Casa Naila Hotel Boutique
Top rated by guests





9.1Outstanding
(108 Ratings)
"Charming boutique hotel with excellent staff and architectural detail. In the heart of the city and with provided transportation to restaurants and sites. An appealing package"
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Featuring a garden, a restaurant as well as a bar, Casa Naila Hotel Boutique is located in the center of Oaxaca City, 5.1 miles from Monte Alban. This 5-star hotel offers a tour desk.
Airport transportation available
Free airport transportation
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Family friendly
Smoking allowed
Safe
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.1Outstanding
(108 Ratings)
"Charming boutique hotel with excellent staff and architectural detail. In the heart of the city and with provided transportation to restaurants and sites. An appealing package"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Friendly, helpful staff — especially Jasmin and Nestor. Nicely appointed rooms, always very clean. The mattress, bed linens and pillows were of great quality, a nice robe also. I had room #1 located at the back of the hotel on the first floor and it was very quiet, no street noise, very little lobby noise.
Breakfast was good, it could be taken in room or on the roof top terrace.
The driver/car service was an unexpected bonus.
Not a dislike — but a comment for improvement. Although the food was very good, getting the correct order for food was a challenge. I asked in English, pointed to the menu item when in person, and even texted my order in Spanish to the front desk and it was never correct. My order was either missing something, received something I did not order, and even one time completely wrong (enchiladas when I ordered tacos). I only mentioned it once as it generally seemed an unnecessary hassle to correct and the given food was sufficient. Maybe a paper menu that one could check the desired items would be helpful?
10.0 / 10.0
Charming boutique hotel with excellent staff and architectural detail. In the heart of the city and with provided transportation to restaurants and sites. An appealing package
Nothing
9.0 / 10.0
The comfortable room
The King Size Bed and linen - made for a great nights rest
The bathroom and the shower
The lighting in the room is very well designed and optimised
Very comfortable
The staff were kind, warm and incredibly helpful and hospitable
Nothing
10.0 / 10.0
Amazing service
Love the rooftop
10.0 / 10.0
Excellent location, amazing staff, very comfortable, great environment, and perfect location.
N/A
7.0 / 10.0
Clean, modern and well located
Rooms next to lobby and street are noisy
10.0 / 10.0
So extremely comfy and beautiful. The staff is wonderful
That we couldn’t stay longer
7.0 / 10.0
The shower was awesome! Nice view from the rooftop.
Staff played very loud music early in the morning. Written description about the aesthetic is over rated. Just ok.
8.0 / 10.0
Really clean and a comfy bed. Amazing bar staff, Felix gave us a mescal tasting and was really knowledgable, so we didn’t need to even do a tour. Helpful transfer service.
Teas and coffees weren’t very good, but you can make good coffee in the rooms. Also our room didn’t have any windows, but it was still very nice.
6.0 / 10.0
The bed was comfortable and the bathroom was large with a great shower.
Loud music by staff; dark rooms could use more light, average food, tv viewing options poor unless you had a personal subscription; no live tv.
10.0 / 10.0
Superb staff- helpful, friendly and outgoing to make our stay special in every way- offers,
Suggestions, coordinating drivers, tours, excursions etc. Always available with a smile to support! Rooms are modern, well appointed, perfectly clean and newly furnished and the hotel is in a perfect location just blocks from all the sites and wonderful Oaxacan restaurants.
10.0 / 10.0
Excelente trato, excedieron nuestras expectativas. Muy recomendado
8.0 / 10.0
The hotel staff is very attentive and genteel.
Most do not speak English clearly, but make an effort to please. It’s close to some good restaurants and easy to walk into Centro.
Breakfast is generous but coffee is not very good. They have drivers available when needed.
If you plan to use Nespresso machines in room, bring your own capsules. They are rather stingy and don’t carry enough.
