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Mercure Auckland Queen Street

Top rated by guests

Exterior

Deluxe Room, Balcony (High Floor) | Exterior

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, Balcony (High Floor) | Individually decorated, individually furnished, desk, laptop workspace

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

8.6Excellent

(470 Ratings)

"Was a great place to stay! Everyone at Reception was amazing, and so helpful. Peter went above and beyond an was really personable I loved that. There was also anoth guy at reception with a couple of ..."

Joel

Don't miss out! Price and availability may change

8.6 / 10.0

Excellent(470 Ratings)

Hotel in Auckland

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a restaurant, steps from Queen Street Shopping District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Mercure Auckland Queen Street offers 96 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

Amenities at Mercure Auckland Queen Street

Restaurant

Map of Auckland

city location on map

Nearby attractions

Auckland War Memorial Museum

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.6Excellent

(470 Ratings)

"Was a great place to stay! Everyone at Reception was amazing, and so helpful. Peter went above and beyond an was really personable I loved that. There was also anoth guy at reception with a couple of ..."

Joel

Don't miss out! Price and availability may change

$$$$

8.6 / 10.0

Excellent(470 Ratings)

Hotel in Auckland

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Auckland

city location on map

Nearby attractions

Auckland War Memorial Museum

Available Rooms

About this hotel

Hotel with a restaurant, steps from Queen Street Shopping District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Mercure Auckland Queen Street offers 96 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.6 / 10.0

Excellent(470 Ratings)

4.0 / 10.0

Staff was very helpful. Room was great.

5.0 / 10.0

Great location, for public transport links and for walking up Mt Eden. Lovely, friendly, helpful staff. Great room, with everything you need.

5.0 / 10.0

A perfect stay. One of my favourite hotels in the city. Always sparkling clean, quiet and comfortable. And the staff were so helpful and accommodating with our check-in after a long flight

5.0 / 10.0

Clean, good location

4.0 / 10.0

Clean room, excellent staff, good location

5.0 / 10.0

Very quick and easy. Check in staff very helpful and polite.

1.0 / 10.0

Did not have breakfast

5.0 / 10.0

The hotel staff were excellent and the room was clean, comfortable and quiet.

5.0 / 10.0

Good service, parking available, and nice rooms

5.0 / 10.0

Clean quiet fantastic

8.0 / 10.0

stayed overnight, everything was fine

10.0 / 10.0

Was a great place to stay! Everyone at Reception was amazing, and so helpful. Peter went above and beyond an was really personable I loved that. There was also anoth guy at reception with a couple of small tattoos (I just can’t remember his name sorry) and he was also amazing and had amazing customer service! The clean staff were so lovely to when getting up and leaving in the morning they were very welcoming and always said hey or good morning

8.0 / 10.0

Clean, spacious room, big walk in shower, good staff

8.0 / 10.0

Clean, spacious room, great staff

8.0 / 10.0

We booked this hotel for its location right in the heart of Auckland's city centre, and it proved to be a great home base for our three-night stay. It is worth noting that it's smack dab in the middle of an uphill climb, so brace yourself if you plan to do a lot of walking. The rooms are spacious, with a small living area that you will be hard pressed to find in most standard hotel rooms these days, and clean as well. The buffet breakfast had a decent menu that ranged from meats, cheeses, cereals and yoghurts to savoury Western breakfast staples.

10.0 / 10.0

Everything stood out the staff room amenities very nice place to stay

8.0 / 10.0

Great stay. Staff were all very accomodating. Only thing was the parking situation when first arriving, as there’s no off-street parking and didn’t know what to do when checking in. No issues otherwise. Definitely stay again

10.0 / 10.0

Great room with good value We had a ground floor room that had a small outdoor patio which was nice

6.0 / 10.0

We loved the view in our room, but was very inconvenient having windows that dont open, even just cracked open would have been much appreciate, as our room and bathroom would get hot fast. We loved all the food Queen Street had to offer but no microwave for dinner leftovers, no communal kitchen to assist. An on-site private parking area would have helped hugely as we had a lot of luggage but finding parking was impossible. The extra $100, although it was understandable, that matter could have been brought to our attention a lot earlier than the day we got to Mercure, brought even more stress when we found out the ATM that the staff member directed us to was out of service. We're not from Auckland so the struggle kicked in, lucky my relation lended us her card to help. Overall, our stay was okay but i do feel that booking at Mercure Hotel brought more stress than relaxation. Thank you. TeIwa & Tama.

