Apartment hotel in Veliko Tarnovo
2 guests · 1 bedroom · 2 baths
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this apartment hotel
Cappo suites offers a sauna and a hot tub, as well as air-conditioned accommodations in Veliko Tŭrnovo, a 14-minute walk from Archaeological Museum Veliko Turnovo. The property is around 1.2 miles from Tsarevets Fortress, 1.
Amenities at Cappo suites
Free Parking
Air conditioning
Non-smoking
Heating
Bar
Hot tub/Jacuzzi
Sauna
Key access
Key card access
Housekeeping available
Fire extinguisher
Cleaning products
Map of Veliko Tarnovo
Available Rooms
Ratings and reviews
100% verified reviews10.0 / 10.0Outstanding·Aug 2025
We had an amazing stay at this property! From the very beginning, the owner showed an outstanding level of hospitality and professionalism. He kindly upgraded us for free from the sauna room we had originally booked to a spacious suite with both a private jacuzzi and sauna, which was an incredible surprise.
Since we didn’t have cash on us, he even paid for our parking himself and waited with us until we parked the car, making sure everything was smooth and stress-free.
Throughout our stay, he proved to be the perfect host – extremely polite, attentive, and genuinely caring, always ready to help with a smile. The combination of kindness, respect, and true professionalism made us feel not just like guests, but like valued friends.
I highly recommend this place to anyone looking for comfort, relaxation, and a host who truly goes above and beyond. We will definitely return!
What I liked the most about the owner was his exceptional hospitality and genuine kindness. He went out of his way to make our stay perfect – offering us a free upgrade, paying for our parking when we didn’t have cash, and even waiting with us until we parked the car. His professionalism, warmth, and respect made us feel truly welcome and cared for.
10.0 / 10.0Outstanding·Jul 2025
The room is big, comfortable and pretty, we liked everything and the jacuzzi was very nice too. It is very good located and the staff very friendly.
7.0 / 10.0Good·Jun 2025
We really liked the jacuzzi. Did not get to try the sauna as I was pregnant at the time but was a nice touch to the room. Room was big and bed was very comfortable. Bathroom was a bit uncomfortable I nearly fell twice but apart from that no issues with room. The host was really nice and paid for our parking as we did not have a Bulgarian number.
The bathroom kept water after showering and no kettle, tea or coffee in room.
6.0 / 10.0Average·Jan 2026
The room is quite big and pretty well sound-proofed, the bed is extremely comfy, the location is good in my opinion, being around a few restaurants and near a park. We got the jacuzzi+sauna room and got to say the sauna is a very nice addition, it's electric (no steam from water) and it heats up pretty well to 60°C max. It has a big and comfy sofa to watch TV, a big desk for makeup and a mini fridge inside. Sadly, that's all the good stuff.
As said, we got the jacuzzi+sauna room, and being extremely excited to use the jacuzzi, I was quite dissapointed with its condition. Yellow stains all over it, a weird smell coming from it and its water (different from the bathroom water), the steps around the jacuzzi white from all the water, a plastic cover that hides the pipes fell off in the first minutes of the check in, and the worst part, black stuff/particles were coming out of the massaging tubes of the jacuzzi. Safe to say, we didn't use it at all.
The room is all carpeted, which is not itself a problem, but one side of the jacuzzi was absolutely drenched in water when we got there, and being a carpet, we had to get used with the smell as it didn't dry up completely in the 2 days we were there.
The bathroom has an interesting touch with it having glass between the bed and the shower, thing is, I don't think you want to see or be seen when using the toilet (my opinion). Besides that, you can't take a normal shower without creating a lake inside the whole bathroom and then using a mop to dry it up.
And lastly, the parking. The hotel itself doesn't have parking area and you have to find parking space on the street. If you arrive in the middle of the day, good luck finding space, and then if you find space, prepare to pay, as all the parking spaces around the hotel are paid between 9:00-17:00.
All in all, dissapointing.
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Top rated by guests
8.4Excellent
(339 Ratings)
"We had an amazing stay at this property! From the very beginning, the owner showed an outstanding level of hospitality and professionalism. He kindly upgraded us for free from the sauna room we had or..."
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