Pug Seal Oaxaca
Top rated by guests





8.9Excellent
(321 Ratings)
"Everything about Pug Seal exceeded our expectations. This was a surprise for my partner for a special occasion and he loved it."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Conveniently located in the center of Oaxaca City, Pug Seal Oaxaca is within 6.1 miles of Monte Alban and 29 miles of Mitla. With a shared lounge, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Ironing facilities
Safe
Toilet with grab rails
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.9Excellent
(321 Ratings)
"Everything about Pug Seal exceeded our expectations. This was a surprise for my partner for a special occasion and he loved it."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
The building itself is beautiful and architecturally striking. The bellhop who brought our bags to the room was very kind and welcoming, which we appreciated
The hotel felt very dark overall, and the marble interiors created a cold, damp feeling rather than a cozy atmosphere. Being on the ground floor significantly impacted our stay — we could hear people talking in the courtyard, loud kitchen noise early in the morning, and children running and shouting, which was especially disruptive. We were surprised to see children at the property, as it didn’t feel well suited to families.
Privacy was also an issue. Our room faced the courtyard, so we didn’t feel comfortable opening the windows since people could see directly inside. The bathroom window, although frosted, had a noticeable gap and also looked out onto the courtyard, further reducing privacy.
For the price we paid, we expected something exceptional, but unfortunately the experience didn’t meet that standard for us. Other hotels in the area that we stayed in were far better and cost us 20% of this stay.
1.0 / 10.0
Not much
As soon as i walked in i ran into a very rude woman working at the front desk after an 8 hour flight she tried to tell me that i could not bring my dog to this already dog friendly hotel. Then she had a disgusting attitude the remainder of the stay. I told her i want a full refund if i cannot bring my dog. Details were already discussed prior to my arrival about bringing my dog so they knew about it.
10.0 / 10.0
Everything about Pug Seal exceeded our expectations. This was a surprise for my partner for a special occasion and he loved it.
Nothing at all.
8.0 / 10.0
This place has unique charm. The restored building from the 1800s shows a beautiful patina, a central atrium with a fountain and sculptures and colorful rooms that are incredibly spacious. it's right in the heart of Centro, but not on a loud main drag. They provide sodas and water and coffee for free and a cute honor bar, with beers, wine and kombucha for purchase. The staff is friendly and on the desk 24/7
The whole experience was lovely and seamless. No issues. It is a higher price for the city, but I think the output reflects the cost. If you are looking to really immerse yourself in a hotel moment, this is a great choice
9.0 / 10.0
Our room was spacious and tastefully furnished, although dark. This was not a surprise to us, as many of the hotels housed in historic buildings have courtyard facing rooms. The courtyard itself is adorned with colorful murals and is especially beautiful. Breakfast was delicious, and we appreciated the complimentary snack bar and all-day coffee and tea. The staff were accommodating and even helped us arrange a taxi to the airport.
Two nights in a row, a group of rowdy American tourists returned to the hotel late and decided to have a loud conversation in the courtyard right in front of our room. They were extremely noisy, and the night staff did nothing to address this. I eventually had to ask them myself to take their conversation elsewhere.
10.0 / 10.0
Great location in Centro able to walk everywhere, secure, safe with 24 hr security, comfortable beds, linens and great breakfast
The bar next door went late on weekends
9.0 / 10.0
The rooms are absolutely amazing! They have a unique design and vibe and we felt very comfortable during our stay. We also appreciated that breakfast was included (it was amazing) and that complementary teas, coffee, fruits, and snacks were available 24/7.
There was a day when the hotel was decorating, and things got a bit loud, but nothing else out of the ordinary.
4.0 / 10.0
It’s close to things and instagram worthy design, but feels hollow.
They forgot to bring the pillows we asked for when we checked in. When we asked again at bedtime, they said they couldn’t get them. It was our honeymoon and they didn’t do any special touches, and in fact the front desk lady was very clipped and said things like “you’ll never get in there” and “why would you want wine while in Oaxaca?!” When we asked for recommendations. She was also rude about helping us open the front door. Finally, the room was loud, with a night club banging above us all night long. The best part of the hotel was the bell hop who brought our bags to our room and helped with car parking- he was very kind.
10.0 / 10.0
This is a beautiful hotel. The interior is relaxing and comfortable. Great vibe, with lots of common area spaces to enjoy. Friendly and helpful staff.
