Auckland. Staff were great-friendly and efficient. The food in the restaurant was Superb. The rooms were clean, tidy, spacious and well appointed (premier room) with great view. Very quiet and peaceful.
Water pressure in shower is a little low, and temperature can fluctuate quite a bit. Paper sachets for soap/shampoo are painful to use, and no shelf in shower to place them on whilst showing.
8.0 / 10.0
Such a beautiful view. I liked that we could eat dinner there. The setting was so peaceful. The staff were so welcoming. The bed was very comfortable.
I thought the shower could be cleaner.
8.0 / 10.0
View from balcony was nice.
8.0 / 10.0
Beautiful space and very clean and comfortable. Great value.
The toilet in the main bathroom could use a birthday.
10.0 / 10.0
Facility was excellent.
I liked the property.
8.0 / 10.0
Fantastic location and view
8.0 / 10.0
Amazing views. Comfortable bed and shower was great. Will definitely be back over summer when views will be even better.
Evening reception staff told me I couldnt order breakfast and a late check out untill the morning.. Which was not convenient due to wanting a sleep in. But morning staff were amazing.. was a bit of a maze trying to find reception in the rain.
8.0 / 10.0
The atmosphere & location were amazing.
The restaurant dinner was incredible. The service was great & staff were so helpful & went the extra mile😊thanks for making special!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Waitakere Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Waitakere Resort & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Waitakere Resort & Spa?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
