Tsarevets Boutique Hotel & SPA
Top rated by guests





8.6Excellent
(4,103 Ratings)
"Even though I was on business, I managed to combine business with pleasure thanks to the kind hosts of this place. No complaints about the cleanliness, amenities and extras for its guests that are off..."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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The emblematic "Tsarevets Boutique Hotel & SPA and SPA" is a small boutique hotel, located only 33 feet from the remarkable fortress Tsarevets.
Business facilities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Heating
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(4,103 Ratings)
"Even though I was on business, I managed to combine business with pleasure thanks to the kind hosts of this place. No complaints about the cleanliness, amenities and extras for its guests that are off..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Very nice service form the receptionist
There is no spoon for coffee
10.0 / 10.0
Even though I was on business, I managed to combine business with pleasure thanks to the kind hosts of this place. No complaints about the cleanliness, amenities and extras for its guests that are offered. Everything is only positive, as an experience and impression! I am your client again!
8.0 / 10.0
Employees, room facilities and comfort, toiletries, spa center, location, parking
For the featured price: breakfast could be improved, towels, bathrobes and bed linens could be better quality (or at least washed at higher temperature for improved smell), the "banging" noise present in the room during the day (at least at the first floor) could be annoying and definitely should be solved.
7.0 / 10.0
Staff was really helpful and attentive. Even that some of them weren't able to speak in English, they did all the efforts to communicate with you and to help you.
Price per room was decent.
The rooms had some issues on the ceiling with spots from water ingression.
The breakfast was the weak point with just few options and no coffee machine. If you want coffee you need to go to reception and ask the lady to prepare a coffee for you (in a paper cup) from a small device hidden in the reception furniture :(((.
5.0 / 10.0
The location
There is no restaurant in the hotel nor lobby bar. The parking is crowded. Our car was blocked with another vehicle. The reception is woking sometimes. There were no masseur.
10.0 / 10.0
Very friendly place great facilities and super clean
10.0 / 10.0
It has the best location in the city,the closest one to the fortress!Very clean,cozy and nice place,giving you the feeling that you’re at home. All the staff are professional and nice! Great price for that room.
None
6.0 / 10.0
Room was lovely but on ground floor so had to keep curtains closed for privacy
Breakfast was good 😊👍🏼
Check in and out was easy
Staff were polite and helpful as best they could be
Really disappointed with spa
Sauna and steam room switched off, couldn't use them even though I asked to make use of spa
Jacuzzi has just 3 bubble jets half working (not powerful at all) and was tepid in temperature
Swimming pool, very small but nice
Was not happy either that at 4.25am I was woken by the sound of male voices and beeping in the corridor... Then my room door was accessed and opened and there were men outside. Very worrying. They closed door within a few seconds... There were stamping feet on ceiling above me. I sent an email message to the property at 4.45am asking why my door has been accessed
Got no reply, no apologies or reasoning
Took me over an hour to return to sleep
Spoilt my stay
10.0 / 10.0
It just so happened that we were forced to spend the night in Veliko Tarnovo due to an unexpected situation, and we chose Tsarevets Boutique Hotel & SPA based solely on the good reviews – and what a great decision it turned out to be!
We arrived late, exhausted and visibly upset. At the front desk, we were greeted by Ana, who kindly asked what brought us to Veliko Tarnovo. After sharing the story of our day, she insisted on making things better for us. Even though we had booked a standard room, she offered us – on behalf of herself and the hotel – a beautiful, spacious room with a jacuzzi, completely free of charge. It was the one truly good thing that happened to us that day, and I’ll never forget Ana’s kindness. It meant more than she could possibly imagine.
The next morning at breakfast, we met Eva, the other receptionist, who was also incredibly friendly and helpful, assisting us with every request we had.
Aside from the outstanding hospitality, the hotel has a great location – just a few minutes’ walk from Tsarevets Fortress and within reasonable walking distance to the city center. Breakfast is included, and guests also have free access to the spa area, which makes this hotel a real best buy in Veliko Tarnovo.
Highly recommend – not just for the amenities, but for the amazing people who make your stay memorable.
Even with the air conditioning on full, the room was still quite warm. This was the only 'negative' aspect I can point out.
7.0 / 10.0
the location
bathroom, air conditioner, windows and spa area
10.0 / 10.0
The staff is very kind, always clean rooms , nice breakfast .
7.0 / 10.0
The location.
the sweets were not fresh and were just dough,the coffee was not ok,the coffee machine was not clean properly.
The pool to small.
7.0 / 10.0
The parking was easy
For a spa hotel, there isn't much of a spa. The jacuzzi doesn't work properly, and for the sauna you need to pay(!) So for us it didn't worth the money...
10.0 / 10.0
We are very satisfied with the service, quality and price. Everything is very luxurious and stylish. The amenities of this place are at a very high level. The cleanliness is also impeccable, and the staff is kind and smiling. The spa center is incredible, well maintained and has everything you need. The pool is warm, and the jacuzzi was a real delight. A small hotel with a lot of history in a top location. The food is delicious and fresh. It is worth a visit!
for a short time I was!
10.0 / 10.0
Very good location, lovely room, delicious breakfast.
9.0 / 10.0
Clean, the swimming pool area is really intimate.
Go with your partner in crime hehe
Rooftop had no shades nor rain protection.
9.0 / 10.0
Easy parking, very clean and comfortable rooms. Great buffet style breakfast.
Friendly and helpful staff. Young girl particularly helpful and helped us find a great stop on the next part of our journey.
Perfect location for going to the fortress.
10.0 / 10.0
Top location of the hotel. Great clean rooms with excellent staff. The discount in the restaurant is a huge bonus. I will come again for sure.
8.0 / 10.0
Comfortable room, central location. Young lady on the front desk was incredibly helpful.
Spa and sauna should have been included in the price.
8.0 / 10.0
Great location and great lady on the reception
No free water to drink or coffee machine or tea
8.0 / 10.0
the location is perfect, you have everything you need at a few minutes walk, the hotel is well designed and looks exactly like the pictures. we loved the design and also the staff was quick to give solutions to every problem occurred.
8.0 / 10.0
The location is great. Clean room.
Very little spa area, and you get free access only for the pool and jacuzzi.
1.0 / 10.0
The location.
Absolute parody of a four-star hotel.
The room was dirty and the electricity wasn’t working properly. We complained to the receptionist about that, but they didn’t change our room or fixed the problem.
The SPA was miserable. Small and cold swimming pool. The jacuzzi was full of group of people all the time, so we couldn’t use it at all. Not to mention the other SPA facilities were paid even though the reservation mentions free SPA access.
The breakfast was limited to a few things, the coffee was terrible.
Not recommending the place!
10.0 / 10.0
The hotel is located very close to Tsarevets Fortress (2-3 minutes to walk to the entrance of this);
The room it was very comfortable and spacious, with big bathroom, desk, refrigerator, Wi-Fi and TV;
Even if I arrived at the hotel at around 21, I got all details over the phone to can obtain the access card;
There are no things here that I didn't like, maybe the number of the parking places (in present it is only 6-7), for me it wasn't a problem, I found a free one.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Tsarevets Boutique Hotel & SPA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Tsarevets Boutique Hotel & SPA. Enjoy the water!
Is Tsarevets Boutique Hotel & SPA pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tsarevets Boutique Hotel & SPA?
We found 26 amenities for this rental. This includes business facilities, free wifi/internet, air conditioning, pool, and non-smoking.