10.0 / 10.0
The beautifully curated decor, the warm staff and amazing menu
10.0 / 10.0
The property was unique and beautiful.
NA
5.0 / 10.0
Cute place, nice rooms and breakfast
The music until 4am on Saturday. There’s a club behind the hotel
10.0 / 10.0
The Pug Seal was incredible. Check in past 7pm was easy. We were two couples in two rooms. Hotel is stylish. Rooms spacious. Beds comfortable. Couches and seating aplenty. The building is naturally very dark; there is lighting EVERYWHERE in the room. AC and ceiling fans kept us comfortable. The bath products were natural and smelled great. Breakfast was outstanding. The dishes were as tasty as they were beautiful.
The location is great. Everything we wanted to see locally was a 4-8min walk from the hotel.
The greatest standout of the Pug Seal is the level of hospitality the staff provides. Everyone was helpful, welcoming. Isa was the absolute best. She ensured we were comfortable and had everything we needed.
The staff are able to arrange excursions as well as return airport transfers. Our flight was at 0630. The Pug Seal staff made this process worry free. They arranged pickup at 0500 which cost 400pesos and we were through security by 0530.
On our last evening, we were sitting on one of the couches in the atrium waiting for our friends. My husband was sipping a cocktail from the honor bar while reading a book. He stopped, looked at me, and said: "This is the best hotel I have every stayed at." This is especially meaningful because he/we have stayed all over the world, in 2-5 star properties. The level of hospitality and thoughtfulness at the Pug Seal is truly amazing. FIVE STARS We can't wait to come back!
Hotel is a little dark but there is lighting everywhere in the rooms, just flick a switch.
9.0 / 10.0
I really enjoyed my stay at Pug Seal. The location is excellent, just a short walk from the Zócalo and the Santo Domingo church. The staff were exceptionally kind and helpful, and breakfast in the common area was both delicious and full of local flavors. My favorite spot was the terrace, with a view on the relaxing water installation.
The room we had was spacious and well equipped. The only drawback was the lack of a window, which felt a little closed in—but it seems that’s the design of the hotel overall, so worth keeping in mind before booking.
Despite that, I would happily recommend Pug Seal and would stay again!
10.0 / 10.0
Everything. The location, service, staff, experience as a guest, the rooms were really beautifully designed, the breakfast. Overall one of the best hotels I have stayed.
Nothing really.
10.0 / 10.0
Super nice place with a great vibe!
10.0 / 10.0
The breakfast was amazing! Every dish I tried during my 4 days stay was just delicious.
The bed was so comfortable and the room was nice and always cleaned when I got back from my daily activities.
The whole vibe was just perfect.
I always miss it and when I return to Oaxaca I'll stay there again.
10.0 / 10.0
Amazing place, very well located, stunningly designed and very friendly and helpful staff. Food included breakfast too
10.0 / 10.0
All in this hotel is great from the staff to the rooms, decoration, attention to the details, pretty good location. The breakfast that is included is a big plus
When we leave the property
I really look into it but I couldn’t find anything to say bad about the hotel. It is even better than pictures
10.0 / 10.0
I can't say enough about this cute boutique hotel. The location, charm, aesthetics, warm staff won me over! I loved being immersed in a historical property and look forward to the upgrades they have planned for the future. The heart of the area is within walking distance and oh the street food..its a meat eater paradise. Too bad I'm a pescatarian. Overall it is a great option if you are looking for everything you need in a hotel...well except a pool for now.
There was an issue with my breakfast but other than that everything was great!
6.0 / 10.0
Comfortable, interesting, quirky. Great breakfast.
I would have preferred in room drink making to having to go out to the courtyard. It’s at the higher end of cost locally for what’s provided.
8.0 / 10.0
This is a very easy place to feel relaxed in, the ambiance is great , the staff are well trained, well managed and well selected. There are thoughtful things for guests, like a fridge with foc drinks in the room, snacks, and drinks for guests in the various courtyards the rooms are spacious and someone’s took, A lot of effort to make them comfortable , interesting and visual. Great big comfortable beds too. The breakfasts are great interesting, tasty and a good choice,
I would have liked the WiFi to be a little better , and that now we are now a spoiled, they set a high bar for other places !
