Royal Manotel
Top rated by guests





8.1Excellent
(4,012 Ratings)
"Excellent hotel with very clean and fresh rooms. Very comfortable."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
A 5-minute walk from Geneva Train Station, the Old Town and Lake Geneva, the Royal Manotel enjoys a central location. It offers elegant rooms with period furniture and free WiFi.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(4,012 Ratings)
"Excellent hotel with very clean and fresh rooms. Very comfortable."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Excellent hotel with very clean and fresh rooms. Very comfortable.
Nothing.
8.0 / 10.0
We have stayed there several times before and it was a real pleasure as always.
Breakfast could be crowded on one day and we had to eat in the bar. The staff were very nice and attentive however.
8.0 / 10.0
Really great location, very helpful staff.
9.0 / 10.0
Location
Cleanliness
Comfort
Nothing all was great
1.0 / 10.0
We did not have a functioning toilet, after a long day travelling with young kids we had to wake them up after 9pm to move rooms as our toilet would not flush or stop running. Two staff members tried to fix it but could not and just suggested turning the water off (we would not have access to working toilet at a hotel that is $$).
Upon check out , the hotel used booking.com as an excuse that they could not compensate us in any form upon check out, after raising this with booking they said the hotel would not do anything. Between you (booking.com) and the hotel you have sent a pathetic CHf32 - pathetic attempt for supposedly loyal Genius level 2 customers.
8.0 / 10.0
The only thing I did not like is: the room was rather cold. But upon my request the hotel staff provided me with extra heating electrical appliance.
8.0 / 10.0
The property was ideally located, within walking distance of most major attractions. The staff were friendly.
The rooms are looking a bit tired and in need of a redecorate. The breakfast staff weren’t that friendly and the tables weren’t cleared in a timely manner.
7.0 / 10.0
Stile and location
It was the worst SPA of my life! It looks like it was made for dwarves) Without taking into account the necessary needs of normal people.
8.0 / 10.0
The hotel is spotlessly clean, the room we had was lovely, bed and pillows super comfy! Great choice for breakfast
Satellite TV is awful, lots of channels with no signal! Smart TV doesn't work as no signal, really disappointing as we like to chill and watch tele at bed time! Bathroom could do with updating, shower was good as long as you can climb into the bath first!
We ordered room service at dinner, not good! Fish and chips....chips were like rubber and bread rolls were rock hard! Way overpriced for food and drink, not worth what they charge! Coffee machine - only 3 sachets of coffee (one decaf) rubbish tea selection!
1.0 / 10.0
Nothing
Smell very bad and decoration
10.0 / 10.0
Very central location, tram stop right outside the hotel. Only a 5-10 minute walk to the lake and train station. Hotel staff were very friendly. Rooms were very spacious, will definitely stay here again
10.0 / 10.0
The staff were extremely helpful, ensuring the room had decent wifi for my work, and gave me a kettle for my tea.
The room was too warm, so I had to open the window, not ideal when I needed quiet
4.0 / 10.0
Location
Ac didn’t work properly so room was too hot
Tv had very limited English channels and was not smart
10.0 / 10.0
Excellent location and good staff
The lift could have been slightly bigger
10.0 / 10.0
Upon arrival, I was pleasantly surprised to be upgraded to a better room – actually the best one in the hotel! The room exceeded all my expectations – spacious, modern, and extremely comfortable. The sauna was also a great addition for relaxation. The location is perfect as well – close to the city center and just a short walk from the station with direct connections to the airport.
Honestly, there’s not much to complain about. If I had to mention one thing, it would be the breakfast – while the selection was quite wide, the quality of the food wasn’t quite on the level I’ve experienced in some other hotels.
10.0 / 10.0
Every thing is perfect
Nothing
1.0 / 10.0
Location
Service. They checked me in on a room with no hot water. I had a business dinner and had to go without showering after a long day traveling.
I asked to speak with manager and he never contacted me.
I also found my pijama on top of the phone at night instead of find it folded on the bed.
8.0 / 10.0
The staff were most welcoming and helpful. The decoration and general interior are nicely styled.
Our room was larger as we had an additional bed for our son. There was plenty of space particularly good wardrobes. The curtains did a great job of keeping out the sunlight.
The location is fantastic, being close to the main station and there’s a tram stop right outside. It’s also close to the Bain de Paquis and the lakefront, and easy to get to the old town.
The rooms can get hot in Summer, as a result of Geneva’s environmental policy to restrict aircon use.
6.0 / 10.0
Location
Bathtub ran water very slowly and Wi-Fi was unstable
1.0 / 10.0
Only location
In my over 20 years of traveling, the worst worst worst hotel service I’ve ever experienced. Room is dirty, disgusting smell, very unstandardized and unprofessional service, most staffs have bad manner and full of pride and prejudice. Ridiculous and horrible beyond imagination!