8.0 / 10.0
me and my friend had a great time and the hotel was wonderful : the location was super central and the saff went out of their way to be helpful. The interior aesthetic was stunning
the drilling and banging started before 7am and continued for hours : we discovered this was from the property next door but it went on for the time we were there : they did offer to move us but as only there for another day and had unpacked decided to bear with it
The staff were very apologetic and there was nothing they could do: to be honest I was up anyway, but if this was a romantic break or if you like a long-lie then may want to check with the staff that the work has been completed
8.0 / 10.0
The hotel was good and staff was friendly and helpful. The location was a bit outside of the main area with attractions in a part of town with crumbling buildings. To make up for distance disadvantage, the hotel offered free taxi within a certain radius. We never used the service as it appeared cumbersome to arrange. The hotel was very clean and the breakfast apart from the thin coffee was great. The room was quiet but small.
10.0 / 10.0
The staff were fantastic, great location and room has everything we needed.
Maybe a little bit loud being so close to reception, but only a minor annoyance.
10.0 / 10.0
Great location and good breakfast
10.0 / 10.0
Beautiful property. Excellent, attentive, and knowledgeable staff. Hotel felt very much like a home away from home. I loved have the beds turned down at night with little treats and the TV set to a nature channel to help relax. Also loved they didn’t use any plastic and provided high quality glass water bottles that you could refill in the lobby.
10.0 / 10.0
We enjoyed all elements of our stay, but the staff was beyond exceptional! They took care of us like family! Even bought me a birthday cake and sang for me.
There is nothing to dislike about this property, but a swimming pool would’ve been nice on hot afternoons.
10.0 / 10.0
The hotel was amazing. The location was excellent. Walking distance to the centro, markets and restaurants.
The breakfasts were amazing. Very high-quality food and a great selection. The service was excellent.
The staff is amazing. Everyone was friendly and helpful.
10.0 / 10.0
modern and clean in good location
the rooms I occupied were very small
10.0 / 10.0
The whole hotel was great, so welcoming and always went out of their way to assist us.
Helped with tour guides and ensured we were well managed.
Breakfast was great and even accommodated different requests
The bedroom does not have a garden view - so would have preferred to be upstairs. But otherwise really stunning.
10.0 / 10.0
Staff was excelent
everything was great
10.0 / 10.0
EVERYTHING!!!! Location, staff care, room clean at all times, transportation to restaurants near by. A very personal and close care from staff.
NOTHING.
10.0 / 10.0
Limpieza, amabilidad de la gente, tamaño de la habitación.
9.0 / 10.0
Habitación amplia, limpia y bien climatizada.
El hotel ofrece traslados gratuitos 2 kms a la redonda lo cual es un súper plus, te permite conocer todo el centro.
Cobran el
Estacionamiento
8.0 / 10.0
El personal la ubicación y los acabados de la habitación y del hotel en general. Esta muy bonito. . La terraza donde se desayuna está muy agradable
La habitación donde me aloje estaba en la planta baja con lo que oían los ruidos de la recepción y de la calle a pesar de tener cristal doble. Entiendo que esto no se puede evitar pero hace que la estancia sea menos cómoda. Los empleados muy amables vieron la posibilidad de cambiar la habitación pero debido a las fechas no había disponibilidad.
10.0 / 10.0
El interiorismo es excepcional, todos los detalles son muy bien pensados. El servicio de todos es con la intención de que la estancia sea 100% placentera. Muy bien ubicado. Totalmente recomendable
10.0 / 10.0
Herşeyini çok beğendik, odalar ferah, tertemiz ve çok iyi dekore edilmişti, kahvaltı enfesti, çalışanlar çok yardımsever, çözüm odaklı ve güler yüzlü insanlardı.
Beğenmediğimiz bir şey olmadı, her şey müthişti.
10.0 / 10.0
Excelente estancia, el personal sumamente amable. Se valora que esté incluída la transportacion del y hacia el aeropuerto.
Muy rico y vasto el desayuno que se incluye.
10.0 / 10.0
La atención y el servicio del personal es verdaderamente excepcional!!
las almohadas estan muy gordas, podrian estar mas delgadas.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Casa Naila Hotel Boutique. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Casa Naila Hotel Boutique pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Naila Hotel Boutique?
We found 23 amenities for this rental. This includes airport transportation available, free airport transportation, shuttle available, concierge services, and free wifi/internet.
