Parkside Hotel & Apartments

7.6Good

(1,475 Ratings)

"Balcony , comfy bed"

Verified guest

Don't miss out! Price and availability may change

7.6 / 10.0

Good(1,475 Ratings)

Hotel in Auckland

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Parkside Hotel & Apartments is centrally located in Auckland CBD (Central Business District), just a short walk from major shopping and entertainment areas.

Amenities at Parkside Hotel & Apartments

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Pool

Non-smoking

Gym

Wheelchair accessible

Balcony/Terrace

WiFi/Internet

Accessible Parking

Family friendly

Safe

Accessible by lift

Key access

Key card access

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Auckland

Nearby attractions

Auckland War Memorial Museum

Available Rooms

$$$$

7.6Good

(1,475 Ratings)

"Balcony , comfy bed"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(1,475 Ratings)

Hotel in Auckland

4-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Map of Auckland

Nearby attractions

Auckland War Memorial Museum

Available Rooms

About this hotel

Parkside Hotel & Apartments is centrally located in Auckland CBD (Central Business District), just a short walk from major shopping and entertainment areas.

Amenities

Business facilities

Concierge services

Free WiFi/internet

Free Parking

Pool

Non-smoking

Gym

Wheelchair accessible

Balcony/Terrace

WiFi/Internet

Accessible Parking

Family friendly

Safe

Accessible by lift

Key access

Key card access

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

7.6 / 10.0

Good(1,475 Ratings)

100% verified reviews

6.0 / 10.0

Comfortable enough but disappointing, will I stay there again NO

We booked a family room in February 2025, however the day before we arrive, I got a phone call to say there's no family room available, is it alright to have 1 queen bed, I said NO, because I'm travelling with my mother-in-law, so they said we have upgrade you and we will put a single bed in the lounge, we got there, and I thought upgrade to what! anyway we put up with it as we were there for 1 night, I went to use the bathroom, I opened the cupboard door and it fell out, I couldn't put it back, when downstairs to reception and reported it, text the photo as well, they then took $200 bond as well as the payment for the room of $219, they cancel the bond on Saturday when we left but we won't get our money back (bond) for up to 4 days (that is not good at all), they should have reverse the charge straight away. No air condition, just a fan which did not cool down the room. Not worth $219.

See above

4.0 / 10.0

Could be better

The view from my balcony of the Sky tower and looking at the green trees below as beautiful. The rooms looked beautiful and would have been more impressive if the aircon worked, Staff at reception were very friendly and welcoming

The aircon was broken in the room and covered up with white tape so they are super-hot. Sleep was near impossible as you just could not cool the room down. We had 2 fans that were extremely loud so we couldn't sleep. We closed off the bathroom in hopes that would cool the room as there was hot air coming from the vents. This made the bathroom a sauna in the morning when we are trying to take a shower. The blinds did not close and there was a good 40cm gap. The beds were a good size but super hard

8.0 / 10.0

We will come back

I like the room layout and many windows

No air-conditioning and it was raining a lot so the room was humid

8.0 / 10.0

Happy with stay

Great location, spacious room, comfortable bed and great shower

No air conditioning

9.0 / 10.0

We loved it!!

The cleaning staff were so lovely and sensitive to our needs. The view was spectacular!

The gym was quite small.

8.0 / 10.0

Absolutely amazing, great location, big rooms and great facilities like Washing machine

Location and the view of the rooms

There is no breakfast buffet, you need to order a day before

10.0 / 10.0

Super helpful service . Yes the air con was out but this was communicated 3 seperate times to me before check-in and we

Balcony , comfy bed

10.0 / 10.0

Perfect base for city trip

Great location in easy walking distance of the centre. Well equipped comfortable apartment with the benefit of hotel style reception. Staff were super helpful. Would definitely stay again,

7.0 / 10.0

Good stay, worth the cheap price.

Loaction, pool, spa and kitchen in room.

Cockroach crawling on the wall.

5.0 / 10.0

Would stay again if the air conditioning was working

Nice view of the skytower and easy walking distance into town,

Sadly on arrival we were informed the air conditioning in the whole complex was not working and that fans would be in the rooms. There was no fan, so we had to request one. It was hot so made the stay not as good.

8.0 / 10.0

Very happy

Did notice the vents in the room needed a good cleaning.

8.0 / 10.0

Enjoyable stay in good location. I would recommend

Friendly staff, great facilities and good location

7.0 / 10.0

Staff is beyond AMAZING! So lovely and helpful!

Hot night in the city with out AC! But fan was okay!

Didn’t use pool - and no ac was hard!

6.0 / 10.0

Excellent location, comfortable, unfortunate issues.

Location was excellent, close to food shops CBD and walking distance to wharf area. My kids room had a view of the tower. Reasonable size rooms.