The large shower are made from a grey marble as are the sinks and are on point with the rest of the facilities, though personally I prefer a wall mounted adjustable show than just a rainfall shower.
10.0 / 10.0
Pug seal is truly a gem. The staff was extremely kind and attentive. The property is very well kept and spotless. Coffee is available 24/7. The breakfast was phenomenal. Every detail at the pug seal is so well crafted. I truly enjoyed my stay.
I have nothing bad to say about my stay !
10.0 / 10.0
Excellent location, beautiful courtyard, delicious breakfast and wonderful, helpful staff.
Convenient location, nice room and beautiful courtyard
9.0 / 10.0
Beautiful setting decor and location. Very nice staff.
5.0 / 10.0
Service staff were friendly and attentive. Common areas are pretty and designy. Location - close to everything.
Extremely overpriced for what it offers. No pool, no rooftop bar, no tub in my room, at over 400 usd a night it’s just not worth it, there are better options around. Also breakfast is a la carte, and takes forever… a buffet would be more practical.
10.0 / 10.0
Location is amazing. Staff is amazing. Housekeeping is amazing. Breakfast is delicious. The hotel is beautiful! We loved our stay!
10.0 / 10.0
Very special place to stay, the interior design, location and staff is great
9.0 / 10.0
The staff are absolutely amazing
Breakfast was superb
Ambience of the hotel was awesome
Our bedroom didn’t have a window to fresh air. The hotel staff did offer to move us the next day which we really appreciated
Our bathroom was very poky and we literally had to climb up steps to get into tge bathroom
9.0 / 10.0
Excellent staff and service was outstanding. Nothing was too much trouble. Everyone spoke such good English. Quirky hotel which was delightful. Breakfast was a highlight.
The breakfast dining chairs were very uncomfortable and should be replaced with more comfortable padded seats.
Having no windows to the outside was a little off putting.
10.0 / 10.0
Breakfast was spectacular and rooms were perfection.
Everything was a dream.
10.0 / 10.0
We absolutely love this hotel. The inspiring atmosphere created by the murals and architecture, combined with the service, and location make for a unique and transporting stay. The staff are exceptionally pleasant, helpful, and skilled, and made us feel welcome from the moment we arrived (quite late on a Sunday night). Ideally located in Centro, and they will arrange for a driver for fascinating tours of the archaeological and cultural sights, of which there are many.
10.0 / 10.0
Breakfast was unbelievable, staff was super kind and helpful, room and property was gorgeous, filtered water and coffee all day was sweet.
Nothing. Stay here, its an oasis.
10.0 / 10.0
This is a stunning little hotel in a bustling part of oxaca! Close to everything. The rooms are just breathtaking. Clean, well maintained. The little water feature in the courtyard is beautiful and our daughter enjoyed the swings.
The breakfast was just spectacular!! At par with any of the fancy restaurants in the city. The kitchen staff were very accommodating, cooking for us an hour early when we had to be out for a day trip early in the morning. There are evening snacks which our daughter loved.
The front desk staff were very helpful, accommodating and friendly. They gave us the impression of being a concierge, which we realised they perhaps were not, as their knowledge on celebrations in the city wasn’t exactly up to date for some of the events. But that’s perhaps on us. Overall this was a great stay which we would gladly repeat.
It’s expensive. The rooms could do with better storage. Nothing else!
10.0 / 10.0
Breakfast was incredible. Staff couldn't be more helpful.
Nothing
9.0 / 10.0
Friendly staff, beautiful facility, location
10.0 / 10.0
Best reception team! Super helpful to find great spots in Mexico, and care a lot about their guests.
Hotel is super central, in a historical building, a lot of charm! The common areas are very nice, great to chill after a day of visit. Will come back for sure!
It is a historical building, so most rooms have limited natural light, but the room comfort really compensates it.
10.0 / 10.0
Beautiful property in the heart of the city of Oaxaca. Spacious rooms elegantly decorated with lovely colours and amenities. The courtyard had a fountain and the sound of running water added to the zen atmosphere. The staff were kind and helpful offering tips and recommendations on restaurants and shops
Nothing. Everything was perfect
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Pug Seal Oaxaca. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Pug Seal Oaxaca pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Pug Seal Oaxaca?
We found 21 amenities for this rental. This includes airport transportation available, shuttle available, concierge services, free wifi/internet, and free parking.
