Quest Ponsonby Serviced Apartments





7.7Good
(695 Ratings)
"Lovely and clean and a 15 min walk to city centre"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Smoking allowed and more
Quest Ponsonby is along the Ponsonby Road, an 18-minute walk from Central Auckland and a 25-minute drive from Auckland International Airport. It features guest rooms with satellite TV and a private bathroom.
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7.7Good
(695 Ratings)
"Lovely and clean and a 15 min walk to city centre"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
Location was good for Eden Park and also secure parking on site. Beds were comfy
Got told after check in that the power would be out from 10pm til 6am. When asked why we didnt get notice of this we were told it was an emergency outage but this was untrue. After ringing Vector we were told that notice was given to the hotel 2wks prior. This meant that when we arrived back after the event, wet, the building was in darkness. Reception were giving out torches to navigate to rooms but had none left. This meant we had to use our cell ph light as there was no emergency lighting on which is illegal. Shower in one room was broken so couldnt use.
10.0 / 10.0
Lovely and clean and a 15 min walk to city centre
The price was very expensive
7.0 / 10.0
Location was good. Apartment space was good.
No actual view from the apartment other than looking directly into the adjacent building's large prefab wall only a meter or so away, so no real use of the balcony at all.
2.0 / 10.0
Facilities are old and run down and in need of an upgrade and a coat of paint. Road noise was terrible.
7.0 / 10.0
Great location but can be difficult to access on arrival due to the lack on nearby parking.
The air conditioner fan that rattled all night
8.0 / 10.0
Good location, easy to get to restaurants & bars. Easy to get on the motorway in the morning.
A little lifeless, the hotel itself.
10.0 / 10.0
Location is excellent. Great shopping and plenty of eateries. Bus stop nearby for trips around the city. Room was a good size, well designed, comfortable and well kept. Access to carpark is so easy.
Nothing to dislike
8.0 / 10.0
Room was spacious. Comfy couches and bed. Great kitchen. Great location. Receptionist was LOVELY and so accommodating.
Bathroom was small but not a major.
8.0 / 10.0
Great location, comfortable bed, clean and aircon not intrusive!
There was no hairdryer.
5.0 / 10.0
Ground floor apts noisy at night from parties.
Wifi was complete rubbish, dial-up speeds at best.
Didnt answer phone after hours for late check in, we had to sneak in after another guest and find our own keys.
8.0 / 10.0
Location, appliances, quiet, comfortable bed
Nothing
8.0 / 10.0
Clean, comfortable. Arrived before check in time but was able to get in the room which was great.
N/A
10.0 / 10.0
Very friendly , helpful, welcoming in reception
Arrived early but was able to access apartment
Immediately
Appt was clean, comfortable and very well set up
I am 79 and very relieved there was an elevator
Couldn’t fault the faciliy
10.0 / 10.0
Amazing location and incredible staff !!!
Nothing !!
10.0 / 10.0
Great Location!
8.0 / 10.0
I liked the location room was clean
Had to pay for wifi and parking
9.0 / 10.0
Nice and cold at night just easily sleep
The view on the window
7.0 / 10.0
We didn’t have breakfast. Location was perfect. Great access to town and public transport. Ponsonby restaurants and shops excellent.
Room was a little tired and dark.
10.0 / 10.0
Great location, excellent service. Brilliant.
9.0 / 10.0
The location was very good for New year eve.
Staff were very friendly.
Room 213 has a Crack in the hand basin.
The soap dispenser in the shower was held together with black tape.
8.0 / 10.0
Close to ammenities
shower slide n rose fell down neededtightening
9.0 / 10.0
Location is 10/10. Price is great & the room was clean & comfortable.
Rude receptionist.
7.0 / 10.0
Amazing location, friendly reception staff and very clean.
It was very noisy at night and the bed was too firm for comfort (in my opinion).
8.0 / 10.0
The location is perfect
8.0 / 10.0
Loved its location in Grey Lynn, on Ponsonby Street, with access to stores in walking distance and a few minutes drive into Auckland center.
More than sufficient, but if you’re looking for a higher end, nicely decorated hotel with Services, this is not for you.
8.0 / 10.0
Excellent location with cafes, restaurants all within a few mins walk, easy parking $30 extra though. Apartment was clean and well presented and washing machine and dryer welcome too.
The extra $30 for parking was annoying.
7.0 / 10.0
Great location
9.0 / 10.0
Lovely, clean and a great location
3.0 / 10.0
It is in a good position to enjoy Ponsonby Rd.
The staff are dreadful, unhelpful and grumpy. We had to beg to get a slightly later check out, there was no milk in the fridge and there was a large hole in the ceiling of our room covered by cardboard. The Foyer smells funky, we have had the same issues on a number of visits including one where we couldn’t get hold of anyone for a late check in even though previously organised. Despite its handy location we won’t bother again.
10.0 / 10.0
Large room.. clean.. good sized bed
Nothing really.
9.0 / 10.0
It is such a great location and walking distance to bars and restaurants. The property was excellent, clean and tidy.
8.0 / 10.0
Location was excellent. I have stayed several times before. Staff are polite and accommodating. Instructions on how to use the facilities are clear.
I only have two discrepancies. 1. I would prefer a walk in shower for the larger 1 bedroomed apartment (not a shower over the bath). 2. The King size bed was 2 double beds put together. If the room is advertised with a King size bed then it should be one King Size bed.
9.0 / 10.0
Location central to Ponsonby, K Road. Great vibe. Room amenities spot on. Kitchen, laundry, spacious living area. Nice view to Mt Eden. Metro supermarket around corner.
Sticky flush button on toilet, Shower soap dispenser not easy to operate, Soap reservoir seemed too big for the plastic cover/pump.
9.0 / 10.0
Great Location with a comfortable bed and lovely shower. will defiantly consider staying here when need a hotel in Auckland. Washing machine and dryer in bathroom would be useful if we were staying longer. Good communication when we needed a later than expected check-in. Onsite parking a bonus.
7.0 / 10.0
Clean, warm, so quiet, loved the shower, lovely bed. Beautiful restaurant a few steps away from room. Safe parking.
The stain on the carpet near bed & now & again got a whiff of stale smoke by curtains & bedding.
7.0 / 10.0
Location and room size
8.0 / 10.0
Location, handy parking on site (paid), friendly helpful staff, clean and room serviced on Sunday which we did not expect. Thanks!
Nothing
9.0 / 10.0
Excellent location. Great space to relax. Nice balcony and kitchenete.
8.0 / 10.0
Lack of signage. Very difficult to locate. Signage is only on one recessed wall saying Quest. Should be on the left hand wall & right hand at the footpath
with an arrow pointing to where the office so it can be seen as you drive from either direction. Saw a couple of clients looking and directed them when we walked out that evening.
7.0 / 10.0
Everything
Nothing
FAQs
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at Quest Ponsonby Serviced Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Quest Ponsonby Serviced Apartments pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