Unfortunately air con wasn’t working and could only offer us a fan. Onsite parking is $35 a day and getting in and out of the carpark is terrible. So tight and dangerous. We had issues every day with our room swipe cards not working and had to call for assistance everyday. Rooms a little dated.

7.0 / 10.0

Great location, just maybe don't rely on the contents too much!

Great location, short walk from all the main areas of Auckland. Friendly staff and generally clean.

For a self service apartment there were some issues: No teaspoons A bread knife but no chopping board Only one plug for the sink which had to be shared between bath and washing up bowl - felt unhygienic No chairs on balcony despite place being advertised with balcony, you could only stand on it. No drying rack for dishes. Only drying rack for clothes was one line over the bath which was not enough for a full load.

2.0 / 10.0

Used to be our regular place in Auckland - won't be back again after this stay

Comfy bed and good location

Reception greeted us with "The pool is closed and the AC doesn't work, do you still want to check in?" ... I asked for a discount and he laughed. This was for a weekend after family arrived from the UK, not a great start as this is our normal go to place. The receptionist then took a long time checking us in. We then had about 4 people stumble into our room at 3am which was quite scary, their swipe card unlocked our door. When bringing this up at check out the receptionist didn't really seem to care. Also, no furniture on the balcony, which we normally get, seemed only some rooms had this...

3.0 / 10.0

terrible

Pool and air conditioner under maintenance

Not being able to use the pool, room hot

1.0 / 10.0

Terribly Let Down

Pool not working and we weren't told when we checked in No air conditioning and we weren't told about it when we checked in. This is the second time that this has happened. The first time we accepted it and had to put up with noisy, rattling air fans going all night. When I made my displeasure known to the duty manager he said that I should have checked the icons on the advertising before booking it! Who dies thst when, like us, they have stayed at the hotel hundreds of times? He couldn't or actually wouldn't offer us an alternative room because apparently there weren't any. We checked on booking.com and there were rooms available that night. When I told the duty manager how unhappy I was with his explanation, he just said well, if you arent happy you can check out. So we did, immediately. We booked on Booking.com, the Avani Metropolis which was significantly superior all around. We were extremely happy with our stay there instead.

4.0 / 10.0

Disappointing that facilities were not advertised as unavailable and no air conditioning in the rooms was very uncomfort

Car park was convenient but didn’t know we could pre request parking at time of booking.

NO AIR CONDITIONING IN THE ROOM, POOL & HOT TUB NOT AVAILABLE. The room was horribly warm even though we had a balcony door n they gave us a standing fan after we complained about the air con not working. There were different stories from staff, some saying it had only just broken, others saying the hotel only offered air con in public areas. A resident who lived in the next door apartment confirmed he had air con working fine. Disappointed that nothing was noted on booking.com website that facilities were not available as this was the selling point for this hotel. We raised a complaint but have had no response. The overall hotel is well presented n carpark is very handy. Staff were pleasant n as helpful as possible but management should at least reply to complaints!

7.0 / 10.0

Never returning

Very tidy

The price was not worth the value compared to other places we have stay for far less so disappointed for that. And the staff were quite rude that I won’t ever be going back nor will I recommend to anyone

1.0 / 10.0

Room wasn’t as advertised at all, place was disgusting with hair in the bathroom and bed, visible dirt on walls, shower,

Location was alright but have gotten a lot better for cheaper before

Room was a lot more dated than advertised, room was disgusting, hair in both bed and bathroom, visible dirt on floors, kitchen, walls, behind the bed and in all the draws, window was broken and falling off it rail and couldn’t be closed, staff were extremely rude and unhelpful, refused to reserve as parking over the phone a few days before our stay due to it being their policy and at check in was told they were reserved for other guests checking in and to ask again in the morning as they can’t reserve parking for us.. only to continuously be told parking was unavailable due to being reserved for guests checking in later

3.0 / 10.0

Not worth the money unfortunately I’d prepaid and booked in advance so couldn’t get my money back!!

The staff were friendly and accommodating, close proximity to everywhere

Room was disgusting! Mouldy carpet with obvious water damage skirtings and ceiling even the carpet were all dirty, furniture very old and worn, pool wasn’t up and running, pigeon poop all over the deck and balustrade, I paid for parking only to have my paid car park taken on my first outing. Staff gave me one night free parking due to my complaints about the room but overall I’m pretty disgusted that I prepaid over $250 per night for a room that disgusting and they couldn’t give me refund because I booked through booking.com!! Disappointing disgusting just don’t waste your money!

5.0 / 10.0

Good location, staff were great. Room reasonable

Nice unit with close proximity to CBD

Air-conditioning was working in the whole complex. Pool out of order. Area had some undesirable yelling and screaming till 2am.

4.0 / 10.0

A fine place to stay if you don’t mind wasting money on subpar services

The cleaner was lovely and awesome, the female staff were delightful in general, but two younger men were very rude and condescending the day that I arrived

The gym, the misleading advertising, small details around the room to be improved upon, overall I had an okay stay, had pigeons coming into my room frequently and the deck was covered in their droppings.

