Mercure Benidorm
Top rated by guests





8.9Excellent
(4,436 Ratings)
"I always stay here when visiting Benidorm. A few minutes walk from Playa Poniente. Very comfortable rooms with a balcony. Nice and quiet. Great breakfast."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Located in Benidorm, a 14-minute walk from Poniente Beach, Mercure Benidorm has accommodations with an outdoor swimming pool, private parking, a fitness center and a garden. This 4-star hotel offers room service and a concierge service.
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.9Excellent
(4,436 Ratings)
"I always stay here when visiting Benidorm. A few minutes walk from Playa Poniente. Very comfortable rooms with a balcony. Nice and quiet. Great breakfast."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Lovely feel about the place, great staff & the breakfast was excellent
The lifts are a little slow, but a minor issue
10.0 / 10.0
I always stay here when visiting Benidorm. A few minutes walk from Playa Poniente. Very comfortable rooms with a balcony. Nice and quiet. Great breakfast.
Pool fairly shaded.
7.0 / 10.0
Breakfast
Not enough storage in bedroom
9.0 / 10.0
Good
Nothing
10.0 / 10.0
The hotel was really nice, beautifully clean. Staff were friendly and helpful. There were so many choices for breakfast. The location was great, a short walk to the old town .
N/A
10.0 / 10.0
The staff were very pet friendly and the hotel looked and smelt lovely. Great location in the old town.
Nothing
8.0 / 10.0
Was nice and clean with friendly staff
Far from where I wanted to be
10.0 / 10.0
hotel was nice & quiet, location is good, breakfast & evening meal were very good, the hotel has a good ambience with nice furniture in restaurant & bar areas. The garden area is lovely but not much sun in the winter when the sun is low in the sky but wasn’t a negative for us we would definitely book again.
10.0 / 10.0
Beautiful hotel and super dog friendly. The room was cosy but clean. The staff were fantastic!
Nothing
10.0 / 10.0
Lovely warm welcoming hotel, the public areas are very nicely furnished with nice lighting. Staff at the reception desk were very helpful and gave us lots of information. When we checked out at midday we asked if we could leave our car in their garage until 2 pm, which they were very happy to do. The rooms were lovely with large balconies overlooking the pool and gardens. Breakfast was very good with lots of choices to suit everybody's tastes.
We liked everything about this hotel.
8.0 / 10.0
Very good
Nothing
10.0 / 10.0
This hotel is a little Gem situated in a quiet side street off the main road a short walk from the beach and all other amenities. It is obvious that the needs of their guests is very important to them by the warm welcome received on arrival. Our room which was only a standard room had everything we needed including coffee making facilities and bath robes. The breakfast was amazing so much choice and so well precented it is a hotel we will visit again
Nothing
9.0 / 10.0
Great location and lovely hotel. Staff couldn’t have been more friendly and helpful.
We were there for the Benidorm Half Marathon and would definitely stay here again if we come back which is a big possibility as we had such a good time.
10.0 / 10.0
Really nice place. Very friendly and helpful staff. Cleaning lady was fantastic. Very impressed with the whole hotel.
N/a.
10.0 / 10.0
Hotel was great reception staff excellent cleaners great only one complaint the male bar tender didn’t get his name because he completely ignored me for 15 minutes I stood politely waiting to be asked to give my order and was ignored so walked away and went out never used the bar again but apart from this everyone else were great
Bar man
10.0 / 10.0
Nice quiet location but close to the beach, comfortable rooms, great facilities and very friendly staff.
7.0 / 10.0
Good choice at breakfast. Pool relaxing if a little cold.
Breakfast could be very overwhelming as very very busy and noisy which was a stark contrast to the rest of the day. Not enough utensils, glasses etc.
9.0 / 10.0
Great location in the old town. Close to beach, bars and restaurants. Hotel was quiet and rooms were clean and comfortable.
9.0 / 10.0
The hotel looks (and smells) like a hotel in Bali, like an oasis… the pool area is absolutely lovely. The breakfast is excelent. Mariana the massage therapist is lovely and does an excelent job.