7.0 / 10.0
Staffs at the counter and the parking are kind and lovely. Always reacted with immediate and quick response.
My room had the breakfast included but a lady staff stopped me and I had to wait for 5 minutes until she told me "you are okay" and I asked "what happened?" and she responded "you are okay" repeatedly twice without any explanation. That was quite unpleasant.
8.0 / 10.0
Modern comfortable rooms, very helpful staff
Gym is very minimal, no iron in the room and only option is to go down into the lobby, cross over to another part and then there are two irons in the corridor of the 6th floor.
8.0 / 10.0
It was beautiful and the food was very good at the restaurant. The bed and bedding was very comfortable. It was very quiet. They had the third bed made up for us when we arrived, which was nice.
The room, although air conditioned was still too warm. Also there was no cream or milk for the coffee in the room you have to request it. The fridge was not on when we arrived so it wasn't cold. There were no robes or slippers in the room.
4.0 / 10.0
The bed was comfortable and the breakfast was good.
The meal in the Bistro was very poor and extremely overpriced! The staff weren't overly friendly and check in/out was poor!
10.0 / 10.0
This hotel is wonderful and has a Regal feel to it.
Everything was perfect with the room and we had a lovely meal in the Chinese restaurant over the road.
Parking was the only problem we found there but the reception staff gave us some help with areas we could park for free during our stay.
Lack of parking but this is Geneva city centre so it wasn't a surprise.
10.0 / 10.0
Location, room space and breakfast
Hotel taxi is not available. Should provide to guests as it helps families especially with few luggages.
7.0 / 10.0
On my booking I requested twin beds but when I got into our room we had a double bed and the hotel stated it was full and was unable to meet our requirements. I wouldn't recommend the breakfast even though there was plenty of choice it was not great.
That I had to share a double bed when I had requested a twin room.
7.0 / 10.0
Good location, not far from city centre.
For the price was expecting much modern hotel but find out that this is standard.
6.0 / 10.0
Central location, some of the staff were friendly (some wouldn’t smile, especially the breakfast staff), ice machine on 3rd floor
Our room was at the front of the hotel and we could hear cars/motorcycles revving their engine all night. The windows aren’t good for stopping the sound - not ideal when you’re kept awake all night before a marathon.
Breakfast for 35 CHF was extortionate, way too expensive for a poor selection.
8.0 / 10.0
The breakfast and the comfortable lobby
Duvet was too short. The wall sockets close to the desk are not working. I had to charge my laptop close to my bed
8.0 / 10.0
Nice rooms, staff was nice and helpful, great location just a 2 minute walk to central station. Tram station right outside the hotel door as well.
N/A everything was great, thank you!
9.0 / 10.0
The staff, they wonderful, friendly, and helpful. They did not hesitate to upgrade my room for executive for free when I claimed about noise coming from my room with city view. Thank you for hospitality.
Avoid rooms on street, the hotel should invest in glass with good quality in blocking sound coming from the street.
3.0 / 10.0
Good location.
Staff were very unhelpful. I had to call booking.com to have my room changed from 1 person to 2 as otherwise they were very eager to charge me for another breakfast voucher despite it being booked as a 2 person room. The place has mould. The door was broken. The aircon didn't work. All these things were pointed out and they still didn't change the room. They took photos of all the problems and the service man even pointed out and agreed with us that there were many faults. They advise they'd give me a refund as soon as the manager would be in but no such refund or communication has been provided by them
5.0 / 10.0
They give me upgrade whitout even asking. And all the men staff in hotel are really nice kind and helpful
In the room was 30 + degrees and no air. Like sauna. No aircondtion. Thanks God i stayed only 1 night. I dont know how is possible to rent a room with that condition.never experienced in my life.
Also lady at reception very unpolite in middle of our conversation and my word she take the phone call. Veryyyy unprofessional.
4.0 / 10.0
I appreciated the convenience of having a tram station right outside the hotel.
The room I stayed in was extremely claustrophobic, had no air conditioning, and was located right next to a railway line.
4.0 / 10.0
Nice staff
No air conditioner
10.0 / 10.0
The property was beautiful, very clean and comfortable! The staff were all very friendly
12:00 checkout meant our day of checkout was very relaxing! The property was very reasonably priced (especially since we booked last minute).
Nothing
10.0 / 10.0
Very convenient just a quick tram ride from the train station. The property sent us a travel pass in advance so both the train from the station and the tram were free
A little noisy with the main road but fine with the windows shut
9.0 / 10.0
The staff were incredible. Especially at check in. Incredibly kind and welcoming. Thank you so much.
A little outdated but my junior suite was large and comfortable.
8.0 / 10.0
Great location, very clean and comfortable, and the restaurant is very lovely for the dinner. Would definitely come back.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Royal Manotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Royal Manotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Royal Manotel?
We found 28 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