10.0 / 10.0

Wonderful.

Everything was smooth. Although staff was short the service was still amazing and nothing went wrong at the reception. The room exceeded my expectations I was honestly surprised by all the extra things included (a standing fan, kettle, toaster, cups, bowls, plates, cutlery, towels, hand towels, body wash, makeup remover wipes, a chair on the deck. It was a beautiful stay and I enjoyed every second of it !! Could easily go out and enjoy a fun night using our tag to scan in and out without the hassle of being locked in or out. I will be back again next time I book 100%.

Nothing :) comparing it to the Skycity hotel I’d choose Parkside over them any day haha

1.0 / 10.0

Will not be staying at this place again

Nothing

The staff were very unprofessional and rude the whole stay

4.0 / 10.0

Disappointed

The beds were nice and soft a nice sleep

Very disorganized, then charging 100 bond for the night needs to be stated before booking. Otherwise, would not have stayed there , very loud place, the people down the street obviously on drugs screaming and yelling

8.0 / 10.0

Great location and value for money

The glass partition for the shower/ bath combo didn’t close properly and the bathroom became flooded everytime we showered

2.0 / 10.0

not good customer service

room

staff

10.0 / 10.0

Loved it for town

Nice location

A bit small for a penthouse

9.0 / 10.0

Good staff easy place to move around bonus vending machine

Place was awesome

All the windows had a mega air leak

10.0 / 10.0

Comfort and value for money

Very Comfortable bed, super clean, enjoyed the bath and excellent value for money

1.0 / 10.0

Second stay here ,Never staying here again

Advertises private parking and then tries to charge you for it at the last minute The shower in room 704 was like an outdoor faucet One stream

8.0 / 10.0

Great Value for Money with Unexpected Bonuses

The location was great, walking distance to Queen St and central city. I was also impressed with the facilities. We had a twin room (with twin queen beds which was amazing!) and the little kitchenette had a double hob for cooking and even a washing machine/dryer in the cupboard. Would come back to stay with my family. Also loved the view of the sky tower from our room!

A little wear and tear (like the kick boards in the bathroom) but that's to be expected with an older building so it didn't worry us.

8.0 / 10.0

A nice little place for a getaway

It had everything you needed & worth the price. Close to everything including the exit to leave the city & explore elsewhere in Auckland. Definitely would’ve recommend

10.0 / 10.0

Great accommodation with a nice pool and facilities, in a prime location.

The wahine at reception was very helpful, she was very welcoming and helpful.

N/A

7.0 / 10.0

Excellent stay

Location, comfort, convenience, space

I didn’t know how to work the shower haha

5.0 / 10.0

Disappointing - hotel desperately needs repair and attention to detail.

Friendly and helpful staff. Great pool and spa pool facilities especially for kids.

This hotel was sadly disappointing as the room felt very dated and the bathroom desperately in need of repair and maintenance. Grout in bathroom fully gone and grout lines all brown and black. Made it feel very dirty. No attention to detail - soap dispenser was completely empty and not enough towels provided for a family of four. Beds were comfy but pillows were awful. No small milk provided to make a cup of tea which is standard generally in other hotels we've stayed in. Noticeable stains on wall behind bedhead that should have been cleaned off. One real off putting thing was that the hard wired wifi box was on the wall directly beside the bedhead about ten cms away from your head. Absolutely no view from our room just down on another building's roof. We will not rebook again.

8.0 / 10.0

Good hotel to use as a base during your stay in Auckland.

Excellent location. Room was good.

The shower leaked onto the bathroom floor. Was not able to use the hotel carpark on the first night.

9.0 / 10.0

Lovely, comfortable stay

Open plan room, the little balcony looking out into the city, the spa bath. Staff were friendly and welcoming. The room does need some maintenance, but it was clean. The bed is comfortable.

The car park space I was allocated was not easy to access and not really a park, right on the edge of the ramp bottom.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Parkside Hotel & Apartments. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Parkside Hotel & Apartments. Enjoy the water!

Is Parkside Hotel & Apartments pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Parkside Hotel & Apartments?

We found 20 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and pool.

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8.8 / 10.0

Excellent(3 Ratings)

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Looking to create some memories in Auckland? Look no further than our Bed and Breakfast, Brand New Cosy Traditional BnB with Rural Views. Enjoy top-rated amenities including No pets allowed, Family friendly and Non-smoking, and more.

Parkside Hotel & Apartments

Hotel in Auckland

Reasons to book

About this hotel

Amenities at Parkside Hotel & Apartments

Map of Auckland

Nearby attractions

Available Rooms

Hotel in Auckland

Reasons to book

Map of Auckland

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Parkside Hotel & Apartments pet friendly?

What amenities are available at Parkside Hotel & Apartments?

Explore similar stays in Auckland

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