First night we were given a room adapted for the disabled. No shower curtains or walls (and all the bathroom got full of water that did not go anywhere for a lot of time), the sink faucet was on sensors but it only worked for a second so you couldn’t use it because of that, and because there was no room to put your hands under the faucet… My husband asked for a normal room and they said the disabled rooms are also considered normal rooms but we received a normal one after but it was a twin room and on the last floor with no similar view outside. Then, in the middle of the night the power went out and when the generators started, the lights came on and the music started very loud and also the AC so we couldn’t sleep for a long time. The dinner buffet was not so good quality as the breakfast but diverse enough to find thinks you like
10.0 / 10.0
Very modern trendy hotel great atmosphere, great location.
Staff were very attentive and friendly from the receptionist to the cleaner.
Breakfast was outstanding such a great choice!!
Pool area could be bigger but not a showstopper.
10.0 / 10.0
We liked the location it was very convenient but also quiet.
Very much liked the room layout felt spacious, well designed and comfortable with lovely view of pool and garden.
Also took advantage of massage by resident therapist, really good.
It was all good
10.0 / 10.0
Everything is fantastic and feels like a spa as soon as you walk in. Miguel from the reception was warm, welcoming and professional.
10.0 / 10.0
Getting a free room upgrade really made our stay fabulous, thank you!
10.0 / 10.0
Location / Clean / Food / Rooms
All great
8.0 / 10.0
All good
People reserving pool side beds even though tags added to beds saying not to do so. Not enforced..
10.0 / 10.0
The hotel was very modern & nicely decorated with a nice balcony overlooking the pool, the staff were all extremely pleasant, the pool area was nice & had enough shade as it was surrounded by trees. The food/drinks by the pool were really nice, as was the breakfast at the hotel (though we only made it for breakfast one morning!). Our flight home wasn't until 11pm and we were able to pay extra to keep our room until 6pm which made a world of difference.
Some of the other guests were a bit rowdy jumping in the pool and blocking the walkway with their sun loungers which was a bit of a pain as it meant the side of the pool was quite slippy and also narrow.
10.0 / 10.0
Great location and lovely room
People taking sunbeds and. It using them
9.0 / 10.0
Stunning pool area. Wonderful rooms. Great location.
Just a small thing…..there was always something missing at breakfast…..cups, glasses, cutlery et etc.
Not sure if enough staff to keep up with how busy it was. This is why it was a 9/10
10.0 / 10.0
Amazing place
I like everything
10.0 / 10.0
First impression was wow walking in the main door and massage service 10 out of 10
Bed very comfortable lovely pool bar and breakfast was catered for every ones choice.
Notting
10.0 / 10.0
The property is beautiful, it makes it so easy to relax! The rooms are spacious and very clean. The hotel in general was very clean and all of the staff we encountered could not have been nicer! They were all so welcoming and friendly! Miguel on reception was great!! Juan and Wander the bar staff were also great! Loved everything and will deffo be returning! Enjoyed the hotel that much we extended our stay!
The gym could have more equipment - not a huge deal for me as I only used it twice in the 10 days I was there
9.0 / 10.0
Lovely breakfast
No green vegetables or potatoes other than chips with the evening meals
10.0 / 10.0
Second time and even better. Thanks.
Nothing
10.0 / 10.0
Very comfortable bed, great location, nice view from the balcony, really clean and cozy room, nice and helpful staff
10.0 / 10.0
Clean, modern rooms
N/a
7.0 / 10.0
Modern and clean
Coffee pods weren’t topped up after using them on the first morning. Sun beds were reserved with towels and staff didn’t remove them preventing us from sitting around the pool. No instructions on how to use the air conditioning in the room it was either too hot or took hours to get cool.
8.0 / 10.0
Lovely clean rooms the hotel lobby was comfortable and clean.
Nice breakfast with plenty of choice.
Nice friendly staff
Only thing that was a slight problem was service was slow at the pool bar.
9.0 / 10.0
Great pool area, breakfast exceptional
Waiters were great especially at poolside
Lovely view from room.
Day beds roped off around pool. Room extremely warm on arrival with no instructions for AC. Requests pre arrival ignored. Reception curt ( only 1 person). 3 wardrobes but only 6 hangers. Parking €17 a night!!! Bar & restaurant closed very early
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Benidorm. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Benidorm pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Benidorm?
We found 5 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, golf course (within 2 mi), and concierge services.
