Casa Hidalgo Hotel Boutique
Top rated by guests





8.5Excellent
(62 Ratings)
"The staff were extremely helpful. They allowed us to check in very early and check out much later- this was greatly appreciated! Our laundry was done by the hotel in extra quick time and always back t..."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Casa Hidalgo Hotel Boutique features a fitness center, terrace, a restaurant and bar in Oaxaca City. This 5-star hotel offers a tour desk and luggage storage space.
Business facilities
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(62 Ratings)
"The staff were extremely helpful. They allowed us to check in very early and check out much later- this was greatly appreciated! Our laundry was done by the hotel in extra quick time and always back t..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
Hotel is walkable to most places
Travel a lot and only second time I have written a negative review. Staff were very impersonal and not great customer service which we would have expected from this kind of hotel. We were charged for a coffee pod even when we were asked to swop the decaf with a caffeinated one. It was not the money but matter of principle! Restaurant did not look great so did not eat here. I think there are numerous places which would be better to stay at and we did find some fab places to eat. On a positive as mentioned the location is good.
8.0 / 10.0
Central location. Very nice
Nice.
10.0 / 10.0
The staff were extremely helpful. They allowed us to check in very early and check out much later- this was greatly appreciated! Our laundry was done by the hotel in extra quick time and always back to our room way before we expected. The rooms were spacious, light and airy. A good energy in the hotel. I would definately stay there again.
It was all great.
10.0 / 10.0
Best of three properties we stayed at in Oaxaca. Excellent service including quick car retrieval for included parking. Most delicious breakfast ever.
Modern spacious room
Nothing
10.0 / 10.0
Quiet and serene yet close to restaurants shopping and museums. Great staff. Modern bathroom, plugs at bedside, coffee service, spacious room. Beautiful decor throughout hotel. Parking included.
Nothing
6.0 / 10.0
The staff was all friendly with a good smile and the facility was quite clean.
It was so noisy in the night of 1st July. One thing is the noise of beating by rain. There is a kind of artificial pond in the center of the building and the noise was made there as the heavy rain dropped into the pond. Another thing is the noise of firecrackers. Crazy people continued to squib them from 3 am to 6 am. We couldn't sleep well at all and it was so frustrated.
10.0 / 10.0
Room, service and very clean room
8.0 / 10.0
Comfort., location
8.0 / 10.0
BREAKFAST WAS FINE. SERVICE LITTLE SLOW .
I WS SURPRISED THAT THE ROOOM S HAD ESSENITALLY NO SOUND PROFFING BETWEEN ROOMS. I COULD ALMOST READ THE LIPS OF THE GUESTS NEXT DOOR. THAT IN ITSELF WOULD MAKE ME NOT RECC THIS HOTEL. BEST THING ABOUT HOTEL WAS STAFF!
7.0 / 10.0
the staff was excellent.
the rooms are colorless (in a region known for its vibrancy); the shower had a lot of mold in the corners, the Krups coffee machine was buggy, and the lighting was weird.
5.0 / 10.0
Did not have Breakfast there, Not included
Location, & sticky dirty carpet
3.0 / 10.0
Breakfast....The coffee machine was broken, I had to bus our own dishes, we were told they had a bar..but it was closed on Mondays...and Tuesdays, not until the late afternoon, we had a wheelchair access room. Still, we could not fit our small wheelchair in the toilet...they finally removed the glass, the telephone was broken, no room service, they found out later the batteries were dead, we could not turn the TV into English for hours...then s fabulous housekeeper
stayed in our room for an hour and figured it out..BLESS HER!!! The food was great..fabulous I would say...but don't expect any cocktails or coffee!
opps..I wrote it all on the top
10.0 / 10.0
Very comfortable beds with a selection of pillows. The hotel was very quiet despite being in the city center. It was very clean and seemed new. The service and staff was excellent!
the hot water didn’t work for a short time (it was lukewarm which was ok)
10.0 / 10.0
Great place and is 5-10 min walking to the center also place is beautiful 🤩
Staff and Ubication was great !!!
10.0 / 10.0
amazing stay in Oaxaca…..stafff was awesome. The hotel is beautiful!!
10.0 / 10.0
Big rooms and clean
Great location
Good security
Lobby could use a little color
10.0 / 10.0
Beautiful hotel with well appointed rooms with plenty of light. Extremely clean. The staff was more than accomodating.. Fabilous restaurant.
Communication was a little difficult as not many in Oaxaca speak English and that was a problem in the hotel as well.
10.0 / 10.0
The staff was extremely attentive and couldn't do enough for us. The rooms and hotel were spotless and beautifully appointed. The food was very good and the menu was surprisingly extensive.
As we found in Oaxaca in general, most people don't speak English and communication was difficult. We were lucky to have a fluent Spanish speaker in our party.
6.0 / 10.0
Loved the main dining area
Open bathrooms, fountain pond not working
10.0 / 10.0
comfortable bedroom lay out. extra large bath with double sinks. staff was excellent and very caring and kind. can’t get any better. bed was great with lots of pillows.
9.0 / 10.0
The facilities are beatiful, bed are really good!
The manager who checked out was really rude.He brought us back to check out at 11am and was calling us from 9am to leave. then when we were having breakfast he tells us that he had already taken out our car and now we can leave.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Casa Hidalgo Hotel Boutique. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Casa Hidalgo Hotel Boutique pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Hidalgo Hotel Boutique?
We found 23 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free wifi/internet, and free parking.