8.0 / 10.0

Friendly helpful staff

6.0 / 10.0

Hotel is okay, if you have a vehicle AVOID this hotel. We overestimated the reviews about parking and was horrible. There are better hotels with more convenient, comfortable and easy for parking. Everything was clean, rooms were nice but unfortunately our shower had mold everywhere. I always rent cars when visiting so definitely not staying here because of that reasoning.

10.0 / 10.0

Great stay very central

8.0 / 10.0

Great value for money. Rooms was great with an excellent bathroom. Breakfast was average

10.0 / 10.0

I was not sure what to expect when I booked the room last minute coming from Queenstown, NZL, but as soon as I saw the marque from the bus I relaxed. The lobby was nicely done, clean and welcoming. The concierge was friendly and welcoming. He very clearly explained a hold that needed to be placed on my card, and removed upon checking out, and gave me my room card. The room is smallish, but not tiny, very clean, very nice bathroom, comfortable bed, and large LCD tv, desk, couch, small refrigerator, hot pot and a phone. The Britomar train station is a 15 minute down hill walk away, and many busses stop a 1/2 block away from the hotel entrance. Queen Street is a major thoroughfare packed with food options, and shopping. After 10 pm Queen Street is best left to the adventurous and streetwise, not to say that it is dangerous, but slightly sketchy yes, but being from NYC it was fine. I would highly recommend the Mercure to anyone looking for affordable, clean, safe lodging in Auckland! Floor access anytime, and entry into the building at night are restricted without a room card, so as I said safe. But be forewarned it is located at the top of the hill that is Queen Street, so you can walk off dinner! Charles, Red Hook, Brooklyn

8.0 / 10.0

Pros - easy and early check in. Close to CBD, bus station just outside the hotel. Good size room, good size shower. Comfortable bed. Cons - tiny reception, some cobwebs on the ceiling, staying on first floor actually means you feel like you are in the basement, squeeky bathroom door wake other person up in the middle of the night, absolutely terrible and small fridge Result - good value for money, hotel can do better if maintained and run with more care about customer experience.

10.0 / 10.0

I stayed here for work, and was really impressed. It was just one night, but I wish it was more. Breakfast - I was a little disappointed when I booked when it said “contextual breakfast” but, when I got down for breakfast it was a full cooked buffet PLUS continental. Seriously impressed. The room was clean, well presented and spacious. Location was great for pick up and drop off. If you want a great central location, friendly staff and a great breakfast, this is the place.

10.0 / 10.0

Comfortable bedding, clean sheets enjoyed our upgrade

10.0 / 10.0

Staff were super friendly and helpful!

10.0 / 10.0

Great location, walkable to everything

6.0 / 10.0

The rooms are not soundproof and the hotel is used for emergency housing which leads to some very questionable people in the hotel and I did not feel safe in the breakfast areas. We had to complain as there was a party in the room next to us.

8.0 / 10.0

i enjoyed the peace and quiet of the room and the bed was super comfy i do how ever have a bit of a let down there was only one toilet roll for three of us over our stay it would have been nice to have not to ask for more lol but aside from that i was happy with our stay cheers

10.0 / 10.0

shopping and room is very clean room

5.0 / 10.0

Excellent stay. Came to celebrate my birthday and the staff organised sparkling wine and balloons to be delivered which was much appreciated. Room was cosy, but very comfortable for the 3 nights we stayed. Highly recommend and definitely worth the rate we paid

8.0 / 10.0

Rooms and bathrooms were great. Beds comfortable.

4.0 / 10.0

Practical location but expensive parking. Hotel itself seemed a bit outdated but our room was nice and comfortable. Breakfast was comprehensive and good!

10.0 / 10.0

Fantastic as always. Staff great. Room great. Lonestar great.

10.0 / 10.0

Staff were outstanding. Room and bathroom clean. Very comfortable bed and sheets.

10.0 / 10.0

Good value for the price and conveniently located.

10.0 / 10.0

Good for the price and very convenient location.

8.0 / 10.0

Clean and tidy, friendly helpful staff, car park very tight and small. Well priced for the area.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Mercure Auckland Queen Street. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Mercure Auckland Queen Street pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Auckland Queen Street?

We found 1 amenities for this rental. This includes , and restaurant.

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